Google invalid certificate / malicious redirection

Hi,

First of all, thanks for hosting this site.

The problem I have is that Firefox lost the ability to access Google mail or documents - it fails silently. Trying the same with Chrome, it also fails at least it gives me the reason - the site pretending to be the Google log in page is presenting a bogus certificate.

I checked this forum and found a similar problem (http://www.bleepingcomputer.com/forums/index.php?showtopic=313483&hl=invalid+google+certificate), but I'm still at a loss about fixing it. I went ahead and created the DDS and GMER logs. I also ran the OTL scan and the results are attached to this message.

Thanks for any help,
Helio
---------------------------------------------------------------------------------------------------

DDS (Ver_10-03-17.01) - NTFSx86
Run by Compaq_Owner at 9:00:12.01 on Sun 05/16/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.702.126 [GMT -4:00]

AV: Norton Security Suite *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton Security Suite\AddOns\Norton AddOn Pack\Engine\4.6.0.10\ccProxy.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Security Suite\Engine\4.1.0.32\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Norton Security Suite\Engine\4.1.0.32\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\ps2.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Compaq_Owner\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://search.mywebsearch.com/mywebsearch/default.jhtml?ptnrS=ZJfox000&ptb=Jw5vZpRDXQRPIkCbCiCzDw
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
uSearchMigratedDefaultUrl = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZJfox000&fl=0&ptb=dsHWIlxPfAB6_vyeSQgs0g&url=http://search.mywebsearch.com/mywebsearch/dft_redir.jhtml&st=sb&searchfor={searchTerms}
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\4.1.0.32\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\4.1.0.32\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1303.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
{f8bb7e91-7120-4fff-aa1f-dd0e6d7500b7}
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1303.0\msneshellx.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\4.1.0.32\coIEPlg.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
uRun: [Google Update] "c:\documents and settings\compaq_owner\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [iLike] c:\program files\ilike\1.2.16\ilikesidebar.exe /checkforupdate
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [YouSendIt.exe] c:\program files\yousendit\express\YouSendIt.exe -ui none
mRun: [AlcxMonitor] ALCXMNTR.EXE
mRun: [SunJavaUpdateSched] c:\program files\java\jre1.5.0_05\bin\jusched.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [ps2] c:\windows\system32\ps2.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [Reminder] "c:\windows\creator\Remind_XP.exe"
mRun: [RECGUARD] c:\windows\sminst\RECGUARD.EXE
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
StartupFolder: c:\documents and settings\compaq_owner\start menu\programs\startup\PowerReg Scheduler V3.exe
StartupFolder: c:\documents and settings\compaq_owner\start menu\programs\startup\PowerReg Scheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
Trusted Zone: buy-internetsecurity10.com
Trusted Zone: buy-is2010.com
Trusted Zone: is-software-download.com
Trusted Zone: is-software-download25.com
Trusted Zone: is10-soft-download.com
Trusted Zone: buy-internetsecurity10.com
Trusted Zone: buy-is2010.com
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} - hxxp://asp.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} - hxxp://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} - hxxp://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1160281814015
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} - hxxps://www.safelnk.net/InternalSite/WhlCompMgr.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {95D88B35-A521-472B-A182-BB1A98356421} - hxxp://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://pson.webex.com/client/T23LSP33EP10/training/ieatgpc.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://vpn.safelnk.net/dana-cached/setup/JuniperSetupSP1.cab
DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} - hxxp://asp.mathxl.com/books/_Players/MathPlayer.cab
DPF: {EFFF96BF-7DA7-4646-BE34-9624B0C1475E} - hxxp://www.keyboarding.emcp.com/Resources/Component/cads.CAB
TCP: {C1C111EB-E0CC-4509-A700-54EC5D64F9EB} = 83.149.115.157,4.2.2.1,68.87.73.246 68.87.71.230
Filter: application/xhtml+xml - {32F66A26-7614-11D4-BD11-00104BD3F987} - c:\program files\design science\mathplayer\MathMLMimer.dll
Filter: text/xml; charset=iso-8859-1 - {32F66A26-7614-11D4-BD11-00104BD3F987} - c:\program files\design science\mathplayer\MathMLMimer.dll
Filter: text/xml; charset=utf-8 - {32F66A26-7614-11D4-BD11-00104BD3F987} - c:\program files\design science\mathplayer\MathMLMimer.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\compaq~1\applic~1\mozilla\firefox\profiles\ohae8m6o.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - MyWebSearch
FF - prefs.js: browser.startup.homepage - hxxp://www.comcast.net/
FF - prefs.js: keyword.URL - hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZJfox000&fl=0&ptb=Jw5vZpRDXQRPIkCbCiCzDw&url=http://search.mywebsearch.com/mywebsearch/dft_redir.jhtml&st=kwd&searchfor=
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\documents and settings\compaq_owner\application data\mozilla\firefox\profiles\ohae8m6o.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\compaq_owner\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\compaq_owner\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\picasa2\npPicasa2.dll
FF - plugin: c:\program files\picasa2\npPicasa3.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0401000.020\symds.sys [2010-4-23 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0401000.020\symefa.sys [2010-4-23 172592]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20100429.001\BHDrvx86.sys [2010-4-29 537136]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0401000.020\cchpx86.sys [2010-4-23 501888]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-10-5 214664]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0401000.020\ironx86.sys [2010-4-23 116784]
R2 ccProxy;Symantec Network Proxy;c:\program files\norton security suite\addons\norton addon pack\engine\4.6.0.10\ccProxy.exe [2010-4-23 194424]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\4.1.0.32\ccsvchst.exe [2010-4-23 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-6 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20100505.001\IDSXpx86.sys [2010-5-7 329592]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20100515.019\NAVENG.SYS [2010-5-15 85552]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20100515.019\NAVEX15.SYS [2010-5-15 1347504]
S2 gupdate1c967711cf2c0aa;Google Update Service (gupdate1c967711cf2c0aa);c:\program files\google\update\GoogleUpdate.exe [2008-12-26 133104]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-10-5 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-10-5 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-10-5 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-10-5 40552]
S3 MR97310_VGA_DUAL_CAMERA;VGA Dual-Mode Camera;c:\windows\system32\drivers\mr97310v.sys [2004-3-30 118106]

=============== Created Last 30 ================

2026-01-16 09:39:25 3120 -c--a-w- c:\windows\system32\ALLFSAF7a.ocx
2010-05-16 12:57:36 0 -c--a-w- c:\documents and settings\compaq_owner\defogger_reenable
2010-05-16 05:58:45 98816 -c--a-w- c:\windows\sed.exe
2010-05-16 05:58:45 77312 -c--a-w- c:\windows\MBR.exe
2010-05-16 05:58:45 256512 -c--a-w- c:\windows\PEV.exe
2010-05-16 05:58:45 161792 -c--a-w- c:\windows\SWREG.exe
2010-05-16 05:58:28 0 dc----w- C:\ComboFix
2010-04-29 13:04:24 23113 -c--a-w- c:\windows\hpqins15.dat
2010-04-23 11:15:50 0 dc----w- c:\docume~1\compaq~1\applic~1\Tific
2010-04-23 10:39:41 7443 -c--a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-04-23 10:39:41 60808 -c--a-w- c:\windows\system32\S32EVNT1.DLL
2010-04-23 10:39:40 805 -c--a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-04-23 10:39:40 124976 -c--a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-04-23 10:39:37 0 dc----w- c:\program files\Symantec
2010-04-23 10:37:43 0 dc----w- c:\windows\system32\drivers\N360
2010-04-23 10:37:38 0 dc----w- c:\program files\Norton Security Suite
2010-04-23 10:25:29 0 dc----w- c:\program files\NortonInstaller
2010-04-23 10:25:29 0 dc----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
2010-04-23 10:21:02 0 dc----w- c:\docume~1\alluse~1\applic~1\Norton
2010-04-22 03:46:01 77377 -c--a-w- c:\windows\hpqins05.dat
2010-04-20 13:32:37 271704 -c--a-r- c:\windows\system32\hpzids01.dll
2010-04-20 11:20:51 309760 -c--a-r- c:\windows\system32\difxapi.dll
2010-04-20 11:05:39 186538 -c--a-w- c:\windows\hpwins23.dat
2010-04-20 11:05:39 1847 -c----w- c:\windows\hpwmdl23.dat
2010-04-19 06:52:43 144751 -c----w- c:\windows\hpwins23.dat.temp
2010-04-19 06:52:42 1847 -c----w- c:\windows\hpwmdl23.dat.temp

==================== Find3M ====================

2010-03-10 06:15:52 420352 -c--a-w- c:\windows\system32\vbscript.dll
2010-03-03 09:49:36 411368 -c--a-w- c:\windows\system32\deploytk.dll
2010-03-02 11:01:50 38 -c--a-w- C:\BdUninstallTool2010.03.02-06.01.26.reg
2010-02-28 13:53:50 23412 -c--a-w- c:\windows\system32\emptyregdb.dat
2010-02-25 06:24:37 916480 -c--a-w- c:\windows\system32\wininet.dll
2010-02-17 13:10:28 2189952 -c--a-w- c:\windows\system32\ntoskrnl.exe
2010-02-16 13:25:04 2066816 -c--a-w- c:\windows\system32\ntkrnlpa.exe
2009-10-14 12:06:04 245760 -csha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

============= FINISH: 9:01:11.65 ===============

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.

• Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.
  
  
• Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.
  
  
• Please reply to this post so I know you are there.

The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks

Hello (and sorry for the delay).
I am subscribed now.

At least one trojan that's redirecting you showing on the log.


Please run Combofix

Please download ComboFix from one of these locations:

• Bleepingcomputer
• ForoSpyware

* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
• Double click on Comfix.exe & follow the prompts.
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

I've ran ComboFix - twice (see attachments). The first time, I missed the big blue warning and ran directly from the Firefox Download folder (the log is combofix0.txt). The second time I saved to Desktop/comfix.exe as required and ran from there (see ComboFix.txt).

I was not able to find any way of completely stopping Norton, but I disabled the"Antivirus Auto-Protect" and the "Smart Firewall". Hopefully that's enough.

I don't know if it's relevant, but the following warning popped up when ComboFix was running (both times):

"The file or directory C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\WebProtectionDefs\NcoDefs.ncz is corrupt and unreadable. Please run the Chkdsk utility".

Okay, I would have liked to have checked out the first log before you ran it again...

No problem. Let's see what else we can do here.

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:



Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.


Please run Deldomains

Firstly download: DelDomains.inf
Locate DelDomains.inf right-click and select: Install
Note: you will not see any on-screen action ...
This will remove all entries in the Trusted, Restricted,and Enhanced Security Configuration Zones.
Note once you do this, any previous restricted zone hacks (spywareblaster, ie-spyad, etc) will need to be reapplied.

OK, I ran ComboFix with CFScript and installed DelDomains.inf. Please see the latest ComboFix.txt below.

BTW, the trojan seems to have been removed - at least now I can log in normally to Google Mail or Docs.

Also, I don't have any hard data on that, but the system seems to be running faster (noticeable when booting up and starting Firefox).

========================================================================

ComboFix 10-05-21.06 - Compaq_Owner 05/22/2010 21:41:31.4.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.702.275 [GMT -4:00]
Running from: c:\documents and settings\Compaq_Owner\Desktop\comfix.exe
Command switches used :: c:\documents and settings\Compaq_Owner\Desktop\CFScript.txt
AV: Norton Security Suite *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((( Files Created from 2010-04-23 to 2010-05-23 )))))))))))))))))))))))))))))))
.

2010-05-21 22:28 . 2010-05-21 22:28 -------- dc----w- c:\documents and settings\Gaby.MOSTLYTOYS\Application Data\HpUpdate
2010-04-29 13:04 . 2010-04-29 13:07 23113 -c--a-w- c:\windows\hpqins15.dat
2010-04-23 11:15 . 2010-04-23 11:15 -------- dc----w- c:\documents and settings\Compaq_Owner\Application Data\Tific
2010-04-23 10:39 . 2010-04-23 10:58 60808 -c--a-w- c:\windows\system32\S32EVNT1.DLL
2010-04-23 10:39 . 2010-04-23 10:58 124976 -c--a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-04-23 10:39 . 2010-04-23 10:58 -------- dc----w- c:\program files\Symantec
2010-04-23 10:37 . 2010-04-24 02:56 -------- dc----w- c:\windows\system32\drivers\N360
2010-04-23 10:37 . 2010-04-24 02:57 -------- dc----w- c:\program files\Norton Security Suite
2010-04-23 10:37 . 2010-04-23 10:37 -------- dc----w- c:\program files\Windows Sidebar
2010-04-23 10:25 . 2010-04-24 02:57 -------- dc----w- c:\documents and settings\All Users\Application Data\NortonInstaller
2010-04-23 10:25 . 2010-04-24 02:51 -------- dc----w- c:\program files\NortonInstaller
2010-04-23 10:21 . 2010-04-24 03:02 -------- dc----w- c:\documents and settings\All Users\Application Data\Norton

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-05-23 01:41 . 2009-01-02 21:34 -------- dc----w- c:\program files\QuickTime
2010-05-23 01:41 . 2006-12-30 14:10 -------- dc----w- c:\program files\Microsoft IntelliPoint
2010-05-23 01:41 . 2009-12-11 23:00 -------- dc----w- c:\program files\iTunes
2010-05-23 01:01 . 2006-05-08 06:16 -------- dc----w- c:\documents and settings\All Users\Application Data\Google Updater
2010-05-16 13:35 . 2008-06-06 04:54 -------- dc----w- c:\documents and settings\All Users\Application Data\HP
2010-05-16 04:35 . 2008-12-27 22:06 -------- dc----w- c:\documents and settings\Compaq_Owner\Application Data\HPAppData
2010-05-12 01:09 . 2009-01-19 16:17 -------- dc----w- c:\documents and settings\Kids\Application Data\HPAppData
2010-05-05 20:58 . 2006-11-23 23:32 81672 -c--a-w- c:\documents and settings\Kids\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-04-29 13:07 . 2010-01-25 01:18 -------- dc----w- c:\documents and settings\Compaq_Owner\Application Data\HpUpdate
2010-04-23 11:30 . 2005-11-29 21:38 -------- dc----w- c:\program files\Common Files\Symantec Shared
2010-04-23 11:19 . 2009-01-22 08:42 -------- dc----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-23 10:58 . 2010-04-23 10:39 7443 -c--a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-04-23 10:58 . 2010-04-23 10:39 805 -c--a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-04-23 10:50 . 2010-03-03 09:55 -------- dc----w- c:\documents and settings\All Users\Application Data\BitDefender
2010-04-23 10:50 . 2010-03-03 09:54 -------- dc----w- c:\program files\Common Files\BitDefender
2010-04-23 10:48 . 2010-03-11 03:03 -------- dc----w- c:\documents and settings\Gaby.MOSTLYTOYS\Application Data\BitDefender
2010-04-23 10:48 . 2010-03-04 00:32 -------- dc----w- c:\documents and settings\Kids\Application Data\BitDefender
2010-04-22 03:59 . 2006-04-02 05:56 81672 -c--a-w- c:\documents and settings\Compaq_Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-04-22 03:55 . 2010-04-22 03:46 77377 -c--a-w- c:\windows\hpqins05.dat
2010-04-22 03:49 . 2010-04-22 03:49 -------- dc----w- c:\documents and settings\All Users\Application Data\HP Product Assistant
2010-04-20 13:39 . 2010-04-20 11:05 186538 -c--a-w- c:\windows\hpwins23.dat
2010-04-20 13:37 . 2005-11-29 21:04 -------- dc----w- c:\program files\HP
2010-04-20 11:46 . 2009-07-25 18:40 -------- dc----w- c:\documents and settings\Compaq_Owner\Application Data\Image Zone Express
2010-04-07 20:20 . 2010-04-07 20:20 -------- dc----w- c:\documents and settings\Gaby.MOSTLYTOYS\Application Data\Windows Search
2010-04-07 20:13 . 2010-04-07 20:13 -------- dc----w- c:\documents and settings\Gaby.MOSTLYTOYS\Application Data\Windows Desktop Search
2010-03-31 20:12 . 2010-03-31 20:12 -------- dc----w- c:\documents and settings\Compaq_Owner\Application Data\Windows Search
2010-03-29 20:13 . 2010-03-29 20:13 -------- dc----w- c:\documents and settings\Kids\Application Data\Windows Desktop Search
2010-03-25 10:22 . 2010-03-25 10:06 -------- dc----w- c:\program files\Windows Desktop Search
2010-03-25 10:12 . 2010-03-25 10:12 -------- dc----w- c:\documents and settings\Compaq_Owner\Application Data\Windows Desktop Search
2010-03-10 06:15 . 2003-07-16 20:49 420352 -c--a-w- c:\windows\system32\vbscript.dll
2010-03-03 13:27 . 2010-03-03 13:27 4 -c--a-w- c:\windows\system32\aspdict-en.dat
2010-03-03 13:27 . 2010-03-03 13:27 16 -c--a-w- c:\windows\system32\asdict.dat
2010-03-03 09:49 . 2010-03-03 09:49 411368 -c--a-w- c:\windows\system32\deploytk.dll
2010-03-02 11:01 . 2010-03-02 11:01 38 -c--a-w- C:\BdUninstallTool2010.03.02-06.01.26.reg
2010-02-28 13:53 . 2005-06-25 05:30 23412 -c--a-w- c:\windows\system32\emptyregdb.dat
2010-02-28 13:53 . 2010-02-28 13:53 1663 -c--a-w- c:\windows\inf\COMF2.tmp
2010-02-25 06:24 . 2003-07-16 20:51 916480 -c--a-w- c:\windows\system32\wininet.dll
2010-02-24 13:11 . 2003-07-16 20:34 455680 -c--a-w- c:\windows\system32\drivers\mrxsmb.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-04-05 68856]
"MySpaceIM"="c:\program files\MySpace\IM\MySpaceIM.exe" [2008-12-12 9555968]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-02-06 3885408]
"iLike"="c:\program files\iLike\1.2.16\ilikesidebar.exe" [2008-09-10 63024]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2009-10-09 25623336]
"YouSendIt.exe"="c:\program files\YouSendIt\Express\YouSendIt.exe" [2010-01-27 82432]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AlcxMonitor"="ALCXMNTR.EXE" [2004-09-07 57344]
"ps2"="c:\windows\system32\ps2.exe" [2004-10-25 90112]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-14 344064]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]
"Reminder"="c:\windows\Creator\Remind_XP.exe" [2004-12-14 663552]
"RECGUARD"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-23 237568]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]

c:\documents and settings\Administrator\Start Menu\Programs\Startup\
Pin.lnk - c:\hp\bin\CLOAKER.EXE [2005-11-29 27136]

c:\documents and settings\Gaby.MOSTLYTOYS\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-7 101440]

c:\documents and settings\Kids\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-7 101440]

c:\documents and settings\Compaq_Owner\Start Menu\Programs\Startup\
PowerReg Scheduler V3.exe [2009-4-25 225280]
PowerReg Scheduler.exe [2010-2-4 189952]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-10-16 214360]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 -c--a-w- c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2010-03-12 17:08 49208 -c--a-w- c:\program files\HP\HP Software Update\hpwuschd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2005-11-10 18:03 36975 -c--a-w- c:\program files\Java\jre1.5.0_06\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Compaq Connections\\5577497\\Program\\Compaq Connections.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\WINDOWS\\system32\\mshta.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\Common Files\\HP\\Digital Imaging\\Bin\\hpqPhotoCrm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpsapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxs08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpse.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqsudi.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Documents and Settings\\Compaq_Owner\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.dll"=
"c:\\Documents and Settings\\Compaq_Owner\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"427:UDP"= 427:UDP:SLP_Port(427)
"65533:TCP"= 65533:TCP:Services
"52344:TCP"= 52344:TCP:Services
"3246:TCP"= 3246:TCP:Services
"2479:TCP"= 2479:TCP:Services
"3389:TCP"= 3389:TCP:Remote Desktop

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0401000.020\symds.sys [4/23/2010 7:45 AM 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0401000.020\symefa.sys [4/23/2010 7:45 AM 172592]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20100429.001\BHDrvx86.sys [4/29/2010 1:44 PM 537136]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0401000.020\cchpx86.sys [4/23/2010 7:45 AM 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0401000.020\ironx86.sys [4/23/2010 7:45 AM 116784]
R2 N360;Norton Security Suite;c:\program files\Norton Security Suite\Engine\4.1.0.32\ccsvchst.exe [4/23/2010 7:44 AM 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/6/2010 8:25 PM 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20100513.002\IDSXpx86.sys [5/18/2010 4:31 AM 329592]
S2 gupdate1c967711cf2c0aa;Google Update Service (gupdate1c967711cf2c0aa);c:\program files\Google\Update\GoogleUpdate.exe [12/26/2008 11:46 AM 133104]
S3 MR97310_VGA_DUAL_CAMERA;VGA Dual-Mode Camera;c:\windows\system32\drivers\mr97310v.sys [3/30/2004 12:29 PM 118106]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ HPSLPSVC
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-05-19 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2010-05-23 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2006-12-27 13:38]

2010-05-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2008-12-26 15:46]

2010-05-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2008-12-26 15:46]

2010-05-22 c:\windows\Tasks\SDMsgUpdate (TE).job
- c:\progra~1\SMARTD~1\Messages\SDNotify.exe [2008-12-21 11:29]

2010-05-23 c:\windows\Tasks\User_Feed_Synchronization-{BF4E889A-B5C6-4977-86B2-DAA0DDD9E8E7}.job
- c:\windows\system32\msfeedssync.exe [2009-03-08 08:31]
.
.
------- Supplementary Scan -------
.
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
uSearchMigratedDefaultUrl = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZJfox000&fl=0&ptb=dsHWIlxPfAB6_vyeSQgs0g&url=http://search.mywebsearch.com/mywebsearch/dft_redir.jhtml&st=sb&searchfor={searchTerms}
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
Trusted Zone: buy-internetsecurity10.com
Trusted Zone: buy-is2010.com
Trusted Zone: is-software-download.com
Trusted Zone: is-software-download25.com
Trusted Zone: is10-soft-download.com
Trusted Zone: buy-internetsecurity10.com
Trusted Zone: buy-is2010.com
TCP: {C1C111EB-E0CC-4509-A700-54EC5D64F9EB} = 83.149.115.157,4.2.2.1,68.87.73.246 68.87.71.230
FF - ProfilePath - c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\ohae8m6o.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.comcast.net/
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn\components\IPSFFPl.dll
FF - component: c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\ohae8m6o.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\program files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\NPComponent.dll
FF - component: c:\program files\Real\RealPlayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\Compaq_Owner\Application Data\Mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\Compaq_Owner\Local Settings\Application Data\Google\Update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npmozax.dll
FF - plugin: c:\program files\Picasa2\npPicasa2.dll
FF - plugin: c:\program files\Picasa2\npPicasa3.dll
FF - plugin: c:\program files\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\Virtual Earth 3D\npVE3D.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Google Update - c:\documents and settings\Compaq_Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
HKLM-Run-SunJavaUpdateSched - c:\program files\Java\jre1.5.0_05\bin\jusched.exe
HKLM-Run-KBD - c:\hp\KBD\KBD.EXE
MSConfigStartUp-HPBootOp - c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
MSConfigStartUp-Symantec NetDriver Monitor - c:\progra~1\SYMNET~1\SNDMon.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-05-22 21:54
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet003\Services\N360]
"ImagePath"="\"c:\program files\Norton Security Suite\Engine\4.1.0.32\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\4.1.0.32\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(620)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(1456)
c:\windows\system32\WININET.dll
c:\program files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\IEFRAME.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2010-05-22 22:03:28
ComboFix-quarantined-files.txt 2010-05-23 02:03
ComboFix2.txt 2010-05-22 11:44

Pre-Run: 23,383,351,296 bytes free
Post-Run: 23,374,565,376 bytes free

- - End Of File - - 0B0F4E90D08F3046F35968C441F0F4DE

Please run the ESET scanner

I'd like us to scan your machine with ESET OnlineScan

1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
   ESET OnlineScan
2. Click the button.
3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
   1. Click on to download the ESET Smart Installer. Save it to your desktop.
   2. Double click on the icon on your desktop.
4. Check
5. Click the button.
6. Accept any security warnings from your browser.
7. Leave the top box checked and then check
8. Push the Start button.
9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
10. When the scan completes, push
11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
12. Push the button.
13. Push

NOTE: If no malware is found then no log will be produced. Let me know if this is the case.

In fact, 17 threats were found (and cleaned) by ESET:

C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\6.0\31\7075181f-45aaa765 Java/TrojanDownloader.Agent.NAM trojan deleted - quarantined
C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\6.0\51\184340f3-2a8df89d a variant of Java/TrojanDownloader.Agent.NAN trojan deleted - quarantined
C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\6.0\51\184340f3-331db512 a variant of Java/TrojanDownloader.Agent.NAN trojan deleted - quarantined
C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\6.0\51\184340f3-37ebf6c0 a variant of Java/TrojanDownloader.Agent.NAN trojan deleted - quarantined
C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\6.0\51\184340f3-3d517906 a variant of Java/TrojanDownloader.Agent.NAN trojan deleted - quarantined
C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\6.0\51\184340f3-65ab8ba6 a variant of Java/TrojanDownloader.Agent.NAN trojan deleted - quarantined
C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\6.0\51\184340f3-7027e031 a variant of Java/TrojanDownloader.Agent.NAN trojan deleted - quarantined
C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmseria.jar-1d1eeb81-12a43697.zip a variant of Java/TrojanDownloader.Agent.NAN trojan deleted - quarantined
C:\hp\bin\wbug\CompaqPresario_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application deleted - quarantined
C:\LAPTOP SAVED\Documents and Settings\Leslie\My Documents\ub\dk26inst.exe probably a variant of Win32/Genetik trojan deleted - quarantined
C:\Qoobox\Quarantine\C\Documents and Settings\Compaq_Owner\Desktop\Advanced Defender.lnk.vir Win32/Adware.MalwareDefender2009 application cleaned by deleting - quarantined
C:\System Volume Information\_restore{A2578CBA-012A-4EE9-9E3D-27D3F494A2B6}\RP4\A0001427.exe a variant of Win32/Toolbar.MyWebSearch application deleted - quarantined
C:\System Volume Information\_restore{A2578CBA-012A-4EE9-9E3D-27D3F494A2B6}\RP4\A0001428.exe probably a variant of Win32/Genetik trojan deleted - quarantined
D:\I386\Apps\APP11562\src\CompaqPresario_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application deleted - quarantined
D:\I386\Apps\APP11562\src\HPPavillion_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application deleted - quarantined
D:\System Volume Information\_restore{A2578CBA-012A-4EE9-9E3D-27D3F494A2B6}\RP4\A0001429.exe a variant of Win32/Toolbar.MyWebSearch application deleted - quarantined
D:\System Volume Information\_restore{A2578CBA-012A-4EE9-9E3D-27D3F494A2B6}\RP4\A0001430.exe a variant of Win32/Toolbar.MyWebSearch application deleted - quarantined

Four infected files and some other malware locked in quarantine, java cache or system restore folders.

Looks good. How is the PC running?

Running fine for the last two days!

Thanks for all your help, that was a life saver.

You're welcome. Just make sure you follow the steps below to mop this topic up.

You're clean. Good stuff!

Let's do some clearing up

Uninstall ComboFix

Remove Combofix now that we're done with it.

• Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
• Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between "Combofix" and "/")
• Please follow the prompts to uninstall Combofix.
• You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

This will uninstall Combofix and anything associated with it.


Download and Run OTC

We will now remove the tools we used during this fix using OTC.

• Download OTC by OldTimer and save it to your desktop.
• Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
• Then Click the big button.
• You will get a prompt saying "Being Cleanup Process". Please select Yes.
• Restart your computer when prompted.

------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it hzwi, happy surfing!

Cheers.

m0le

Since this issue appears to be resolved ... this topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.