Firefox keeps freezing/"Not Responding"
Posted 13 October 2009 - 02:47 AM
If I ctrl alt delete and end the firefox process, I can go back to using my computer... I can even successfully reopen firefox... but the moment I try to view a video again, I get this problem.
My Windows Media Player works just fine, and I'm able to play games offline.
I ran a Malwarebytes Anti-Malware scan, and it came up clean.
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Posted 13 October 2009 - 05:38 AM
Posted 13 October 2009 - 05:52 AM
Clear your cache. Tools --> Options --> Advanced --> Network, Clear Now button.
If you are still having problems delete any cookies that have to do with the site. Tools --> Options --> Privacy, Show Cookies button.
If that doesn't do it, run these steps:
Go to Help, About to see your FF version and check for updates. 3.5.3 is the latest.
Go here to check/upgrade your Flash version:
See if FF behaves with no add-ons loaded:
Start, Programs, Mozilla Firefox, Mozilla Firefox (Safe Mode)
If still no luck, tell us about your system:
Click Start, Run and in the box enter:
Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste
There will be some personal information (like System Name and User Name), and whatever appears to
be private information to you, just delete from the pasted information.
Posted 13 October 2009 - 01:39 PM
Just as before, I could see a few seconds of video, then the image freezes but the sound continues, and eventually stops.
Here's my system info:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Inspiron 700m
System Type X86-based PC
Processor x86 Family 6 Model 13 Stepping 6 GenuineIntel ~1794 Mhz
BIOS Version/Date Phoenix Technologies LTD A06, 10/26/2005
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
Time Zone Eastern Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 132.75 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.13 GB
Page File C:\pagefile.sys
Posted 13 October 2009 - 06:21 PM
Posted 13 October 2009 - 06:35 PM
Though here's something I didn't see before... because IE asked me to download a flash player (though I had done that already with firefox) and the Adobe Download Manager gave me this error:
The process terminated unexpectedly.
Posted 14 October 2009 - 10:01 AM
IE and Firefox use seperate versions of Flash.
I still can't figure out why I can get at least 10 seconds out of it before it goes screwy... and often the sound will continue for a short while, before either stopping entirely or becoming entirely choppy. Meanwhile, I can't hit the stop button or close the tab.. I have to ctrl alt delete in order to exit firefox.
Is there a way to fix this?
Posted 14 October 2009 - 10:28 AM
Posted 14 October 2009 - 11:48 AM
It could be your security or firewall settings. That's going to take some trial and error to figure out. It's never an easy fix.
Speaking of trial and error...
I was trying out IE again, and I am able to use it to watch videos.
The problem is a firefox problem. I wish I knew what other information I should give that would help resolve this problem, because I don't want to stop using firefox.
Posted 14 October 2009 - 05:49 PM
Again... videos play for only a few seconds before the page "hangs". I looked through the firefox website and I'm not able to figure out how to solve my problem.
Here's the list:
ActiveTouch General Plugin Container 18.104.22.168
Adobe Acrobat 22.214.171.124
AOL Media Playback Plugin 126.96.36.199
DivX Player Netscape Plugin 188.8.131.52
DivX Web Player 184.108.40.206
DivX Content Upload Plugin 220.127.116.11
DNA Plug-in 18.104.22.168
getPlusPlus for Adobe 16248 22.214.171.124 (disabled)
Java Platform SE 6 U10 126.96.36.199
Java Platform SE 6 U10 188.8.131.52
Microsoft DRM 184.108.40.20650 (DRM Netscape Network Object)
Microsoft DRM 220.127.116.1150 (DRM Store Netscape Plugin)
Mozilla Default Plug-in 18.104.22.168
QuickTime Plug-in 7.5.5 22.214.171.124
RealJukebox NS Plugin 126.96.36.199
RealNetworks Rhapsody Player Engine 188.8.131.520
RealPlayer Version Plugin 184.108.40.206
RealPlayer G2 LiveConnect-Enabled Plug-In (32-bit) 220.127.116.11
Shockwave Flash 10.0.32.18
Shockwave for Director 18.104.22.1689
Windows Media Player Plug-in Dynamic Link Library 22.214.171.1249
Posted 14 October 2009 - 06:31 PM
Posted 14 October 2009 - 07:04 PM
I don't think anyone can really tell you which one is corrupted. You have to tinker around with them. The one thing I can suggest is maybe uninstall and reinstall the Flash plugin for Firefox. If that doesn't work, go through the other plugins systematically.
My next question is: is that the answer? A corrupt plugin?
Posted 15 October 2009 - 05:23 AM
Posted 15 October 2009 - 08:27 PM
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