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Trojan.agent & Malware.packer.gen


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#1 Dhianne

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Posted 21 April 2010 - 01:22 PM

I was in trouble for 4 days because:

I couldn't download. When i am trying to DL, the transfer rate is not consistent..let us say that its normal for the transfer rate not to be consistent but the thing is.. It always decreases till 2 figures causing the DL to stop, it doesn't seem to increase just what it should be. Downloading from any sites were the same result.

Cannot play online games(Dark-ro private server). It connect but once my character appears, it doesn't move at all or it was delayed reaction but most of the time it really doesn't move.

Right now, it starting to show the slow response whatever application i open even toolbar or any windows.. late reaction as well, apparently this is not really its performance before.

After Posting to other thread (same forum site), One of your agent helped me a lot through system configuration and browsing options but it didn't went well so he advice me to scan my pc using malwarebytes.
I scanned my pc by Malwarebytes and found out that i am infected by these viruses (Trojan.agent, malware.packer.gen) and by AVG i found (trojan horse, worm and xf/sic).

What those viruses can do with my PC and Do you think they are the cause of the said problems of my PC?????

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#2 boopme

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Posted 21 April 2010 - 03:52 PM

Hello and welcome.

Please post that MBAM log you have.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
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#3 Dhianne

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Posted 21 April 2010 - 09:32 PM

Thanks for the reply sir... by the way, I am using windows 7.. im sorry i didnt tell you earlier so you can do the teaching in windows 7 format cause what you have taught is how will i do it in xp format but of course its my fault.

Here's the content of my logs from malwarebytes:

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3978

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

4/19/2010 6:42:01 PM
mbam-log-2010-04-19 (18-42-01).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 230041
Time elapsed: 5 hour(s), 16 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Paula Adrianna\Documents\Dhianne\dhianne\files\photoshop\Photoshop CS3\Msvcrt.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\Users\Paula Adrianna\Documents\Dhianne\dhianne\files\photoshop\Photoshop CS3\Shfolder.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Windows.old\Program Files\photoshop\Photoshop CS3\Msvcrt.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\Windows.old\Program Files\photoshop\Photoshop CS3\Shfolder.dll (Trojan.Agent) -> Quarantined and deleted successfully.
____________________________________________________________________________________________________________



Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 4014

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

4/21/2010 11:21:22 PM
mbam-log-2010-04-21 (23-21-22).txt

Scan type: Quick scan
Objects scanned: 33551
Time elapsed: 14 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
G:\RECYCLER\S-5-3-42-2819952290-8240758988-879315005-3665\jwgkvsq.vmx (Worm.Downadup) -> Quarantined and deleted successfully.
G:\dhianne\dhianne\dhianne\files\photoshop\Photoshop CS3\Msvcrt.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.
G:\dhianne\dhianne\dhianne\files\photoshop\Photoshop CS3\Shfolder.dll (Trojan.Agent) -> Quarantined and deleted successfully.
___________________________________________________________________________________________________________________


THESE ARE FROM AVG'S VIRUS VAULT:


"Infection";"Virus identified Worm/Generic_c.ZS";"E:\autorun.inf";"";"3/31/2010, 7:03:53 PM"
"Infection";"Virus identified Worm/AutoRun.FQ";"F:\AuToRuN.Inf";"";"4/1/2010, 7:21:23 AM"
"Infection";"Trojan horse BackDoor.Generic11.AHQH";"E:\RO\neoncube\Create.exe";"";"4/1/2010, 7:52:42 AM"
"Infection";"Virus found XF/Sic";"H:\한서병원 견적.xls";"";"4/5/2010, 2:19:27 PM"
"Infection";"Trojan horse Dropper.Generic.BSIL";"G:\ROM\P-43553JIYW-8374322329-0909090987-120\sys32s.exe";"";"4/5/2010, 5:39:52 PM"
"Infection";"Virus identified Worm/Generic_c.ZS";"F:\autorun.inf";"";"4/21/2010, 5:49:17 PM"
_______________________________________________________________________________________________________________________


I will first wait for your reply sir before i make an action to your suggested advice you have replied because you instruct me to do it in windows xp and so sorry for not telling you that I am using WINDOWS 7, I wanna give it a try but i am afraid i might do it wrong in this OS cause I am still in the period of adjusting, this OS was installed only last last week and im still not used to it..

I am pretty sure your advice will help cause i really trust this site cause i have heard this site from a reliable source. THANKS A LOT!!!!!!

#4 boopme

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Posted 21 April 2010 - 10:11 PM

Hello yes run the SAS scan not the ATF.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#5 Dhianne

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Posted 24 April 2010 - 12:38 AM

Sir Im sorry for late reply.... Howcan i reboot windows 7 in safe mode???

#6 Dhianne

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Posted 24 April 2010 - 01:40 AM

Sir This is the SAS scan log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/24/2010 at 02:17 PM

Application Version : 4.35.1002

Core Rules Database Version : 4844
Trace Rules Database Version: 2656

Scan type : Complete Scan
Total Scan Time : 00:33:08

Memory items scanned : 350
Memory threats detected : 0
Registry items scanned : 6161
Registry threats detected : 0
File items scanned : 31258
File threats detected : 11

Adware.Tracking Cookie
C:\Users\Paula Adrianna\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
C:\Users\Paula Adrianna\AppData\Roaming\Microsoft\Windows\Cookies\paula_adrianna@doubleclick[1].txt
C:\Users\Paula Adrianna\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][3].txt
C:\Users\Paula Adrianna\AppData\Roaming\Microsoft\Windows\Cookies\paula_adrianna@atdmt[2].txt
C:\Users\Paula Adrianna\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
C:\Users\Paula Adrianna\AppData\Roaming\Microsoft\Windows\Cookies\paula_adrianna@adinterax[2].txt
C:\Users\Paula Adrianna\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
C:\Users\Paula Adrianna\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
C:\Documents and Settings\Paula Adrianna\Cookies\paula [email protected][2].txt
C:\Documents and Settings\Paula Adrianna\Cookies\paula adrianna@adinterax[2].txt
C:\Documents and Settings\Paula Adrianna\Cookies\paula [email protected][2].txt


Super Thanks for your help!!! You helped me a lot... I will post again here if there's a problem again...

THANKSSSS!!!!!!!!

#7 boopme

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Posted 24 April 2010 - 10:30 AM

Great!! Looks good
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.

>>>>> Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security




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