Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Something keeps turning off my anti-virus.


  • This topic is locked This topic is locked
11 replies to this topic

#1 BuickGNX1987

BuickGNX1987

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:11:12 PM

Posted 21 December 2009 - 12:12 AM

Starting a couple of days ago, my antivirus (McAfee free version from comcast) has been alerting me saying it needs to be fixed. I click a button that says "fix" but it says it can't fix all the problems. This process repeats itself a few times a day. I've scanned with said anti-virus, Malwarebytes Anti-Malware free edition, Super AntiSpyware free edition, Panda Anti-Rootkit, a free antivirus from Panda, and Microsoft Malicious Software Removal Tool. No threats have been found with any of these but I still think there's something going on here. Also, every now and then, Mozilla Firefox slows down to a crawl and my processor starts running to full capacity. It returns to normal when I close firefox (usually have to close it with Task Manager because it slows the computer down pretty bad).

Here is the DDS report:
DDS (Ver_09-12-01.01) - NTFSx86
Run by Brian at 23:37:18.14 on Sun 12/20/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.407 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\rundll32.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\hh.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Documents and Settings\Brian\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://www.msn.com
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ATI Remote Control] "c:\program files\ati multimedia\remctrl\ATIRW.exe"
uRun: [ATI Launchpad] "c:\program files\ati multimedia\main\launchpd.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [ATI DeviceDetect] "c:\program files\ati multimedia\\program files\ati multimedia\main\ATIDtct.EXE"
mRun: [ATICustomerCare] "c:\program files\ati\aticustomercare\ATICustomerCare.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: Yahoo! Euchre - hxxp://origin.games.yahoo.net/games/clients/y/et3_x.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1257295695693
DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 91.212.127.227 winsecure2009.microsoft.com
Hosts: 91.212.127.227 winsecure2009.com
Hosts: 91.212.127.227 www.winsecure2009.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\brian\applic~1\mozilla\firefox\profiles\o64zs0ri.default\
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\mcafee\supportability\mvt\NPMVTPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - falsec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-11-4 214664]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-10-12 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-10-12 74480]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-11-23 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-11-23 144704]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-11-23 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-11-23 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-11-23 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-11-23 40552]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-10-12 7408]
RUnknown phooks;phooks; [x]
S3 ctlsb16;Creative SB16/AWE32/AWE64 Driver (WDM);c:\windows\system32\drivers\ctlsb16.sys [2009-1-15 96256]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-11-23 34248]

=============== Created Last 30 ================

2009-12-21 03:12:09 0 d-----w- c:\docume~1\brian\applic~1\McAfee
2009-12-20 05:52:45 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2009-12-20 05:52:28 0 d-----w- c:\program files\Panda Security
2009-12-18 23:59:38 380928 ----a-w- c:\windows\system32\ac3filter.acm
2009-12-18 23:59:33 0 d-----w- c:\program files\AC3Filter
2009-12-18 23:17:41 0 d-----w- c:\program files\common files\DivX Shared
2009-12-18 23:17:40 0 d-----w- c:\program files\DivX
2009-12-09 17:41:55 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll
2009-11-24 00:14:07 10511 ----a-w- c:\windows\system32\Config.MPF
2009-11-24 00:08:15 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-11-24 00:08:14 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-11-24 00:08:14 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-11-24 00:08:05 120136 ----a-w- c:\windows\system32\drivers\Mpfp.sys
2009-11-24 00:06:55 0 d-----w- c:\program files\common files\McAfee
2009-11-24 00:06:51 0 d-----w- c:\program files\McAfee.com
2009-11-24 00:06:09 0 d-----w- c:\program files\McAfee
2009-11-23 23:59:56 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys

==================== Find3M ====================

2009-12-13 02:15:02 37972 ----a-w- c:\windows\DIIUnin.dat
2009-12-13 02:12:38 21840 ----atw- c:\windows\system32\SIntfNT.dll
2009-12-13 02:12:38 17212 ----atw- c:\windows\system32\SIntf32.dll
2009-12-13 02:12:38 12067 ----atw- c:\windows\system32\SIntf16.dll
2009-12-03 21:14:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-03 21:13:56 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-14 00:49:00 9464 ------w- c:\windows\system32\drivers\cdralw2k.sys
2009-11-14 00:49:00 9336 ------w- c:\windows\system32\drivers\cdr4_xp.sys
2009-11-14 00:49:00 43528 ------w- c:\windows\system32\drivers\PxHelp20.sys
2009-11-14 00:49:00 129784 ------w- c:\windows\system32\pxafs.dll
2009-11-14 00:49:00 120056 ------w- c:\windows\system32\pxcpyi64.exe
2009-11-14 00:49:00 118520 ------w- c:\windows\system32\pxinsi64.exe
2009-11-14 00:47:32 90112 ----a-w- c:\windows\system32\dpl100.dll
2009-11-14 00:47:28 856064 ----a-w- c:\windows\system32\divx_xx0c.dll
2009-11-14 00:47:28 856064 ----a-w- c:\windows\system32\divx_xx07.dll
2009-11-14 00:47:28 847872 ----a-w- c:\windows\system32\divx_xx0a.dll
2009-11-14 00:47:28 843776 ----a-w- c:\windows\system32\divx_xx16.dll
2009-11-14 00:47:28 839680 ----a-w- c:\windows\system32\divx_xx11.dll
2009-11-14 00:47:28 696320 ----a-w- c:\windows\system32\DivX.dll
2009-11-04 21:54:12 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2009-11-03 01:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll

============= FINISH: 23:38:22.23 ===============

I have attached attach.txt and ark.txt

Thanks in advance!

Attached Files



BC AdBot (Login to Remove)

 


#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Location:South Carolina, USA
  • Local time:11:12 PM

Posted 03 January 2010 - 03:01 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 BuickGNX1987

BuickGNX1987
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:11:12 PM

Posted 05 January 2010 - 02:42 PM

here is the log. sorry for the delay but my computer has been very slow lately and i've just left it off most days. I will check this thread more often now that i have a response.

Logfile of random's system information tool 1.06 (written by random/random)
Run by Brian at 2010-01-05 14:35:39
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 72 GB (63%) free of 114 GB
Total RAM: 1023 MB (34% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:36:18 PM, on 1/5/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee\msc\mcshell.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Brian\My Documents\Downloads\RSIT.exe
C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe
C:\PROGRA~1\COMMON~1\McAfee\MSC\McUICnt.exe
C:\Program Files\trend micro\Brian.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.212.127.227 winsecure2009.microsoft.com
O1 - Hosts: 91.212.127.227 winsecure2009.com
O1 - Hosts: 91.212.127.227 www.winsecure2009.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ATI DeviceDetect] "C:\Program Files\ATI Multimedia\\Program Files\ATI Multimedia\main\ATIDtct.EXE"
O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files\ATI\ATICustomerCare\ATICustomerCare.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKCU\..\Run: [ATI Remote Control] "C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe"
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: Yahoo! Euchre - http://origin.games.yahoo.net/games/clients/y/et3_x.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8942.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1257295695693
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)

--
End of file - 6260 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\McDefragTask.job
C:\WINDOWS\tasks\McQcTask.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
AcroIEHlprObj Class - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2004-12-14 63136]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}]
scriptproxy - C:\Program Files\McAfee\VirusScan\scriptsn.dll [2009-11-04 62784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{CCC7A320-B3CA-4199-B1A6-9F516DD69829}

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"=C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe [2004-03-23 335872]
"ATI DeviceDetect"=C:\Program Files\ATI Multimedia\\Program Files\ATI Multimedia\main\ATIDtct.EXE []
"ATICustomerCare"=C:\Program Files\ATI\ATICustomerCare\ATICustomerCare.exe [2007-10-04 307200]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2009-09-05 417792]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-10-28 141600]
"mcagent_exe"=C:\Program Files\McAfee.com\Agent\mcagent.exe [2009-10-29 1218008]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ATI Remote Control"=C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe [2004-03-23 196608]
"ATI Launchpad"=C:\Program Files\ATI Multimedia\main\launchpd.exe [2004-03-31 106570]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"FlashPlayerUpdate"=C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe [2009-07-17 257440]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2009-09-03 548352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
C:\WINDOWS\system32\Ati2evxx.dll [2008-12-01 143360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MpfService]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"C:\Program Files\AIM\aim.exe"="C:\Program Files\AIM\aim.exe:*:Enabled:AIM"
"C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe"="C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
shell\AutoRun\command - D:\SETUP.EXE


======List of files/folders created in the last 1 months======

2010-01-05 14:35:40 ----D---- C:\Program Files\trend micro
2010-01-05 14:35:39 ----D---- C:\rsit
2009-12-26 19:33:15 ----D---- C:\Program Files\Windows Live Safety Center
2009-12-26 00:41:56 ----D---- C:\VundoFix Backups
2009-12-26 00:41:56 ----A---- C:\VundoFix.txt
2009-12-26 00:18:12 ----DC---- C:\Documents and Settings\All Users\Application Data\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2009-12-20 23:59:19 ----A---- C:\RootRepeal report 12-20-09 (23-59-19).txt
2009-12-20 23:50:37 ----A---- C:\RootRepeal report 12-20-09 (23-50-37).txt
2009-12-20 22:12:09 ----D---- C:\Documents and Settings\Brian\Application Data\McAfee
2009-12-20 00:52:28 ----D---- C:\Program Files\Panda Security
2009-12-18 19:54:28 ----D---- C:\Program Files\7-Zip
2009-12-18 18:59:33 ----D---- C:\Program Files\AC3Filter
2009-12-18 18:24:39 ----D---- C:\Documents and Settings\Brian\Application Data\DivX
2009-12-18 18:19:44 ----N---- C:\WINDOWS\system32\pxinsi64.exe
2009-12-18 18:19:44 ----N---- C:\WINDOWS\system32\pxcpyi64.exe
2009-12-18 18:19:44 ----N---- C:\WINDOWS\system32\pxcpya64.exe
2009-12-18 18:19:43 ----N---- C:\WINDOWS\system32\pxinsa64.exe
2009-12-18 18:19:43 ----N---- C:\WINDOWS\system32\pxhpinst.exe
2009-12-18 18:19:43 ----N---- C:\WINDOWS\system32\pxafs.dll
2009-12-18 18:19:42 ----N---- C:\WINDOWS\system32\vxblock.dll
2009-12-18 18:19:42 ----N---- C:\WINDOWS\system32\pxwave.dll
2009-12-18 18:19:42 ----N---- C:\WINDOWS\system32\pxsfs.dll
2009-12-18 18:19:42 ----N---- C:\WINDOWS\system32\pxmas.dll
2009-12-18 18:19:42 ----N---- C:\WINDOWS\system32\pxdrv.dll
2009-12-18 18:19:41 ----N---- C:\WINDOWS\system32\px.dll
2009-12-18 18:17:41 ----D---- C:\Program Files\Common Files\DivX Shared
2009-12-18 18:17:40 ----D---- C:\Program Files\DivX
2009-12-09 12:45:12 ----HDC---- C:\WINDOWS\$NtUninstallKB973904$
2009-12-09 12:44:56 ----HDC---- C:\WINDOWS\$NtUninstallKB955759$
2009-12-09 12:44:44 ----HDC---- C:\WINDOWS\$NtUninstallKB974392$
2009-12-09 12:44:32 ----HDC---- C:\WINDOWS\$NtUninstallKB974318$
2009-12-09 12:44:20 ----HDC---- C:\WINDOWS\$NtUninstallKB971737$
2009-12-09 12:44:08 ----HDC---- C:\WINDOWS\$NtUninstallKB970430$

======List of files/folders modified in the last 1 months======

2010-01-05 14:36:20 ----D---- C:\WINDOWS\Temp
2010-01-05 14:35:54 ----D---- C:\WINDOWS\Prefetch
2010-01-05 14:35:40 ----RD---- C:\Program Files
2010-01-05 14:28:30 ----D---- C:\Program Files\Mozilla Firefox
2010-01-05 14:24:32 ----D---- C:\WINDOWS\system32\CatRoot2
2010-01-01 17:37:07 ----A---- C:\WINDOWS\ntbtlog.txt
2010-01-01 03:24:26 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-12-29 16:54:21 ----D---- C:\WINDOWS\system32
2009-12-29 16:01:39 ----D---- C:\WINDOWS
2009-12-27 03:27:27 ----D---- C:\WINDOWS\Minidump
2009-12-27 03:27:07 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-12-26 20:08:45 ----D---- C:\WINDOWS\system32\drivers
2009-12-26 19:45:16 ----HD---- C:\WINDOWS\inf
2009-12-26 19:33:16 ----SD---- C:\WINDOWS\Downloaded Program Files
2009-12-26 00:55:53 ----SHD---- C:\RECYCLER
2009-12-25 10:11:28 ----HDC---- C:\WINDOWS\$NtUninstallKB952069_WM9$
2009-12-24 20:41:17 ----D---- C:\Documents and Settings
2009-12-21 01:05:59 ----SHD---- C:\WINDOWS\Installer
2009-12-20 22:11:40 ----D---- C:\Documents and Settings\All Users\Application Data\McAfee
2009-12-20 22:11:39 ----D---- C:\Program Files\McAfee
2009-12-20 00:49:45 ----A---- C:\WINDOWS\win.ini
2009-12-19 20:27:52 ----D---- C:\Documents and Settings\All Users\Application Data\ATI MMC
2009-12-18 18:17:41 ----D---- C:\Program Files\Common Files
2009-12-12 21:15:39 ----D---- C:\Program Files\Diablo II
2009-12-12 21:12:38 ----AT---- C:\WINDOWS\system32\SIntfNT.dll
2009-12-12 21:12:38 ----AT---- C:\WINDOWS\system32\SIntf32.dll
2009-12-12 21:12:38 ----AT---- C:\WINDOWS\system32\SIntf16.dll
2009-12-09 13:06:18 ----D---- C:\Program Files\Youre bleeped
2009-12-09 12:54:27 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-12-09 12:51:11 ----D---- C:\WINDOWS\AppPatch
2009-12-09 12:51:11 ----D---- C:\Program Files\Internet Explorer
2009-12-09 12:45:09 ----HD---- C:\WINDOWS\$hf_mig$
2009-12-09 12:45:05 ----A---- C:\WINDOWS\imsins.BAK
2009-12-08 16:36:33 ----D---- C:\WINDOWS\Help

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AmdK7;AMD K7 Processor Driver; C:\WINDOWS\System32\DRIVERS\amdk7.sys [2008-04-13 37760]
R1 mfehidk;McAfee Inc. mfehidk; C:\WINDOWS\system32\drivers\mfehidk.sys [2009-11-04 214664]
R1 MPFP;MPFP; C:\WINDOWS\System32\Drivers\Mpfp.sys [2009-07-16 120136]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS []
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys []
R3 allegro;ESS Allegro Audio Driver (WDM); C:\WINDOWS\system32\drivers\es198x.sys [2001-08-17 174464]
R3 ATI Remote Wonder II;ATI Remote Wonder II; C:\WINDOWS\system32\drivers\ATIRWVD.SYS [2004-01-23 258044]
R3 ati2mtag;ati2mtag; C:\WINDOWS\System32\DRIVERS\ati2mtag.sys [2008-12-01 3452928]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys [2009-05-18 26600]
R3 mfeavfk;McAfee Inc. mfeavfk; C:\WINDOWS\system32\drivers\mfeavfk.sys [2009-11-04 79816]
R3 mfebopk;McAfee Inc. mfebopk; C:\WINDOWS\system32\drivers\mfebopk.sys [2009-11-04 35272]
R3 mfesmfk;McAfee Inc. mfesmfk; C:\WINDOWS\system32\drivers\mfesmfk.sys [2009-11-04 40552]
R3 ms_mpu401;Microsoft MPU-401 MIDI UART Driver; C:\WINDOWS\system32\drivers\msmpu401.sys [2001-08-17 2944]
R3 SISNIC;SiS PCI Fast Ethernet Adapter Driver; C:\WINDOWS\System32\DRIVERS\sisnic.sys [2004-08-04 32768]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbohci.sys [2008-04-13 17152]
S3 mferkdk;McAfee Inc. mferkdk; C:\WINDOWS\system32\drivers\mferkdk.sys [2009-11-04 34248]
S3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS []
S3 USBAAPL;Apple Mobile USB Driver; C:\WINDOWS\System32\Drivers\usbaapl.sys [2009-08-28 40448]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\System32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-08-28 144672]
R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\System32\Ati2evxx.exe [2008-12-01 598016]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
R2 mcmscsvc;McAfee Services; C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe [2009-10-29 865832]
R2 McNASvc;McAfee Network Agent; c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe [2009-07-07 2482848]
R2 McProxy;McAfee Proxy Service; c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe [2009-07-08 359952]
R2 McShield;McAfee Real-time Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe [2009-11-04 144704]
R2 MpfService;McAfee Personal Firewall Service; C:\Program Files\McAfee\MPF\MPFSrv.exe [2009-10-27 895696]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-10-28 545568]
R3 McODS;McAfee Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe [2009-10-28 365072]
R3 McSysmon;McAfee SystemGuards; C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe [2009-11-04 606736]
S2 ATI Smart;ATI Smart; C:\WINDOWS\system32\ati2sgag.exe [2008-12-01 593920]
S3 x10nets;X10 Device Network Service; C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe []

-----------------EOF-----------------

#4 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Location:South Carolina, USA
  • Local time:11:12 PM

Posted 13 January 2010 - 10:39 AM

NOTE: If for some reason you are unable to complete a step(s), skip that step and continue with the rest of the steps. Please describe your problem with the step in your next reply.

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 2

Ensure that you have the latest version of Adobe® Reader®. Adobe Reader and Acrobat 8 and earlier versions of Adobe Reader and Acrobat are plagued by Remote Code Execution Vulnerabilities. If you do not have the latest version, you may want to download the latest version, Adobe® Reader® 9.

Step 3

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder. It also cleans out the %systemroot%\temp folder and checks for .tmp files in the %systemdrive% root folder, %systemroot%, and the system32 folder (both 32bit and 64bit on 64bit OSs). It shows the amount removed for each location found (in bytes) and the total removed (in MB). Before running, it will stop Explorer and all other running apps. When finished, if a reboot is required the user must reboot to finish clearing any in-use temp files.

TFC only cleans temp folders. TFC will not clean URL history, prefetch, or cookies. Depending on how often someone cleans their temp folders, their system hardware, and how many accounts are present, it can take anywhere from a few seconds to a minute or more. TFC will completely clear all temp files where other temp file cleaners may fail. TFC requires a reboot immediately after running. Be sure to save any unsaved work before running TFC.
  • Please download TFC by OldTimer to your desktop.
  • Open the file and close any other windows.
  • It will close all programs itself when run; make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job.
  • After it is finished, it should reboot your machine, if not, do this yourself to ensure a complete clean.
Step 4

In normal mode, run an online antivirus check from at least two and preferably three of the following sites
BitDefender
Computer Associates Online Virus Scan
Panda's ActiveScan
Trend Micro Housecall
Windows Live Safety Center Free Online Scan
This scanner from Trend does not require an Active X to run.
  • Detects and removes malware ( viruses, worms, trojans, etc. )
  • Detects and removes grayware and spyware
  • Restores damage caused by malware to your system.
  • Notifies about vulnerabilities in installed programs and connected network services.
  • Multi-platform support for: Windows, Linux, Solaris.
  • Easy-to-use with the Microsoft Internet Explorer and Mozilla Firefox.
When you have completed the scans, if you get a report of files that can’t be cleaned / deleted, make a note of the file location of anything that cannot be deleted so you can delete it yourself. Please post that list in your next reply.

Step 5

Please download Spybot-S&D©® and install Spybot-S&D©® .
  • Be sure to UNCHECK TeaTimer when presented with the option to install. You can enable it after you are clean.
  • Run Spybot-S&D©® , go to the Menu Bar at the top choose Mode and make certain that "Default mode" has a check mark beside it.
  • Click the button "Search for Updates".
  • If any updates are found, install them by placing a check mark next to each one and clicking "Download Updates".
  • If you encounter any error messages while downloading the updates, manually download them from here.
  • Click on "Immunize". When it detects what has or has not been blocked, block all remaining items by clicking the green plus sign next to immunize at the top.
  • Click the button "Check for Problems".
  • When Spybot-S&D©® is complete, it will be showing RED entries, bold BLACK entries and GREEN entries in the window.
  • Make certain there is a check mark beside all of the RED entries ONLY.
  • Choose "Fix Selected Problems" and allow Spybot-S&D©® to fix the RED entries.
  • REBOOT to complete the scan and clear memory.
Note: After Windows loads, Spybot-S&D©® may run again to clean some files that it could not clean during the prior session. Follow the same procedure.

Step 6
  • Please download Ad-Aware Free Anti-Malware to your desktop. The Ad-Aware Free Anti-Malware installation file will be Ad-AwareInstallation.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware Free Anti-Malware will be installed.
  • When the Ad-Aware Free Anti-Malware Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware Free Anti-Malware .
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware Free Anti-Malware found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware Free Anti-Malware scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware Free Anti-Malware.
Step 7

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 8

Malwarebytes' Anti-Malware is FREEWARE, however you may upgrade to the PRO version which contains realtime protection, scheduled scanning and updating.
  • Please download Malwarebytes Anti-Malware (MBAM). Alternate download link
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing scan. If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from the Malware Bytes Web site. Scroll down the page until you see Latest Database; click Download from GT500.org
  • Double-click on mbam-rules.exe to install.
  • On the Scanner tab, make sure the Perform Quick Scan option is selected.
  • Click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and Scan in progress will show at the top. It may take some time to complete; please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully.
  • At the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Step 9

We need to disconnect your computer from the Internet. By doing this, it prevents any further Internet activity until the removal of malware is complete. You need to make it impossible for viruses, trojan horses, worms and spyware to call for backup once you start to dismantle them. They will continue to infect your computer with new variants while you are connected to the Internet. We also need to prevent hackers from controlling your system and they will try to prevent you from removing the pests they installed on your computer.

Close ALL browser windows (including this one). Exit all processes and items in your System tray.

According to how your computer connects to the Internet, please disconnect your computer from the Internet. Possible means of disconnecting your computer from the Internet include:
  • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
  • Turn your modem off.
  • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Some laptops have a switch that will disconnect the laptop from the Internet.
Step 10

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.
Please disable the following program(s):

SUPERAntiSpyware

We need to disable SUPERAntiSpyware as it may interfere with the fixes that we need to make.
  • Right click on the icon in your System Tray.
  • Click Exit
  • Make sure that the program, SUPERAntiSpyware itself, is also closed/not running.
Step 11

Now we will address the HijackThis fixes.
  • If you have not already done so, please download Trend Micro - HijackThis.
  • Double click HJTInstall.exe to begin installation.
  • Accept the installation location, which by default is C:\Program Files\Trend Micro\HijackThis or click the Browse... button if you want to save it in another location.
  • Click Install.
  • A shortcut will be created on your Desktop and HijackThis will run automatically.
  • Click the button labeled Do a system scan only.
  • Click the Scan button in the lower left hand corner of the interface and HijackThis will quickly scan your system.
  • Click in the boxes to the left of the following entries to place check marks (make sure not to miss any):

    O1 - Hosts: 91.212.127.227 winsecure2009.microsoft.com
    O1 - Hosts: 91.212.127.227 winsecure2009.com
    O1 - Hosts: 91.212.127.227 www.winsecure2009.com
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

  • Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.
Step 12

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow Computer/browser? Check Here First; It May Not Be Malware
What to do if your Computer is running slowly
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 13

Please download and scan with Dr.Web CureIt. Follow the instructions here for performing a scan in "Safe Mode" .
-- Post the log in your next reply.

Perform an anti-rootkit (ARK) scan with one of the following:Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug your Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.
Note: Not all hidden components detected by ARKs are malicious. It is normal for a Firewall, some Anti-virus and Anti-malware software (ProcessGuard, Prevx1, AVG AS), sandboxes, virtual machines and Host based Intrusion Prevention Systems (HIPS) to hook into the OS kernal/SSDT in order to protect your system. You should not be alarmed if you see any hidden entries created by these software programs after performing a scan.

Step 14

Check to see if you have insecure applications with
Secunia Software Inspector. Secunia Software Inspector:
  • Detects insecure versions of common/popular programs installed on your computer.
  • Verifies that all Microsoft patches are applied.
  • Assists you in updating, patching, and protecting your computer.
  • Activates additional security features in Sun Java.
  • Runs through your browser. No installation or download is required.
Step 15

Please run HijackThis in Normal Mode and post a new HijackThis log so I can make sure that all the malware was deleted according to plan.

Please post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • the log from MalwareBytes
  • a new HijackThis log
Please advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#5 BuickGNX1987

BuickGNX1987
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:11:12 PM

Posted 18 January 2010 - 07:17 PM

I have reached step 13 and am replying so this thread doesn't get closed. I am having some problems with a couple of the steps. First, I was unable to run ad-aware. When I installed it, it had me restart the computer. Upon restart, Ad-Aware tries to load but instead the computer shows that all-blue error screen. I had to start in safe mode and remove the program. Also, Dr. Web CureIt is not working properly. When I try to scan with it, the computer restarts. I thought this was a part of the scan but when the computer restarts, nothing happens. I have removed the items listed in step 11 using HiJackThis, but there is still something wrong. To make problems worse, I just got an email from my ISP stating that they have modified my modem to not run on port 25 due to them detecting "virus activity." Here are the logs from HijackThis (after removing items listed in step 11) and Malwarebytes:
-------------------------------------------------------------------------------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:11:07 PM, on 1/18/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\rundll32.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\System32\msiexec.exe
C:\Documents and Settings\Brian\My Documents\Downloads\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ATI DeviceDetect] "C:\Program Files\ATI Multimedia\\Program Files\ATI Multimedia\main\ATIDtct.EXE"
O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files\ATI\ATICustomerCare\ATICustomerCare.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ATI Remote Control] "C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe"
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: Yahoo! Euchre - http://origin.games.yahoo.net/games/clients/y/et3_x.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8942.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1257295695693
O16 - DPF: {E6BB2089-163F-466B-812A-748096614DFD} (CAScanner Control) - http://cainternetsecurity.net/scanner/cascanner.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)

--
End of file - 6208 bytes
-------------------------------------------------------------------------------------------------------------------------------------------

Malwarebytes' Anti-Malware 1.44
Database version: 3580
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/16/2010 7:10:04 PM
mbam-log-2010-01-16 (19-10-04).txt

Scan type: Quick Scan
Objects scanned: 118896
Time elapsed: 13 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Location:South Carolina, USA
  • Local time:11:12 PM

Posted 30 January 2010 - 10:06 AM

I apologize for the delay in responding. I am taking chemo and recently found out that I have blood clots in my left leg. I am feeling better now and will work on your log.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#7 BuickGNX1987

BuickGNX1987
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:11:12 PM

Posted 04 February 2010 - 05:13 PM

No worries, this thing is actually somewhat useable now from the help you've already given. That's pretty cool that you're still helping people with a health problem like that though. I appreciate the help. :(

#8 m0le

m0le

    Can U Dig It?


  • Malware Response Instructor
  • 33,440 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:05:12 AM

Posted 11 February 2010 - 05:18 PM

Hi BuickGNX1987,

suebaby41 is unable to continue with your log so has handed it off to me.

As this topic has been idle for a while can you post back that you are still there and we will continue.

Thanks :(
[If I have helped you fix your PC then please donate. Thanks
jetian6yw.jpg
m0le is a proud member of UNITE

#9 BuickGNX1987

BuickGNX1987
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:11:12 PM

Posted 13 February 2010 - 03:37 PM

Yes, I am still here.

#10 m0le

m0le

    Can U Dig It?


  • Malware Response Instructor
  • 33,440 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:05:12 AM

Posted 13 February 2010 - 06:20 PM

Sue seems to have dealt with the hijacker and cleaned up the visible log.

Please run Gmer so I can see what it says about rootkits.

Also, let me know if there are any symptoms still persisting.

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

Thanks :(
[If I have helped you fix your PC then please donate. Thanks
jetian6yw.jpg
m0le is a proud member of UNITE

#11 m0le

m0le

    Can U Dig It?


  • Malware Response Instructor
  • 33,440 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:05:12 AM

Posted 16 February 2010 - 09:03 PM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


m0le
[If I have helped you fix your PC then please donate. Thanks
jetian6yw.jpg
m0le is a proud member of UNITE

#12 m0le

m0le

    Can U Dig It?


  • Malware Response Instructor
  • 33,440 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:05:12 AM

Posted 18 February 2010 - 10:31 AM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
[If I have helped you fix your PC then please donate. Thanks
jetian6yw.jpg
m0le is a proud member of UNITE




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users