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The application failed to initialize properly (0x0000142)


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#1 kyshi

kyshi

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Posted 09 December 2009 - 08:26 AM

Hi.

I am experiencing several errors on my work PC when trying to run applications like MS Excel, Internet explorer, MS Outlook...i think all the applications in my PC failed to start.
These are the several windows error messages which appears while trying to run programs:


C:\Windows\WinSxs\....\comctl32.dll is not a valid Windows image. Please check this against your instalation diskette.

Not enough quota is available to process this command.

Insufficient system resources exist too complete the reguested service.

Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item.

The paging file is too small for this operation to complete.

The application failed to initialize properly (0x0000142). Click Ok to terminate the application.


I have this problem few weeks, as this my PC in work, it is protected against viruses with up to date Symantec Endpoint Protection. I have done several full scans, but no infection was found by the antivirus. Then I reimaged my system, after that my Pc was running Ok, but just 3-4 days. And then this occuring again. To not to forget to mention, sometimes IE, outlook etc. launch without problem, mostly just right after restart, or just random I dont know. But it is really confusing as I can't work on my PC most of the time.
Could you please help with this?

Here is my log:


DDS (Ver_09-12-01.01) - NTFSx86
Run by sikuda at 13:38:41.72 on Wed 12/09/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.5.0_15
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1015.349 [GMT 1:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\PROGRA~1\HPAVAD~1\avChgSvc.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Hewlett-Packard\PC COE 3\OV CMS\radexecd.exe
C:\Program Files\Hewlett-Packard\PC COE 3\OV CMS\radsched.exe
C:\Program Files\Hewlett-Packard\PC COE 3\OV CMS\Radstgms.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\PC COE\COEMsgDisplay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Office Communicator\communicator.exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Hewlett-Packard\PC COE\IDA.EXE
C:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Hewlett-Packard\GetITIcon\GetITShell.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ActivIdentity\ActivClient\acsagent.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\sikuda\Desktop\Tools\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://athp.hp.com/
uWindow Title = Microsoft Internet Explorer provided by Hewlett-Packard
uSearch Bar = hxxp://search.portal.hp.com/search/
mDefault_Page_URL = hxxp://athp.hp.com
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_15\bin\ssv.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [COEMsgDisplay] c:\program files\hewlett-packard\pc coe\COEMsgDisplay.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_15\bin\jusched.exe"
mRun: [Communicator] "c:\program files\microsoft office communicator\communicator.exe" /fromrunkey
mRun: [<NO NAME>]
mRun: [accrdsub] "c:\program files\actividentity\activclient\accrdsub.exe"
mRun: [IDA] c:\program files\hewlett-packard\pc coe\IDA.EXE
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [GetITIcon] c:\program files\hewlett-packard\getiticon\GetITShell.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\activc~1.lnk - c:\program files\actividentity\activclient\acsagent.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
mPolicies-explorer: NoMSAppLogo5ChannelNotify = 1 (0x1)
mPolicies-system: DisableNT4Policy = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {c95fe080-8f5d-11d2-a20b-00aa003c157a}
IE: {E270AB82-96D5-45DB-ABE3-0BC038B92334} - c:\program files\hewlett-packard\ietoolbar\HP IE Fix.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0015-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_15\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: compaq.com\ie.config.asia
Trusted Zone: compaq.com\ie.config.eur
Trusted Zone: compaq.com\ie.config.im.hou
Trusted Zone: compaq.com\ie.config.jp
Trusted Zone: dec.com\ie.config.ecom
Trusted Zone: tandem.com\ie.config
Trusted Zone: compaq.com\ie.config.asia
Trusted Zone: compaq.com\ie.config.eur
Trusted Zone: compaq.com\ie.config.im.hou
Trusted Zone: compaq.com\ie.config.jp
Trusted Zone: dec.com\ie.config.ecom
Trusted Zone: tandem.com\ie.config
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1169809900876
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_15-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_15-windows-i586.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://grevpn.omc.hp.com/dana-cached/setup/JuniperSetupSP1.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL
Notify: ackpbsc - c:\windows\system32\ackpbsc.dll
Notify: acunlock - c:\program files\actividentity\activclient\acunlock.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

============= SERVICES / DRIVERS ===============

R1 NEOFLTR_630_14357;Juniper Networks TDI Filter Driver (NEOFLTR_630_14357);c:\windows\system32\drivers\NEOFLTR_630_14357.sys [2009-6-19 64480]
R2 accoca;ActivClient Middleware Service;c:\program files\actividentity\activclient\accoca.exe [2008-5-13 198184]
R2 AvChgSvc;HP-AV Change Monitor Service;c:\progra~1\hpavad~1\avChgSvc.exe [2008-11-25 238080]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-7-8 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-7-8 108392]
R2 radexecd;HP OVCM Notify Daemon;c:\program files\hewlett-packard\pc coe 3\ov cms\radexecd.exe [2007-2-20 270510]
R2 radsched;HP OVCM Scheduler Daemon;c:\program files\hewlett-packard\pc coe 3\ov cms\radsched.exe [2007-3-22 172205]
R2 Radstgms;HP OVCM MSI Redirector;c:\program files\hewlett-packard\pc coe 3\ov cms\Radstgms.exe [2007-3-20 315570]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2008-7-8 2240944]
R3 akbus;ActivCard Virtual Reader Enumerator;c:\windows\system32\drivers\akbus.sys [2007-4-6 13619]
R3 akpcsc;ActivCard Virtual PC/SC Device Driver;c:\windows\system32\drivers\akpcsc.sys [2008-11-25 9493]
R3 aksbus;ActivIdentity Virtual Reader Enumerator;c:\windows\system32\drivers\aksbus.sys [2007-4-6 13647]
R3 AKSIM;ActivKey Sim;c:\windows\system32\drivers\aksim.sys [2008-11-25 27008]
R3 akspcsc;ActivIdentity Virtual PC/SC Device Driver;c:\windows\system32\drivers\akspcsc.sys [2008-11-25 10161]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-11-30 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091207.040\NAVENG.SYS [2009-12-8 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091207.040\NAVEX15.SYS [2009-12-8 1323568]
R3 RadiaMsi;RadiaMsi;c:\windows\system32\drivers\radiamsi.sys [2007-8-3 23424]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-7-8 23888]

=============== Created Last 30 ================

2009-12-08 14:09:39 0 d-----w- c:\docume~1\sikuda\applic~1\Registry Mechanic
2009-12-07 14:33:46 2185984 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2009-12-07 14:33:46 2142720 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-12-07 14:33:46 2020864 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2009-12-07 14:33:45 2062976 -c----w- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-12-02 15:16:45 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-12-02 15:16:45 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-12-02 11:33:10 0 d-s---w- c:\documents and settings\sikuda\UserData
2009-12-02 08:09:10 36 ----a-w- c:\windows\webica.ini
2009-12-01 08:17:22 18 ----a-w- C:\pending.un
2009-12-01 08:17:22 0 d-----w- c:\program files\Juniper Networks
2009-11-30 23:03:19 674 ----a-w- c:\windows\details.xml
2009-11-30 15:46:19 0 d-----w- c:\docume~1\sikuda\applic~1\ICAClient
2009-11-30 15:46:13 0 d-----w- c:\program files\Citrix
2009-11-30 15:45:22 0 d-----w- c:\documents and settings\sikuda\WINDOWS
2009-11-30 15:39:57 0 ----a-w- c:\windows\HPMProp.INI
2009-11-30 15:38:43 290816 ----a-w- c:\windows\system32\hpmml081.dll
2009-11-30 15:38:43 274432 ----a-w- c:\windows\system32\hpmpm081.dll
2009-11-30 15:38:43 233472 ----a-w- c:\windows\system32\hpmtp081.dll
2009-11-30 15:38:43 208896 ----a-w- c:\windows\system32\hpmpw081.dll
2009-11-30 15:38:43 188416 ----a-w- c:\windows\system32\hpmja081.dll
2009-11-30 15:38:41 149504 ----a-w- c:\windows\system32\hpcpn081.dll
2009-11-30 15:38:40 59928 ----a-w- c:\windows\system32\fxcompchannel.dll
2009-11-30 15:38:40 49252 ----a-w- c:\windows\system32\HPMNQUE.DLL
2009-11-30 15:38:40 49250 ----a-w- c:\windows\system32\HPMNNDPS.DLL
2009-11-30 15:03:20 0 d-----w- c:\docume~1\sikuda\applic~1\Windows Search
2009-11-30 14:58:36 0 d-----w- c:\docume~1\sikuda\applic~1\Windows Desktop Search
2009-11-30 14:57:26 0 d-----w- c:\program files\Windows Desktop Search
2009-11-30 14:51:33 3247 ----a-w- c:\windows\system32\wbem\Outlook_01ca71cc9b8f3bc6.mof
2009-11-30 14:42:22 0 d-----w- c:\docume~1\alluse~1\applic~1\Juniper Networks
2009-11-30 14:42:19 0 d-----w- c:\docume~1\sikuda\applic~1\Juniper Networks
2009-11-30 14:41:57 32592 ----a-w- c:\windows\system32\msonpmon.dll
2009-11-30 14:34:50 0 d-----w- c:\program files\Microsoft Visual Studio 8
2009-11-30 14:34:24 26496 -c--a-w- c:\windows\system32\dllcache\usbstor.sys
2009-11-30 14:19:22 10227 ----a-w- C:\DOCUME
2009-11-30 14:19:18 155648 ----a-w- c:\windows\system32\igfxres.dll
2009-11-30 14:19:18 0 d-----w- c:\windows\system32\Lang
2009-11-30 14:18:42 0 d-----w- c:\documents and settings\sikuda\tracing
2009-11-30 14:18:35 0 d-----w- c:\windows\HPLogin
2009-11-30 14:17:56 2814 --sha-r- c:\documents and settings\sikuda\ntuser.pol
2009-11-30 14:12:35 1509 ----a-w- c:\windows\surveytime.vbs
2009-11-30 14:12:24 0 d-sh--r- C:\cmdcons
2009-11-30 14:11:58 204800 ----a-w- c:\windows\system32\IVIresizeW7.dll
2009-11-30 14:11:58 20480 ----a-w- c:\windows\system32\IVIresize.dll
2009-11-30 14:11:58 200704 ----a-w- c:\windows\system32\IVIresizeA6.dll
2009-11-30 14:11:58 192512 ----a-w- c:\windows\system32\IVIresizeP6.dll
2009-11-30 14:11:58 192512 ----a-w- c:\windows\system32\IVIresizeM6.dll
2009-11-30 14:11:58 188416 ----a-w- c:\windows\system32\IVIresizePX.dll
2009-11-30 14:11:54 0 d-----w- c:\program files\InterVideo
2009-11-30 14:07:58 4096 ----a-w- c:\windows\system32\ksuser.dll
2009-11-30 14:07:58 0 d-----w- c:\windows\system32\RTCOM
2009-11-30 14:07:57 60288 ----a-w- c:\windows\system32\drivers\drmk.sys
2009-11-30 14:07:57 130048 ----a-w- c:\windows\system32\ksproxy.ax
2009-11-30 14:07:26 364544 ----a-w- c:\windows\system32\igxpun.exe
2009-11-30 14:07:26 121232 ----a-w- c:\windows\system32\IScrNBR.bmp
2009-11-30 14:07:26 121232 ----a-w- c:\windows\system32\IScrNB.bmp
2009-11-30 14:07:26 0 d-----w- c:\windows\system32\x64

==================== Find3M ====================

2009-09-25 05:56:36 662016 ----a-w- c:\windows\system32\wininet.dll
2009-09-25 05:56:32 81920 ----a-w- c:\windows\system32\ieencode.dll

============= FINISH: 13:39:11.17 ===============

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#2 Shannon2012

Shannon2012

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Posted 21 December 2009 - 09:35 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Shannon

#3 SpySentinel

SpySentinel

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Posted 28 December 2009 - 08:08 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please PM Me or another staff member.

Everyone else please start a new topic.
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