My computer freezes and slows, stops completely when I run a virus or malware scan. I have Norton 2009, tried to run spybot and malwarebytes. System restore doesn't work, nor does going to safe mode.
Scan stops at c:\WINDOWS\system32\duser.dll and computer freezes completely.
Computer shuts down with this error message
A process or thread crucial to system operation has unexpectedly exited or been terminated.
***STOP: 0x000000F4 (0x00000003, 0x89365558,0x805D297C
Beginning dump of physical memory
Physical memory dump complete
Can only turn it off manually. I downloaded Hijack This to get a log...will post if requested. I'm using XP, a Dell Inspiron
Edited by monica2626, 05 October 2009 - 12:33 AM.