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IE Toolbars GONE!!!!!!

Started by mangacharo , Mar 07 2010 06:07 PM

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15 replies to this topic

#1 mangacharo

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Posted 07 March 2010 - 06:07 PM

I think something happened while downloading IE8 into my kid's PC (XP Home), my son stopped it in the middle to do something else (I think) anyway, now my blue bar on top only has the logo on the left, the minimize, downsize and close on the right, Next, the tool bar with File, Edit,...is gone completely, the next toolbar with Add favorites, Home, Read mail....also gone!
When I right click on IE in the Start menu to open Properties, nothing happens, also when I try to open or right click on Internet Options in the Control Panel, nothing happens.

Any help will be greatly appreciated. I also tried to fix IE settings at MS IE.com but nothing downloads or happens.

Yes, I figure I have either a Rogue or a Virus, now I can not even open Word!

Edit: Because of the above quote in post 11, moved topic from Web Browsing/Email and Other Internet Applications to the more appropriate forum. ~ Animal

Edited by Animal, 09 March 2010 - 04:34 PM.

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#2 danjmilos

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Posted 07 March 2010 - 08:23 PM

mangacharo,

Go to your ADD/REMOVE programs remove it and then reinstall it. See if that works.

Dan

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#3 mangacharo

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Posted 08 March 2010 - 04:03 PM

I can not open Add/Remove Programs, I get a window saying that rundll32.exe does not exist or something like that, I am going nuts over this.

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#4 danjmilos

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Posted 08 March 2010 - 04:29 PM

mangacharo,

Sounds like more than an IE problem might want to post XP forum or Am I infected and get the right help.

Dan

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#5 sundavis

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Posted 08 March 2010 - 08:44 PM

I can not open Add/Remove Programs, I get a window saying that rundll32.exe does not exist or something like that, I am going nuts over this.

http://support.microsoft.com/?kbid=812340

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#6 sundavis

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Posted 08 March 2010 - 08:57 PM

now my blue bar on top only has the logo on the left, the minimize, downsize and close on the right, Next, the tool bar with File, Edit,...is gone completely, the next toolbar with Add favorites, Home, Read mail....also gone!

Start your IE, press F11 (one or two times) or right click the Toolbar on the top of the browser above the address and select Menu Bar .

Alt + V will open the View menu where you can uncheck Full Screen or select Toolbars >Menu Bar.

Edited by sundavis, 08 March 2010 - 09:01 PM.

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#7 mangacharo

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Posted 08 March 2010 - 10:56 PM

Now my IE will not open at all, the screen opens for 3-5 seconds and then it closes.

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#8 mangacharo

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Posted 08 March 2010 - 11:16 PM

I can not open Add/Remove Programs, I get a window saying that rundll32.exe does not exist or something like that, I am going nuts over this.

http://support.microsoft.com/?kbid=812340

That machine was a gift with no disks, I have two disks, both "Reinstallation CD", one is like wine color and the other is light purple, which one should I use?

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#9 mangacharo

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Posted 08 March 2010 - 11:29 PM

This is what it says to do: Put the Windows XP CD ROM disk in the CD ROM drive.
Click Start, and then click Run.
Type expand X:\i386\rundll32.ex_ c:\windows\system32\rundll32.exe in the Open box, where X is the letter of your CD ROM Drive.
Restart the computer.

OK, so if my CD drive is d, I should type expandd:\i386\......? It looks like there is a space between the expand and the x? Sorry, PC's are not my thing, I sell bricks!

OK, did that but when I click on Open, I get this message: WDWS cannot access the specified device, path or file. You may not have the appropriate permission to access.

Edited by mangacharo, 08 March 2010 - 11:46 PM.

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#10 sundavis

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Posted 09 March 2010 - 04:37 AM

OK, so if my CD drive is d, I should type expandd:\i386\......?

Type the follwoing if you can borrow installation CD from friends :

expand D:\i386\rundll32.ex_ c:\windows\system32\rundll32.exe

expand space D:\i386\rundll32.ex_ space c:\windows\system32\rundll32.exe

This issue occurs because of a missing or corrupted Rundll32.exe file. This issue may also be caused by a virus.

You need to ensure that your system is clean, all clean, nothing but clean first. :thumbsup:

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#11 mangacharo

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Posted 09 March 2010 - 04:11 PM

Yes, I figure I have either a Rogue or a Virus, now I can not even open Word! Would you be able to help me further with this?, my PC abilities are not that good! Thank you.

Here is the latest MBAM log:

Malwarebytes' Anti Malware 1.43
Database version: 3510
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

3/9/2010 3:47:12 PM
mbam log 2010 03 09 (15 47 12).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 218414
Time elapsed: 2 hour(s), 27 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by mangacharo, 09 March 2010 - 04:13 PM.

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#12 mangacharo

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Posted 09 March 2010 - 04:15 PM

OK, so if my CD drive is d, I should type expandd:\i386\......?
Type the follwoing if you can borrow installation CD from friends :

expand D:\i386\rundll32.ex_ c:\windows\system32\rundll32.exe

expand space D:\i386\rundll32.ex_ space c:\windows\system32\rundll32.exe

This issue occurs because of a missing or corrupted Rundll32.exe file. This issue may also be caused by a virus.
You need to ensure that your system is clean, all clean, nothing but clean first.

Do not sy that again, I am about to throw the PC in a river and then add soap to get it cleaned up while it sinks!

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#13 sundavis

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Posted 09 March 2010 - 05:40 PM

This topic should be closed.

The same topic is here: http://www.bleepingcomputer.com/forums/t/300698/rogue-virus-again/

Edited by sundavis, 09 March 2010 - 10:45 PM.

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#14 Orange Blossom

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Posted 09 March 2010 - 11:32 PM

Hello mangacharo,

Is the topic SunDavis linked to above discussing the same computer as this topic?

~ OB

For the time being, please PM another moderator for assistance. A time to weep and a time to laugh; A time to mourn and a time to dance.

Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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