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Malware removal guides


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#1 montem

montem

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Posted 15 February 2010 - 01:26 AM

Following the procedures stated in the Remove Security tool and uninstall guide, all appeared ok until section no. 20 Hostsperm .bat download to desktop ok, but could not open the file. Noted it was in Notebook and to download it you must use the save facility.
section 21. Found and deleted c:\windows\system32\drivers\etc\HOSTS, observed that Windows Vista HOSTS download link is in actual fact identified under Windows 2003 Hosts file download link. When trying to save Hostsperm.bat to system32\drivers folder, was flagged with a message stating I did not have the authority to save the file such. I am not sure of what to do next or how to set Hostsperm in system\drivers. Can you please advise.

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#2 Orange Blossom

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Posted 20 February 2010 - 03:27 PM

Hello,

I would suggest that you follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you are able to produce at least some of the logs, then please post the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:

Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript


#3 Orange Blossom

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Posted 22 February 2010 - 09:05 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/297848/roguemultiple-hrogue-pc-doc-proroguesecurityt/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:

Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript





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