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Trouble with iTunes Installation

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#1 ptritch


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Posted 13 September 2005 - 06:50 PM

I was using iTunes 4.7 and for some reason opted to download and install version 5.0. There was a problem during installation and now I can neither run the 4.7 or the 5.0, and I can't install either --the computer comes back and says there's an existing installation so it aborts the install.

Problem codes during attempted re-install are:

Internal Error 2718 (5A4AFC3E-4793-46A1-92D6-3A1C5E52948A)

Error 1603 Fatal Error during installation

What I'd like to do is remove any existing installation and then start off again with a new install. Any suggestions how I rid myself of the remnants which are still in the system?

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#2 Leurgy


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Posted 18 September 2005 - 10:44 AM

Hello ptritch and welcome to BC.

Since no-one has offered any assistance I'll make a suggestion but I can't be sure it will help. Try using the Windows Installer CleanUp Utility. It may solve your problem by removing info that is blocking the new install.

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