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Trouble with iTunes Installation


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#1 ptritch

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Posted 13 September 2005 - 06:50 PM

I was using iTunes 4.7 and for some reason opted to download and install version 5.0. There was a problem during installation and now I can neither run the 4.7 or the 5.0, and I can't install either --the computer comes back and says there's an existing installation so it aborts the install.

Problem codes during attempted re-install are:

Internal Error 2718 (5A4AFC3E-4793-46A1-92D6-3A1C5E52948A)

Error 1603 Fatal Error during installation

What I'd like to do is remove any existing installation and then start off again with a new install. Any suggestions how I rid myself of the remnants which are still in the system?

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#2 Leurgy

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Posted 18 September 2005 - 10:44 AM

Hello ptritch and welcome to BC.

Since no-one has offered any assistance I'll make a suggestion but I can't be sure it will help. Try using the Windows Installer CleanUp Utility. It may solve your problem by removing info that is blocking the new install.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

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 Trying to remove your data from the web is like trying to remove pee from a swimming pool





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