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removing the tr/trash.gen and trojan.agent/gen-nullo[short]


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#1 gwapo_1986

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Posted 26 January 2010 - 09:41 PM

I can't remove the tr/trash.gen and trojan.agent/gen-nullo[short]. The avira detects the tr/trash.gen while the superantispyware detects trojan.agent/gen-nullo[short]. Can someone help me on this?

Edited by gwapo_1986, 26 January 2010 - 10:54 PM.


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#2 boopme

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Posted 27 January 2010 - 01:12 AM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.
Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#3 gwapo_1986

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Posted 27 January 2010 - 05:02 AM

Here's the log of the MBAM:

Malwarebytes' Anti-Malware 1.44
Database version: 3644
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/27/2010 5:34:19 PM
mbam-log-2010-01-27 (17-34-19).txt

Scan type: Quick Scan
Objects scanned: 152984
Time elapsed: 20 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8ec61b71-4fe3-48f2-ba32-df6cafc63f6c} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\kqkdqhnw (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{8ec61b71-4fe3-48f2-ba32-df6cafc63f6c} (Trojan.Vundo.H) -> Delete on reboot.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\windows\system32\qskixag.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\qskixag.dll.bak (Trojan.Boaxxe) -> Quarantined and deleted successfully.

#4 boopme

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Posted 27 January 2010 - 02:36 PM

Ok, good job. Please reboot normally if you have not after that scan. It was needed to complete the removal.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#5 gwapo_1986

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Posted 28 January 2010 - 02:51 AM

Here's the log of SAS:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/28/2010 at 03:01 PM

Application Version : 4.33.1000

Core Rules Database Version : 4526
Trace Rules Database Version: 2338

Scan type : Complete Scan
Total Scan Time : 04:45:39

Memory items scanned : 226
Memory threats detected : 0
Registry items scanned : 5873
Registry threats detected : 0
File items scanned : 137525
File threats detected : 1

Trojan.Agent/Gen-Nullo[Short]
C:\WINDOWS\SYSTEM32\QSKIXAG.DLL.BAK

#6 gwapo_1986

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Posted 28 January 2010 - 02:55 AM

Log of MBAM:

Malwarebytes' Anti-Malware 1.44
Database version: 3649
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/28/2010 3:35:18 PM
mbam-log-2010-01-28 (15-35-18).txt

Scan type: Quick Scan
Objects scanned: 153198
Time elapsed: 19 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8ec61b71-4fe3-48f2-ba32-df6cafc63f6c} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\kqkdqhnw (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{8ec61b71-4fe3-48f2-ba32-df6cafc63f6c} (Trojan.Vundo.H) -> Delete on reboot.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\windows\system32\qskixag.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\qskixag.dll.bak (Trojan.Boaxxe) -> Quarantined and deleted successfully.


I scanned again using MBAM but the qskixag.dll.bak (Trojan.Boaxxe) keeps on coming back.....What shall I do next?

#7 boopme

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Posted 28 January 2010 - 12:14 PM

Hi, we'll run it full now.. we are making good progress.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Now run Drweb Cure-it.. This is a bit long.
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How is it running now?
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#8 gwapo_1986

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Posted 29 January 2010 - 01:37 AM

MBAM Log:

Malwarebytes' Anti-Malware 1.44
Database version: 3654
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/29/2010 12:23:31 PM
mbam-log-2010-01-29 (12-23-31).txt

Scan type: Full Scan (C:\|)
Objects scanned: 296754
Time elapsed: 1 hour(s), 54 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8ec61b71-4fe3-48f2-ba32-df6cafc63f6c} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\kqkdqhnw (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{8ec61b71-4fe3-48f2-ba32-df6cafc63f6c} (Trojan.Vundo.H) -> Delete on reboot.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\windows\system32\qskixag.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\qskixag.dll.bak (Trojan.Boaxxe) -> Quarantined and deleted successfully.

DrWeb Log:

nrdidqhp.sys;C:\WINDOWS\system32\drivers;Trojan.NtRootKit.1652;Deleted.;

My computer is clean now hahaha....Thanks for your help!! You're a genius!! Cheers......

#9 boopme

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Posted 29 January 2010 - 10:01 AM

Hey sounds great! Let's be certain... then we'll mop up.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#10 gwapo_1986

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Posted 01 February 2010 - 03:49 AM

Sorry for the late reply...... the eset finish scanning but there's no export to file appear, just FINISH. So I just click the finish.

MBAM log:

Malwarebytes' Anti-Malware 1.44
Database version: 3670
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/1/2010 4:33:59 PM
mbam-log-2010-02-01 (16-33-59).txt

Scan type: Quick Scan
Objects scanned: 154072
Time elapsed: 15 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8ec61b71-4fe3-48f2-ba32-df6cafc63f6c} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\kqkdqhnw (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{8ec61b71-4fe3-48f2-ba32-df6cafc63f6c} (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\windows\system32\qskixag.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Why is it the qskixag.dll keeps on coming back? and what to do next?

#11 boopme

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Posted 01 February 2010 - 01:14 PM

Hello, i'm thinking we have a rootkit lurking on here.

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#12 gwapo_1986

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Posted 04 February 2010 - 08:51 PM

Here's the log of GMER:

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-02-03 17:45:53
Windows 5.1.2600 Service Pack 3
Running: dnyjy36n.exe; Driver: C:\DOCUME~1\Geek\LOCALS~1\Temp\pxtdypoc.sys


---- System - GMER 1.0.15 ----

SSDT F7D974AE ZwCreateKey
SSDT F7D974A4 ZwCreateThread
SSDT F7D974B3 ZwDeleteKey
SSDT F7D974BD ZwDeleteValueKey
SSDT F7D974C2 ZwLoadKey
SSDT F7D97490 ZwOpenProcess
SSDT F7D97495 ZwOpenThread
SSDT F7D974CC ZwReplaceKey
SSDT F7D974C7 ZwRestoreKey
SSDT F7D974B8 ZwSetValueKey
SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xF370D0B0]

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!_abnormal_termination + 451 804E2AAD 3 Bytes [D0, 70, F3] {SAL BYTE [EAX-0xd], 0x1}

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Classes\CLSID\{8D9E7148-6F5C-082A-6966-D1C6EB3CDD2D}\MergedFolder@Location @shell32.dll,-12590
Reg HKLM\SOFTWARE\Classes\CLSID\{8D9E7148-6F5C-082A-6966-D1C6EB3CDD2D}\MergedFolder@Attributes 0x8000
Reg HKLM\SOFTWARE\Classes\CLSID\{8D9E7148-6F5C-082A-6966-D1C6EB3CDD2D}\MergedFolder@AttributeMask 0xffffffff
Reg HKLM\SOFTWARE\Classes\CLSID\{8D9E7148-6F5C-082A-6966-D1C6EB3CDD2D}\MergedFolder@DropEffect 0x2
Reg HKLM\SOFTWARE\Classes\CLSID\{8D9E7148-6F5C-082A-6966-D1C6EB3CDD2D}\MergedFolder@DefaultOverlayIcon %SystemRoot%\system32\SHELL32.dll,-231

---- EOF - GMER 1.0.15 ----

#13 boopme

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Posted 06 February 2010 - 11:08 PM

Hello , looks like you will need to Download and Run DDS which will create a Pseudo HJT Report as part of its log..
Please follow this guide. Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security




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