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ntuser.dat Malware


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#1 Tippu

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Posted 14 January 2010 - 07:27 AM

Hi,

I suspect my laptop is infected.
I find the below items in the start up.

delself.bat
ntuser.dat
ntuser.dat.lo
ntuser.ini

I am attaching the screenshot of msconfig with this message.
Can someone help me to resolve this issue.

Thanks,
Tippu

Attached Files

  • Attached File  1.JPG   113.97KB   14 downloads

Edited by Pandy, 14 January 2010 - 08:43 AM.
Moved from HijackThis Logs and Virus/Trojan/Spyware/Malware Removal as no logs are included ~Pandy


BC AdBot (Login to Remove)

 


#2 whiteac2k4

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Posted 14 January 2010 - 10:26 AM

:thumbsup: I would advice you to download Malwarebytes from www.malwarebytes.org. After install of MB make sure to update it, then run a full system scan. have you ran any Virus/Malware scans yet?

#3 boopme

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Posted 14 January 2010 - 12:27 PM

The first one is malware..
Do NOT delete
NTuser.dat... In Windows XP, 2000 and 2003. NTuser.dat is stored in the users folder under the Documents and Settings folder.
ntuser.dat.lo..your user profile

ntuser.ini If it's ntuser.ini.exe.. Malware

Perform the MBAM scan and post requested log.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#4 Tippu

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Posted 14 January 2010 - 11:02 PM

Please find MBAM scan log.
Please advice.

Malwarebytes' Anti-Malware 1.44
Database version: 3566
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

15/01/2010 09:28:47
mbam-log-2010-01-15 (09-28-40).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 214728
Time elapsed: 59 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 2
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PersonalSec (Rogue.PersonalSecurity) -> No action taken.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servises (Malware.Trace) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DbgMgr (Malware.Trace) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\audioman (Backdoor.Hupigon) -> No action taken.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\audioman (Backdoor.Hupigon) -> No action taken.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL\CheckedValue (Hijack.System.Hidden) -> Bad: (0) Good: (1) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{EE8B4CBF-618C-47CB-973B-B509954157CB}\RP647\A0110541.exe (Trojan.Dropper) -> No action taken.
C:\Documents and Settings\Admin\Application Data\wiaserva.log (Malware.Trace) -> No action taken.
C:\WINDOWS\system32\Explorer.sm1 (Backdoor.Hupigon) -> No action taken.
C:\WINDOWS\Sysvxd.exe (Trojan.FakeAlert) -> No action taken.

#5 boopme

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Posted 14 January 2010 - 11:24 PM

Hello. first Did you click Remove Selected as -> No action taken can indicate this.

Downloaders are designed to pull files from a remote Website and execute the files that have been downloaded. This downloader variant has exhibited the following characteristics:vil.nai
It will then attempt connect to a command and control server and download further malware from the following address:
The malware may also attempt to disable antivirus, Windows updates, and firewalls.

A backdoor Trojan can allow an attacker to
gain control of the system, log keystrokes, steal passwords, access personal
data, send malevolent outgoing traffic, and close the security warning
messages displayed by some anti-virus and security programs.

I would advise you to disconnect this PC from the Internet, and then go to
a known clean computer and change any passwords or security information held
on the infected computer. In particular, check whatever relates to online
banking financial transactions, shopping, credit cards, or sensitive
personal information. It is also wise to contact your financial institutions
to apprise them of your situation.



Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#6 Tippu

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Posted 15 January 2010 - 03:02 AM

Please find below logs and advice me how to proceed further.

Malwarebytes' Anti-Malware 1.44
Database version: 3566
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

15/01/2010 09:46:49
mbam-log-2010-01-15 (09-46-49).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 214728
Time elapsed: 59 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 2
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PersonalSec (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servises (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DbgMgr (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\audioman (Backdoor.Hupigon) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\audioman (Backdoor.Hupigon) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL\CheckedValue (Hijack.System.Hidden) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{EE8B4CBF-618C-47CB-973B-B509954157CB}\RP647\A0110541.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Admin\Application Data\wiaserva.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\Explorer.sm1 (Backdoor.Hupigon) -> Quarantined and deleted successfully.
C:\WINDOWS\Sysvxd.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
__________________________________________________________________________________________________________________________________

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/15/2010 at 01:08 PM

Application Version : 4.33.1000

Core Rules Database Version : 4481
Trace Rules Database Version: 2299

Scan type : Complete Scan
Total Scan Time : 02:21:00

Memory items scanned : 214
Memory threats detected : 0
Registry items scanned : 7936
Registry threats detected : 0
File items scanned : 27427
File threats detected : 1

Rootkit.Agent/Gen-CDAudio[Fake]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{EE8B4CBF-618C-47CB-973B-B509954157CB}\RP647\A0110498.SYS

Edited by Tippu, 15 January 2010 - 03:04 AM.


#7 boopme

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Posted 15 January 2010 - 01:56 PM

Ok, we need to do a bit more. How is it running after these?

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.


Again..
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#8 Tippu

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Posted 15 January 2010 - 10:33 PM

Hi,

Laptop is better now. As adviced please find below the two reports.


SDFix: Version 1.240
Run by Admin on 16/01/2010 at 08:09

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-16 08:31:14
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Administrative Tools\\Recycle Bin\\kdja.exe"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Administrative Tools\\Recycle Bin\\kdja.exe:*:Enabled:windows media player streaming service"
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Google\\Google Talk\\googletalk.exe"="C:\\Program Files\\Google\\Google Talk\\googletalk.exe:*:Enabled:Google Talk"
"C:\\WINDOWS\\system32\\java.exe"="C:\\WINDOWS\\system32\\java.exe:*:Disabled:Java™ Platform SE binary"
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe:*:Enabled:RealPlayer"
"C:\\Program Files\\Huawei\\MT841\\dslagent.exe"="C:\\Program Files\\Huawei\\MT841\\dslagent.exe:*:Enabled:dslagent"
"C:\\Documents and Settings\\Admin\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.dll"="C:\\Documents and Settings\\Admin\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.dll:*:Enabled:Google Talk Plugin"
"C:\\Documents and Settings\\Admin\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"="C:\\Documents and Settings\\Admin\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe:*:Enabled:Google Talk Plugin"
"C:\\Documents and Settings\\Admin\\Local Settings\\Temp\\IXP000.TMP\\SMPCSetup.exe"="C:\\Documents and Settings\\Admin\\Local Settings\\Temp\\IXP000.TMP\\SMPCSetup.exe:*:Enabled:SMPCSetup"
"C:\\Documents and Settings\\Admin\\Local Settings\\Temp\\IXP000.TMP\\smwinvnc.exe"="C:\\Documents and Settings\\Admin\\Local Settings\\Temp\\IXP000.TMP\\smwinvnc.exe:*:Enabled:TightVNC Win32 Server"
"C:\\ODIN\\Diet\\dietodin.exe"="C:\\ODIN\\Diet\\dietodin.exe:*:Enabled:odin95"
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE:*:Enabled:Microsoft Office Groove"
"C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Skype\\Phone\\Skype.exe"="C:\\Program Files\\Skype\\Phone\\Skype.exe:*:Enabled:Skype"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :



Files with Hidden Attributes :

Wed 4 Nov 2009 1,168,216 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\advcheck.dll"
Mon 15 Sep 2008 1,562,960 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll"
Mon 26 Jan 2009 1,740,632 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 26 Jan 2009 5,365,592 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Wed 22 Oct 2008 962,896 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\Tools.dll"
Mon 23 Nov 2009 17,949,607 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\av10.tmp"
Thu 19 Nov 2009 17,693,133 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\av17.tmp"
Mon 23 Nov 2009 17,951,790 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\av18.tmp"
Sun 29 Nov 2009 18,117,076 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\av19.tmp"
Tue 17 Nov 2009 17,620,636 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\av1D.tmp"
Tue 24 Nov 2009 0 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\av2.tmp"
Tue 24 Nov 2009 0 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\av3.tmp"
Thu 3 Dec 2009 18,239,196 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\av3E.tmp"
Mon 30 Nov 2009 0 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\av4.tmp"
Tue 17 Nov 2009 17,617,422 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\av47.tmp"
Sun 6 Dec 2009 0 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\av5.tmp"
Tue 24 Nov 2009 17,972,989 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\av50.tmp"
Sat 28 Nov 2009 18,100,398 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\av71.tmp"
Thu 26 Nov 2009 18,025,855 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\av8.tmp"
Fri 20 Nov 2009 15,474,284 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\avA.tmp"
Sun 22 Nov 2009 17,872,741 A..H. --- "C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP9\Bases\Cache\avF.tmp"

Finished!

_______________________________________________________________________________________________________________________________

Malwarebytes' Anti-Malware 1.44
Database version: 3573
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

16/01/2010 09:00:08
mbam-log-2010-01-16 (09-00-08).txt

Scan type: Quick Scan
Objects scanned: 114322
Time elapsed: 8 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 boopme

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Posted 16 January 2010 - 12:12 AM

Excellent, if there are no more symptoms then...
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#10 Tippu

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Posted 16 January 2010 - 09:31 PM

Everything done. Machine is working fine. Thanks for all your help.
I need small info, i have Kaspersky internet security 2010 on my system, do i need to enable anti virus all the time or can i do manual scan as and when required.
If i enable all the time the system becomes very slow. It takes lot of time for the browser to open.......
Please advice.

#11 boopme

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Posted 17 January 2010 - 12:46 AM

Hi, well leaving the door open without an active AV is trouble,at least while your on the net.
How much free space and RAM do you have.. Have you run the disk degragmenter lately?
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security

#12 madhava004

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Posted 24 December 2014 - 09:42 AM

The first one is malware..
Do NOT delete
NTuser.dat... In Windows XP, 2000 and 2003. NTuser.dat is stored in the users folder under the Documents and Settings folder.
ntuser.dat.lo..your user profile

ntuser.ini If it's ntuser.ini.exe.. Malware

Perform the MBAM scan and post requested log.


I have infected by ntuser.DAT.log1 how to fix tel me plz

#13 boopme

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Posted 24 December 2014 - 10:10 AM

Hello. this topic is 4 years old so lets get some info..

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



    Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  • .
    .
    .
    ADW Cleaner

    Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • .
    .
    .
    .
  • Last run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

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#14 madhava004

madhava004

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Posted 24 December 2014 - 11:35 AM

One doubt I'm scanning with emsisoft anti malware does it will work or not plz tel me

#15 madhava004

madhava004

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Posted 24 December 2014 - 01:12 PM

When I use TDs it shows no threat detected and no log?




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