I've read the tutorials on here (this one), but this malware ( or virus?) seems pretty defensive.
Once it is downloaded, double-click on the rkill.com in order to automatically attempt to stop any processes associated with Security Tool and other Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by Security Tool when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate Security Tool . So, please try running Rkill until malware is no longer running. You will then be able to proceed with the rest of the guide.
Do not reboot your computer after running rkill as the malware programs will start again.
So I downloaded rkill.exe, acutally, twice... it ran, the black box came up as described and stayed blankly black. It closed by itself as described in the tutorial.
I ran the .exe multiple times but it Security Tool stayed in place. Notttt budging.
I tried ran MBAM but that wouldn't run. Doubleclicked from its folder and from the start window; no window comes up.
I downloaded MBAM again &renamed it but nope, still won't run.
Task manager won't work either as well as MSPaint or WordPad, but IE works perfectly;
it seems like Security Tool affects each victim differently?
also the desktop is blank and no icons can be dropped on it, however after startup before the malware loads up I can see my mother's icons.
I'm not sure if she can use her computer, she uses some programs on it for a travel agency that reqs. internet. But internet works fine...
Also she doesn't want to reinstall her computer and we don't have the orig. CD.
any advice or help is greatlygreatly appriciated... though it seems like we are doomed. ;-;