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Multiple Internet Explorer processes running in background


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25 replies to this topic

#1 thecrappiehunter

thecrappiehunter

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  • Local time:04:19 AM

Posted 03 July 2010 - 07:33 AM

I have recently noticed that my computer and internet speed would suddenly be slow. I also noticed that my router would be blinking when I was not using the internet, and nothing was updating that I could tell. A couple of weeks ago, I had the Google redirect problem. I was finally able to discover TDSSKiller to fix that problem. On July 1, I began watching a video online, when I noticed there was no sound coming from the computer. I checked everything out. As it turned out, something had turned the Wave volume under the Advanced Volume settings all the way down. I turned the volume back up and was watching the video again, when I heard an online ad that says "Congrats, You Won." But that particular ad was not on the page that I was on. I also began to hear clicking sounds coming from the speakers. About five minutes later, the Wave volume was turned down again. I guess it does this so you can't hear the ads and clicking. I figured something was wrong with my computer, so I used System Restore. After doing that, I had problems with my McAfee. Real-time scanning was turned off. I turned it on. It turned off. As it turned out, a program called AV Security Suite had been installed on my computer. I ended up using Malwarebytes to remove some of the problems on my computer. I also had the Google redirect problem again. So I used TDSSKiller to remove it again. I knew something was not right, so I looked in the Task Manager. That is when I saw three iexplore.exe processes running. I knew iexplore.exe was Internet Explorer. I also began having ads pop up on the screen. They were all in Internet Explorer windows. I used McAfee Firewall to block Internet Explorer. But whenever I restart my computer, the block is sometimes turned off. So, I have kept my router turned off until I can block it. It seems that if the multiple iexplore.exe can't get an internet connection, then they remove themselves from the Task Manager. Or, if I open McAfee, it seems to take awhile, and these iexplore process are closed. But, if I try to end these process myself, they will just pop back up on the Task Manager. I believe something is using Internet Explorer to download viruses, malware, or something. Any help would be greatly appreciated.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 21:28:35.56 on Fri 07/02/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.618 [GMT -4:00]

AV: McAfee Anti-Virus and Anti-Spyware *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

svchost.exe 4
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe 4
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Logitech\Gaming Software\LWEMon.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Documents and Settings\Owner\Desktop\dds.scr
C:\WINDOWS\system32\wscntfy.exe

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = http=
mURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20100701142206.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [zBrowser Launcher] c:\program files\logitech\itouch\iTouch.exe
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [Start WingMan Profiler] c:\program files\logitech\gaming software\LWEMon.exe /noui
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10c.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1243953225015
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1243952922875
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\g0npy9jp.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\program files\common files\motive\npMotive.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-7-1 385536]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-7-1 82952]
R2 Devx;Devx;c:\windows\system32\drivers\Devx.sys [2006-6-8 4448]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-7-1 271480]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-7-1 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-7-1 271480]
R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-7-1 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-7-1 170144]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-7-1 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-7-1 141792]
R2 VtPr;VtPr;c:\windows\system32\drivers\VtPr.sys [2006-6-8 3328]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-7-1 55456]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-7-1 152320]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-7-1 312616]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-7-1 88480]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-23 135664]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-7-1 51688]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-7-1 88480]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-7-1 83496]
S3 tapavpn;Steganos Anonym VPN Adapter;c:\windows\system32\drivers\tapavpn.sys [2007-10-19 24320]

=============== Created Last 30 ================

2010-07-03 01:20:17 20 ----a-w- c:\documents and settings\owner\defogger_reenable
2010-07-03 00:57:20 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-03 00:57:18 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-03 00:57:17 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-03 00:16:37 41984 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-07-03 00:13:42 0 dc-h--w- c:\windows\ie8
2010-07-02 16:59:50 161296 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2010-07-01 18:24:01 0 d-----w- c:\program files\SiteAdvisor
2010-07-01 18:22:04 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2010-07-01 18:21:53 95568 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2010-07-01 18:21:53 88480 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2010-07-01 18:21:53 83496 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2010-07-01 18:21:53 82952 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2010-07-01 18:21:53 55456 ----a-w- c:\windows\system32\drivers\cfwids.sys
2010-07-01 18:21:53 51688 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2010-07-01 18:21:53 385536 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2010-07-01 18:21:53 312616 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2010-07-01 18:21:53 152320 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2010-07-01 18:21:44 0 d-----w- c:\program files\common files\Mcafee
2010-07-01 18:21:43 0 d-----w- c:\program files\McAfee.com
2010-07-01 18:21:11 0 d-----w- c:\program files\McAfee
2010-07-01 15:36:16 0 d-----w- c:\windows\system32\wbem\Repository
2010-07-01 15:26:32 0 d-----w- c:\docume~1\owner\applic~1\ElevatedDiagnostics
2010-06-16 01:31:56 0 d-----w- c:\documents and settings\owner\My Games
2010-06-16 01:23:31 32768 ----a-w- c:\windows\system32\mf.dll
2010-06-16 01:00:16 0 d-----w- c:\program files\Microsoft Games
2010-06-16 01:00:00 0 d-----w- c:\documents and settings\all users\Microsoft
2010-06-16 00:56:44 0 d-----w- c:\docume~1\alluse~1\applic~1\Microsoft Games
2010-06-16 00:56:17 0 d-----w- c:\docume~1\owner\applic~1\Microsoft Game Studios
2010-06-14 14:08:57 109 ----a-w- c:\windows\disney.ini
2010-06-09 00:43:59 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll

==================== Find3M ====================

2010-07-01 16:47:52 23040 ----a-w- c:\windows\system32\drivers\mouclass.sys
2010-06-12 13:40:49 691696 ----a-w- c:\windows\system32\drivers\sptd.sys
2010-05-28 21:41:07 8832 ----a-w- c:\windows\system32\drivers\RasAcd.sys
2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-27 20:57:26 255560 ----a-w- c:\windows\system32\WmJoyFrc.dll
2010-04-26 19:58:12 256512 ----a-w- c:\windows\PEV.exe
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2009-06-19 22:50:18 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009061920090620\index.dat

============= FINISH: 21:29:46.28 ===============

Attached Files



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#2 m0le

m0le

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Posted 06 July 2010 - 07:09 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

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#3 thecrappiehunter

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Posted 06 July 2010 - 07:26 PM

Hi,

Thank you for taking the time to help me. Just to let you know, I have scanned the computer several times since I posted the topic. The only program that found anything else was Spybot Search & Destroy. I still have to block Internet Explorer every time that I turn the computer off and on. I have also noticed that something is turning off the buffer overflow and script checks in McAfee's real-time scanning. I was just listing an item on eBay, when I noticed that the hourglass kept popping up next to the cursor. I looked in the Task Manager, and there were three iexplore.exe running. This happened at exactly 8:00 PM Eastern time tonight. But since I have IE blocked, I did not see the router blinking. I could not end the processes. They just go away after a few seconds. I don't know if it is because of IE being blocked or what.

Thanks again.

#4 m0le

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Posted 06 July 2010 - 07:31 PM

Check the ARK scan and the last set of results are all TDSS, a rootkit.


Please run Rkill then Combofix

Download and Run RKill

Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4
  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • Please post the resulting log in your next reply.

And

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Comfix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
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#5 thecrappiehunter

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Posted 06 July 2010 - 09:40 PM

Okay. I will attach the two logs. I don't know if this is normal after running ComboFix, but there was an IE icon on my desktop and it was my default browser.

Attached Files



#6 m0le

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Posted 07 July 2010 - 02:34 PM

That's normal. Combofix sets defaults as a safeguard.


The log looks clean so the TDSS problem may not be as bad as it could have been. TDSSKiller should be able to pick off any modifications made.
  • Download TDSSKiller and save it to your Desktop.

  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.

  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to leave the file alone
    .
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here (or attach it).

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#7 thecrappiehunter

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Posted 07 July 2010 - 04:11 PM

Okay. I don't think it found anything. I am still having the three iexplore.exe show up. I am worried that if I let IE connect to the internet, then more malware will end up on my computer. Plus, these multiple IE processes slow down the computer quite a bit.

Thanks again.

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#8 m0le

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Posted 07 July 2010 - 07:18 PM

Yes, that's clear. We need to take a look at these processes. It is possible that they are the product of a browser problem.

When the three iexplore.exe processes are running please run Process Explorer

If Process explorer won't execute rename it Iexplore.exe

Under File and Save As, create a log and post here

Copy and paste the log into your next reply
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#9 thecrappiehunter

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Posted 07 July 2010 - 07:52 PM

Okay. I noticed that my computer had suddenly slowed down. I looked in the Process Explorer, and under a certain svchost.exe, there was a wmiprvse.exe. After about ten seconds, this program went away and in the same svchost.exe the three iexplore.exe popped up. I have noticed the wmiprvse before when I saw the three IEs open. It was always under the user name NETWORK SERVICE. The three iexplore.exe are always under the user name SYSTEM.

Thanks

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#10 thecrappiehunter

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Posted 07 July 2010 - 08:35 PM

I am adding another Process Explorer text. This one shows the command line. I hope this information will help you figure something out.

Thanks

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  • Attached File  2.TXT   7.95KB   6 downloads


#11 m0le

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Posted 08 July 2010 - 01:20 PM

Rerun Combofix with the following instructions

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the box below into it:

QUOTE
File::
c:\windows\system32\drivers\Devx.sys
c:\windows\system32\drivers\VtPr.sys

Folder::
c:\documents and settings\NetworkService\Local Settings\Application Data\rjrowkolb

RegLock::
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]

Driver::
Devx
VtPr


Save this as CFScript.txt, in the same location as Comfix.exe (called ComboFix.exe in the below graphic)




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.
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#12 thecrappiehunter

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Posted 08 July 2010 - 02:08 PM

Alright. Here is the log.

Thanks

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#13 m0le

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Posted 09 July 2010 - 06:22 PM

Please run MBAM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Then run this online scanner

I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Leave the top box checked and then check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
NOTE: If no malware is found then no log will be produced. Let me know if this is the case.
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#14 thecrappiehunter

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Posted 10 July 2010 - 07:53 AM

Neither of the scans found anything. I will post the Malwarebytes log.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4298

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/10/2010 2:01:05 AM
mbam-log-2010-07-10 (02-01-05).txt

Scan type: Full scan (A:\|C:\|D:\|E:\|)
Objects scanned: 186583
Time elapsed: 1 hour(s), 50 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


#15 m0le

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Posted 10 July 2010 - 10:48 AM

It's a clean machine, thecrappiehunter. However, the wmiprvse.exe file is malware so we'll see if it's still present and dangerous:

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    CODE
    :filefind
    wmiprvse*

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt




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