Verizon's new charge

Monthly bill showed $30 charge on daughter's phone( ENVY ) for web use. Trouble is, we don't have it on her phone. We were told it now falls under (Mutimedia use phones) as of 18th of JAN, even if we don't sign for the service. We were told by three supervisors this will be the new charge on current contract (re-signed 2 year in Aug 09') and could not be taken off. If we terminated, would be charged early out fee. Fourth supervisor ( after heated debate ) removed charge and would correct billing. Read your bill carefully and don't take no for an answer.

Thank you for your post. I immediately went to Verizon wireless website to see which phone are considered Mutimedia use phones.

My env2 isn't on the list. But if I wanted to get an env3, it is listed.

I have a friend that just got hit with this and did just the same. I have Sprint. Don't have to worry about that stuff. tr

I have a two friends that work at different carriers (Verizon and Sprint) and both have told me that this is most likely coming to all carriers in the near future. What I was told is that everything will be categorized similar to how Verizon is doing it now. Smartphones, multimedia phones, and simple-feature phones. Smartphones will most likely always require the $30+ data plan, multimedia phones will require $10+ data plan, and simple-features will require nothing. Just rumors but it does seem to be heading that way!

I have a two friends that work at different carriers (Verizon and Sprint) and both have told me that this is most likely coming to all carriers in the near future. What I was told is that everything will be categorized similar to how Verizon is doing it now. Smartphones, multimedia phones, and simple-feature phones. Smartphones will most likely always require the $30+ data plan, multimedia phones will require $10+ data plan, and simple-features will require nothing. Just rumors but it does seem to be heading that way!

Well I wouldn't doubt it at all, the bad economy is really reaching out to all services being hit hard with new fees and less services included in contracts .

I use cricket no problems my friend uses t Mobil she lost her broad band chip and decided. To disconnect. The service they put in disruption of service and post dated the cancellation. For about 2 months latter and kept. Charging her read the fine print carefully. And if they change any of your service or add more billing during your contract. Its a loophole. And you may be able to get out of your contract. Found this out searching. The web