Dr.WebCureIt only found threats in the System Volume Information Folder.
The detected _restore{GUID}\
RP***\
A00*****.xxx file(s) identified by your scan are in the
System Volume Information Folder (SVI) which is a part of
System Restore. The
*** after RP represents a sequential number automatically assigned by the operating system. The
***** after A00 represents a sequential number where the original file was backed up and renamed except for its extension. To learn more about this, refer to:
System Restore is the feature that protects your computer by monitoring a core set of system and application files and by creating backups (snapshots saved as restore points) of vital system configurations and files before changes are made. These restore points can be used to "
roll back" your computer to a clean working state in the event of a problem. This makes it possible to undo harmful changes to your system configurations including registry modifications made by software or malware by reverting the operating systems configuration to an earlier date. See
What's Restored when using System Restore and What's Not.
System Restore is
enabled by default and will
back up the good as well as malicious files, so when malware is present on the system it gets included in restore points as an
A00***** file. If you only get a detection on a file in the SVI folder, that means the original file was on your system in another location at some point and probably has been removed. However, when you scan your system with anti-virus or anti-malware tools, you may receive an alert that a malicious file was detected in the SVI folder (in System Restore points) and moved into quarantine. When a security program quarantines a file, that file is essentially disabled and prevented from causing any harm to your system. The quarantined file is
safely held there and no longer a threat. Thereafter, you can
delete it at any time.
If your anti-virus or anti-malware tool cannot move the files to quarantine, they sometimes can reinfect your system if you accidentally use an old restore point. In order to avoid reinfection and remove these file(s) if your security tools cannot remove them, the easiest thing to do
after disinfection is
Create a New Restore Point to enable your computer to "
roll-back" to a clean working state and use
Disk Cleanup to remove all but the most recent restore point.
Vista and
Windows 7 users can refer to these links:
Create a New Restore Point in Vista or Windows 7 and
Disk Cleanup in Vista.
If your anti-virus or anti-malware tool
was able to move the file(s), I still recommend creating a new restore point and using disk cleanup as the last step after removing malware from an infected computer.
When a Recycler infection is detected, Dr.WebCureIt will show detections like these:
Dc70.tmp\data009;C:\RECYCLER\S-1-5-21-4241611754-1010757394-4064456881-1005\Dc70.tmp;Trojan.Fakealert.949;;
Dc70.tmp;C:\RECYCLER\S-1-5-21-4241611754-1010757394-4064456881-1005;Archive contains infected objects;Moved.;
Dc80.exe;C:\RECYCLER\S-1-5-21-4241611754-1010757394-4064456881-1005;Trojan.DownLoad.840;Deleted.;
Dc83.exe;C:\RECYCLER\S-1-5-21-4241611754-1010757394-4064456881-1005;Trojan.Packed.524;Deleted.;
exe32.exe;c:\recycler\s-1-5-21-1482476501-1644491937-682003330-1013;Win32.HLLW.Flooder.1;Deleted;
Malwarebytes Anti-Malware will show detections like these:
Folders Infected:
C:\RECYCLER\S-1-5-21-0243336031-4052116379-881863308-0851 (Backdoor.Bot) -> Quarantined and deleted successfully.
Files Infected:
C:\RECYCLER\S-1-5-21-0243336031-4052116379-881863308-0851\Desktop.ini (Backdoor.Bot) -> Quarantined and deleted successfully
C:\RECYCLER\S-1-5-21-0243336031-4052116379-881863308-0851\vse432.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
Kaspersky Online scan will show detections like these:
C:\RECYCLER\S-1-5-21-0243336031-4052116379-881863308-0851\vse432.exe Infected: Trojan.Win32.Small.buy 1
C:\RECYCLER\S-1-5-21-3497612302-3102775374-3015387129-1005\Dc1.exe Infected: Backdoor.Win32.Small.hpz 1
C:\RECYCLER\S-1-5-21-3497612302-3102775374-3015387129-1005\Dc5.exe Infected: Backdoor.Win32.Small.hpz 1
Please perform a scan with
Kaspersky Online Virus Scanner.
-- Requires free Java Runtime Environment (JRE) to be installed before scanning for malware as ActiveX is no longer being used.-- This scan will not remove any detected file threats but it will show where they are located so they can be cleaned with other tools.[/i]
- Vista users: need to right-click either the IE or FF Start Menu or Quick Launch Bar icons and select Run As Administrator) from the context menu.
- Read the "Advantages - Requirements and Limitations" then press the
... button. - You will be prompted to install an application from Kaspersky. Click the Run button. It will start downloading and installing the scanner and virus definitions.
- When the downloads have finished, you should see 'Database is updated. Ready to scan'. Click on the
... button. - Make sure these boxes are checked. By default, they should be. If not, please check them and click on the
... button afterwards:- Detect malicious programs of the following categories:
Viruses, Worms, Trojan Horses, Rootkits
Spyware, Adware, Dialers and other potentially dangerous programs - Scan compound files (doesn't apply to the File scan area):
Archives
Mail databases
- Click on My Computer under the Scan section. OK any warnings from your protection programs.
- The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
- Once the scan is complete (the 'status' will show complete), click on View Scan Report and any infected objects will be shown.
- Click on Save Report As... and change the Files of type to Text file (.txt)
- Name the file KAVScan_ddmmyy (day, month, year) before clicking on the Save button and save it to your Desktop.
- Copy and paste (Ctrl+C) the saved scan results from that file in your next reply.
-- Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
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