Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

service pack 3 won't install


  • Please log in to reply
12 replies to this topic

#1 akellym

akellym

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:11 AM

Posted 14 August 2010 - 10:20 AM

I had to replace my hard drive on an old laptop. The install of XP pro has been going great until SP3. It gets half way through then I get the error msg "missing file cannot continue". Any help would be great!

BC AdBot (Login to Remove)

 


#2 MrBruce1959

MrBruce1959

    My cat Oreo


  • BC Advisor
  • 6,190 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Norwich, Connecticut. in the USA
  • Local time:12:11 AM

Posted 14 August 2010 - 10:30 AM

Hello and welcome to Bleepingcomputer.

I would take it you installed an earlier version of XP Professional and you are attempting to update it to service pack 3. Is this correct?

Does the error you get list the missing file by name? If so, what file does the error message say is missing?

Bruce.
Welcome to Bleeping Computer! :welcome:
New Members: Please click here for the Bleeping Computer Forum Board Rules
 
My Career Involves 35 Years as an Electronics Repair Technician, to Which I am Currently Retired From.
However, I Am Currently A 'Disc Jockey' at a Local Low Powered FM Radio Station. ~~ Bruce Edwards ~~

 
As a Volunteer Staff Member of Bleeping Computer, the Help That I Proudly Provide Here To Our BC Forum Board Membership is Free of Charge. :wink:

#3 akellym

akellym
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:11 AM

Posted 14 August 2010 - 10:34 AM

I installed the origanal XP pro that came with it and yes I'm trying to up date it to SP3. It does not state the file by name.

#4 MrBruce1959

MrBruce1959

    My cat Oreo


  • BC Advisor
  • 6,190 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Norwich, Connecticut. in the USA
  • Local time:12:11 AM

Posted 14 August 2010 - 10:40 AM

How are you attempting to update to SP3?

Is it from a disk or are you using an installer that is on your hard drive?

Also where did you get the SP3 installation file from, is it from the Microsoft download web site?

Bruce.
Welcome to Bleeping Computer! :welcome:
New Members: Please click here for the Bleeping Computer Forum Board Rules
 
My Career Involves 35 Years as an Electronics Repair Technician, to Which I am Currently Retired From.
However, I Am Currently A 'Disc Jockey' at a Local Low Powered FM Radio Station. ~~ Bruce Edwards ~~

 
As a Volunteer Staff Member of Bleeping Computer, the Help That I Proudly Provide Here To Our BC Forum Board Membership is Free of Charge. :wink:

#5 akellym

akellym
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:11 AM

Posted 14 August 2010 - 10:44 AM

I'm using the windows update on the laptop, the download is from microsoft.

#6 DaChew

DaChew

    Visiting Alien


  • BC Advisor
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:01:11 AM

Posted 14 August 2010 - 12:34 PM

I prefer to download the admin install, and save it for other possible use later.

http://www.microsoft.com/downloads/details...;displaylang=en

http://www.bleepingcomputer.com/forums/t/146857/windows-xp-service-pack-3-sp3-information/

You would want to use a fast internet connection.
Chewy

No. Try not. Do... or do not. There is no try.

#7 rhino1366

rhino1366

  • Members
  • 355 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:11 AM

Posted 14 August 2010 - 01:42 PM

I'm not sure if this is it, but here you go:

http://www.microsoft.com/downloads/details...;displaylang=en

...it's a legal ISO of SP3 by Microsoft for Windows XP Home / Professional.

Best regards, :thumbsup:
rhino

#8 Joe C

Joe C

  • Members
  • 259 posts
  • OFFLINE
  •  
  • Local time:01:11 AM

Posted 14 August 2010 - 02:47 PM

and here another guide you can read about before you attempt to update to SP3
http://www3.telus.net/dandemar/spackins.htm

#9 akellym

akellym
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:11 AM

Posted 14 August 2010 - 04:26 PM

use the link to download still have the same problem. have read the what to do links, no help there.

#10 Joe C

Joe C

  • Members
  • 259 posts
  • OFFLINE
  •  
  • Local time:01:11 AM

Posted 14 August 2010 - 04:33 PM

you have scanned your pc for any malware?
Malwarebytes
http://www.malwarebytes.org/

#11 hamluis

hamluis

    Moderator


  • Moderator
  • 44,267 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:11 PM

Posted 14 August 2010 - 04:38 PM

System manufacturer and model?

Louis

#12 akellym

akellym
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:11 AM

Posted 14 August 2010 - 06:22 PM

brand new hard drive havent use it yet other then install xp.

Compaq
Presario 2800

#13 hamluis

hamluis

    Moderator


  • Moderator
  • 44,267 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:11 PM

Posted 14 August 2010 - 07:21 PM

HP systems were noted for having difficulties installing SP3, due to the way that XP was installed on some of their systems.

HP Instructions for SP3 - http://h10025.www1.hp.com/ewfrf/wc/documen...cname=c01452495

Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users