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New Primary Hard Drive not recognized by BIOS


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#1 bench320

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Posted 20 May 2010 - 08:20 PM

What a nightmare; something that should have taken 20 minutes has now taken 2 days without much progress.

My Dell Precision 350 had a 36GB Ultra 320 SCSI 15k RPM that died - totally destroyed.

I purchased a new 146GB Ultra 320 SCSI 15k RPM that is just about the same as the original drive I wanted for this system but couldn't afford at the time; i.e., it should work on this system.

FDISK worked fine. Partion worked fine.
LSI recognizes drive but BIOS continues to list it as "Unknown Device".

I used a Linux CD OS on this machine to access the Internet and download the Phoenix Bios Plus A02 from the Dell website and flashed the BIOS. I removed the battery and reset. BIOS continues to list it as "Unknown Device".

However, under Hard-Drive Boot Sequence (not Boot Sequence), my new Drive is listed correctly.
I am at a complete loss and starting to look into crazy things like flashing the OEM BIOS with something from Intel to get a more up to date BIOS. I read another article on this board where someone had similar problems with a CD drive using the A03 BIOS - I think these BIOS versions have problems. Anyway the poster stated that he eventually go the BIOS to recognize his CD drive but can't remember what combination of keys he used. Are there magical keystrokes?

Any suggestions greatly appreciated.

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#2 Baltboy

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Posted 21 May 2010 - 08:31 AM

Where is the controller on the motherboard or a card? Manufacturer and model?
Get your facts first, then you can distort them as you please.
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#3 computerxpds

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Posted 21 May 2010 - 08:54 AM

Including the info wanted above what is the drive manufacturer?

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#4 bench320

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Posted 21 May 2010 - 10:40 AM

The SCSI Controller is a LSI Logic Card #LSI21320-IS.

The Hard Drive that died was a Seagate Cheetah (ST336732LW) and my replacement is also a Seagate Cheetah (ST3146854LW)

The motherboard is OEM for Dell but I believe it was manufactured by Intel.

#5 Baltboy

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Posted 22 May 2010 - 08:33 AM

Did you check that that the SCSI ID was set properly and all termination was in place? The BIOS should be set for the main drive to be SCSI if possible. What is the make and model of the dell?
Get your facts first, then you can distort them as you please.
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