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Excessive Disk Activity and Slowness


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7 replies to this topic

#1 MACKEM20

MACKEM20

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Posted 04 October 2009 - 01:45 AM

Hi ,

I'd be grateful of any help thay anyone can offer - I'm running XP

Problem : my pc takes around 15-20 after booting for the disk to stop being accessed, during this time it is almost impossible to run any applications. Once this issue resolves itself then starting up either ie explorer or outlook express is accompanied by another 5/10 minutes of constant disk activity

So far I've checked disk for errors using chkdsk , defragged both drives using disk keeper , runa full virus check using NOD32 and a malware scan using ant-malware. I've also reduced the no of apps that load on startup using msconfig but am still getting the problem

Does anyone have any thoughts on what else I can try or where the problem might lie - I am concerned that I may have some form of malware or virus that isn't being picked up or could it simply be that my hard drive is failing
Cheers
Fred

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#2 garmanma

garmanma

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Posted 04 October 2009 - 03:47 PM

or could it simply be that my hard drive is failing

Go to the support site for the manufacturer of your hard drive and in their drivers and download section, download their diagnostic utility and run it


Please download SINO by Artellos from here
  • Save SINO to a place you can remember and run SINO.exe.
  • Then please check the following checkboxes:
    [CODEX]System Info
    Services
    Boot Check
    Tasklist
    Startup Items
    Ipconfig
    Ping
    Netstat
    Hosts file
    Shares
    Routing Table[/CODEX]
  • Once checked, hit the Run Scan! button and wait for the program to finish the scan.
  • A notepad file will pop up, Please copy and paste the content of the notepad into your next reply.
Note: If you try to interact with the program once it's started scanning it might appear to hang. The scan however will continue.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 MACKEM20

MACKEM20
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  • Local time:05:17 PM

Posted 05 October 2009 - 12:59 AM

Hi Mark

Thanks for your help - as requested results from Sino

Cheers
Dave


System Investigator by Olrik
Log Created On: 0655_05-10-2009
SINO Version: 2.4.9.9

Total RAM: 511 MB | Free RAM: 161 MB | Pagefile Size: 1247 MB
A: | None | 3 1/2 Inch Floppy Drive
C: | 49618 MB out of 78159 MB Free | Local Fixed Disk
D: | None | CD-ROM Disc
E: | None | CD-ROM Disc
F: | 105955 MB out of 190779 MB Free | Local Fixed Disk
G: | None | CD-ROM Disc
H: | None | CD-ROM Disc

<<<< System Information >>>>

Computer Name: KNIGHDON-PC
Username: David
Language Setting: ENG
Windows Directory: C:\WINDOWS
Windows Version: Windows XP Service Pack 3

<<<< Tasklist >>>>

[System Idle Process] - Process ID: 0
[System] - Process ID: 4
[C:\WINDOWS\System32\smss.exe] - Process ID: 680
[csrss.exe] - Process ID: 744
[C:\WINDOWS\system32\winlogon.exe] - Process ID: 772
[C:\WINDOWS\system32\services.exe] - Process ID: 816
[C:\WINDOWS\system32\lsass.exe] - Process ID: 828
[C:\WINDOWS\system32\Ati2evxx.exe] - Process ID: 988
[C:\WINDOWS\system32\svchost.exe] - Process ID: 1004
[svchost.exe] - Process ID: 1096
[C:\WINDOWS\System32\svchost.exe] - Process ID: 1192
[C:\WINDOWS\system32\svchost.exe] - Process ID: 1224
[svchost.exe] - Process ID: 1404
[svchost.exe] - Process ID: 1564
[C:\WINDOWS\system32\Ati2evxx.exe] - Process ID: 1664
[C:\WINDOWS\Explorer.EXE] - Process ID: 1728
[C:\WINDOWS\system32\spoolsv.exe] - Process ID: 1824
[C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe] - Process ID: 244
[C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe] - Process ID: 208
[C:\Program Files\Java\jre6\bin\jusched.exe] - Process ID: 252
[C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe] - Process ID: 264
[C:\WINDOWS\system32\ctfmon.exe] - Process ID: 292
[svchost.exe] - Process ID: 444
[C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe] - Process ID: 480
[C:\WINDOWS\system32\bgsvcgen.exe] - Process ID: 512
[svchost.exe] - Process ID: 536
[C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe] - Process ID: 564
[C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe] - Process ID: 612
[C:\WINDOWS\System32\svchost.exe] - Process ID: 696
[C:\Program Files\Java\jre6\bin\jqs.exe] - Process ID: 716
[C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe] - Process ID: 896
[C:\WINDOWS\System32\svchost.exe] - Process ID: 1584
[wmpnetwk.exe] - Process ID: 2044
[dllhost.exe] - Process ID: 2464
[C:\WINDOWS\system32\wuauclt.exe] - Process ID: 3896
[alg.exe] - Process ID: 2556
[C:\Program Files\Outlook Express\msimn.exe] - Process ID: 2164
[C:\Program Files\Internet Explorer\IEXPLORE.EXE] - Process ID: 3676
[C:\Program Files\Internet Explorer\IEXPLORE.EXE] - Process ID: 1180
[C:\DOCUME~1\David\LOCALS~1\Temp\SINO\SINO.exe] - Process ID: 3196
[wmiprvse.exe] - Process ID: 3416

<<<< Startup Items >>>>

[desktop] - <Startup> - desktop.ini
[desktop] - <Startup> - desktop.ini
[ctfmon.exe] - <HKU\S-1-5-21-725345543-507921405-682003330-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\Run> - C:\WINDOWS\system32\ctfmon.exe
[desktop] - <Startup> - desktop.ini
[desktop] - <Common Startup> - desktop.ini
[ATIPTA] - <HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run> - C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
[egui] - <HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run> - "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
[SunJavaUpdateSched] - <HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run> - "C:\Program Files\Java\jre6\bin\jusched.exe"
[Malwarebytes' Anti-Malware] - <HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run> - "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
[Malwarebytes Anti-Malware (reboot)] - <HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run> - "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

<<<< MS Services >>>>

Application Layer Gateway Service (ALG) - Running [Manual | Stoppable | Not_Pausable] - C:\WINDOWS\System32\alg.exe
Ati HotKey Poller (Ati HotKey Poller) - Running [Auto | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\Ati2evxx.exe
Windows Audio (AudioSrv) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Bluetooth Support Service (BthServ) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\system32\svchost.exe -k bthsvcs
Cryptographic Services (CryptSvc) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\system32\svchost.exe -k netsvcs
DCOM Server Process Launcher (DcomLaunch) - Running [Auto | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\svchost -k DcomLaunch
DHCP Client (Dhcp) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
DNS Client (Dnscache) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k NetworkService
Error Reporting Service (ERSvc) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Event Log (Eventlog) - Running [Auto | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\services.exe
COM+ Event System (EventSystem) - Running [Manual | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Fast User Switching Compatibility (FastUserSwitchingCompatibility) - Running [Manual | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Help and Support (helpsvc) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
HID Input Service (HidServ) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
HTTP SSL (HTTPFilter) - Running [Manual | Stoppable | Pausable] - C:\WINDOWS\System32\svchost.exe -k HTTPFilter
Server (lanmanserver) - Running [Auto | Stoppable | Pausable] - C:\WINDOWS\system32\svchost.exe -k netsvcs
Workstation (lanmanworkstation) - Running [Auto | Stoppable | Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
TCP/IP NetBIOS Helper (LmHosts) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\system32\svchost.exe -k LocalService
Network Connections (Netman) - Running [Manual | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Network Location Awareness (NLA) (Nla) - Running [Manual | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Plug and Play (PlugPlay) - Running [Auto | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\services.exe
IPSEC Services (PolicyAgent) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\system32\lsass.exe
Protected Storage (ProtectedStorage) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\system32\lsass.exe
Remote Access Connection Manager (RasMan) - Running [Manual | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Remote Procedure Call (RPC) (RpcSs) - Running [Auto | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\svchost -k rpcss
Security Accounts Manager (SamSs) - Running [Auto | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\lsass.exe
Task Scheduler (Schedule) - Running [Auto | Stoppable | Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Secondary Logon (seclogon) - Running [Auto | Stoppable | Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
System Event Notification (SENS) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\system32\svchost.exe -k netsvcs
Windows Firewall/Internet Connection Sharing (ICS) (SharedAccess) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Shell Hardware Detection (ShellHWDetection) - Running [Auto | Stoppable | Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Print Spooler (Spooler) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\system32\spoolsv.exe
System Restore Service (srservice) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
SSDP Discovery Service (SSDPSRV) - Running [Manual | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k LocalService
Windows Image Acquisition (WIA) (stisvc) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k imgsvc
Telephony (TapiSrv) - Running [Manual | Stoppable | Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Terminal Services (TermService) - Running [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost -k DComLaunch
Themes (Themes) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Distributed Link Tracking Client (TrkWks) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\system32\svchost.exe -k netsvcs
Universal Plug and Play Device Host (upnphost) - Running [Manual | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k LocalService
Windows Time (W32Time) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
WebClient (WebClient) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k LocalService
Windows Management Instrumentation (winmgmt) - Running [Auto | Stoppable | Pausable] - C:\WINDOWS\system32\svchost.exe -k netsvcs
Windows Media Player Network Sharing Service (WMPNetworkSvc) - Running [Auto | Stoppable | Not_Pausable] - "C:\Program Files\Windows Media Player\WMPNetwk.exe"
Security Center (wscsvc) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Automatic Updates (wuauserv) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\system32\svchost.exe -k netsvcs
Windows Driver Foundation - User-mode Driver Framework (WudfSvc) - Running [Auto | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
Wireless Zero Configuration (WZCSVC) - Running [Auto | Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Adobe LM Service (Adobe LM Service) - Stopped [Manual | Not_Stoppable | Not_Pausable] - "C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe"
Alerter (Alerter) - Stopped [Disabled | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k LocalService
Application Management (AppMgmt) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\svchost.exe -k netsvcs
ASP.NET State Service (aspnet_state) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe
Background Intelligent Transfer Service (BITS) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\svchost.exe -k netsvcs
Computer Browser (Browser) - Stopped [Auto | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\svchost.exe -k netsvcs
Indexing Service (cisvc) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\cisvc.exe
ClipBook (ClipSrv) - Stopped [Disabled | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\clipsrv.exe
.NET Runtime Optimization Service v2.0.50727_X86 (clr_optimization_v2.0.50727_32) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
COM+ System Application (COMSysApp) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235}
Logical Disk Manager Administrative Service (dmadmin) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\dmadmin.exe /com
Logical Disk Manager (dmserver) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Wired AutoConfig (Dot3svc) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k dot3svc
Extensible Authentication Protocol Service (EapHost) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k eapsvcs
Windows Presentation Foundation Font Cache 3.0.0.0 (FontCache3.0.0.0) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
Health Key and Certificate Management Service (hkmsvc) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
InstallDriver Table Manager (IDriverT) - Stopped [Manual | Not_Stoppable | Not_Pausable] - "C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe"
Windows CardSpace (idsvc) - Stopped [Manual | Not_Stoppable | Not_Pausable] - "C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe"
IMAPI CD-Burning COM Service (ImapiService) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\imapi.exe
Messenger (Messenger) - Stopped [Disabled | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\svchost.exe -k netsvcs
NetMeeting Remote Desktop Sharing (mnmsrvc) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\mnmsrvc.exe
Distributed Transaction Coordinator (MSDTC) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\msdtc.exe
Windows Installer (MSIServer) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\msiexec.exe /V
Network Access Protection Agent (napagent) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Network DDE (NetDDE) - Stopped [Disabled | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\netdde.exe
Network DDE DSDM (NetDDEdsdm) - Stopped [Disabled | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\netdde.exe
Net Logon (Netlogon) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\lsass.exe
Net.Tcp Port Sharing Service (NetTcpPortSharing) - Stopped [Disabled | Not_Stoppable | Not_Pausable] - "C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe"
NT LM Security Support Provider (NtLmSsp) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\lsass.exe
Removable Storage (NtmsSvc) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\svchost.exe -k netsvcs
Office Source Engine (ose) - Stopped [Manual | Not_Stoppable | Not_Pausable] - "C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE"
Remote Access Auto Connection Manager (RasAuto) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Remote Desktop Help Session Manager (RDSessMgr) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\sessmgr.exe
Routing and Remote Access (RemoteAccess) - Stopped [Disabled | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
Remote Procedure Call (RPC) Locator (RpcLocator) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\locator.exe
QoS RSVP (RSVP) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\rsvp.exe
Smart Card (SCardSvr) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\SCardSvr.exe
MS Software Shadow Copy Provider (SwPrv) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\dllhost.exe /Processid:{7822D046-E28B-49F5-B1B2-BD426BA85575}
Performance Logs and Alerts (SysmonLog) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\smlogsvc.exe
Uninterruptible Power Supply (UPS) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\ups.exe
Volume Shadow Copy (VSS) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\vssvc.exe
Portable Media Serial Number Service (WmdmPmSN) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs
WMI Performance Adapter (WmiApSrv) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\wbem\wmiapsrv.exe
Network Provisioning Service (xmlprov) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\WINDOWS\System32\svchost.exe -k netsvcs

<<<< Non-MS Services >>>>

Apple Mobile Device (Apple Mobile Device) - Running [Auto | Stoppable | Not_Pausable] - "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe"
B's Recorder GOLD Library General Service (bgsvcgen) - Running [Auto | Stoppable | Pausable] - C:\WINDOWS\system32\bgsvcgen.exe
Diskeeper (Diskeeper) - Running [Auto | Stoppable | Not_Pausable] - "C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe"
ESET Service (ekrn) - Running [Auto | Not_Stoppable | Not_Pausable] - "C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe"
Java Quick Starter (JavaQuickStarterService) - Running [Auto | Stoppable | Pausable] - "C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf"
MBAMService (MBAMService) - Running [Auto | Not_Stoppable | Not_Pausable] - "C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe"
ATI Smart (ATI Smart) - Stopped [Auto | Not_Stoppable | Not_Pausable] - C:\WINDOWS\system32\ati2sgag.exe
ESET HTTP Server (EhttpSrv) - Stopped [Manual | Not_Stoppable | Not_Pausable] - "C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe"
NBService (NBService) - Stopped [Manual | Not_Stoppable | Not_Pausable] - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
NMIndexingService (NMIndexingService) - Stopped [Manual | Not_Stoppable | Not_Pausable] - "C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe"

<<<< Boot.ini >>>>

[boot loader]
timeout=3
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

<<<< Ipconfig >>>>

Windows IP Configuration

Host Name . . . . . . . . . . . . : knighdon-pc
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : ASUSTeK/Broadcom 440x 10/100 Integrated Controller
Physical Address. . . . . . . . . : 00-E0-18-D1-18-34
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : 05 October 2009 06:44:54
Lease Expires . . . . . . . . . . : 08 October 2009 06:44:54


<<<< Pinging >>>>

OpenDNS Domain Test
Pinging to www.opendns.com [208.69.38.150]:

Response - 187ms
Response - 187ms
Response - 187ms
Response - 171ms

Packets: Sent = 4, Received = 4, Lost = 0
Minimum = 171ms - Maximum = 187ms

OpenDNS IP Test
Pinging to 208.67.222.222 [208.67.222.222]:

Response - 30ms
Response - 47ms
Response - 46ms
Response - 46ms

Packets: Sent = 4, Received = 4, Lost = 0
Minimum = 46ms - Maximum = 46ms

YouTube Domain Test
Pinging to www.youtube.com [209.85.227.138]:

Response - 31ms
Response - 46ms
Response - 46ms
Response - 47ms

Packets: Sent = 4, Received = 4, Lost = 0
Minimum = 46ms - Maximum = 47ms

YouTube IP Test
Pinging to 208.117.236.69 [208.117.236.69]:

Response - 171ms
Response - 187ms
Response - 187ms
Response - 187ms

Packets: Sent = 4, Received = 4, Lost = 0
Minimum = 187ms - Maximum = 187ms

localhost Test
Pinging to 127.0.0.1 [127.0.0.1]:

Response - 0ms
Response - 0ms
Response - 0ms
Response - 0ms

Packets: Sent = 4, Received = 4, Lost = 0
Minimum = 0ms - Maximum = 0ms


<<<< Netstat >>>>

Active Connections

Proto Local Address Foreign Address State PID
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING 1096
c:\windows\system32\WS2_32.dll
C:\WINDOWS\system32\RPCRT4.dll
c:\windows\system32\rpcss.dll
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ADVAPI32.dll
[svchost.exe]

TCP 0.0.0.0:445 0.0.0.0:0 LISTENING 4
[System]

TCP 0.0.0.0:2869 0.0.0.0:0 LISTENING 1564
C:\WINDOWS\system32\httpapi.dll
c:\windows\system32\ssdpsrv.dll
C:\WINDOWS\system32\RPCRT4.dll
[svchost.exe]

TCP 0.0.0.0:10243 0.0.0.0:0 LISTENING 2044
[WMPNetwk.exe]

TCP 0.0.0.0:31038 0.0.0.0:0 LISTENING 564
[DkService.exe]

TCP 127.0.0.1:5152 0.0.0.0:0 LISTENING 716
[jqs.exe]

TCP 127.0.0.1:27015 0.0.0.0:0 LISTENING 480
[AppleMobileDeviceService.exe]

TCP 127.0.0.1:30606 0.0.0.0:0 LISTENING 612
[ekrn.exe]

TCP 192.168.0.3:139 0.0.0.0:0 LISTENING 4
[System]

TCP 127.0.0.1:1089 127.0.0.1:30606 ESTABLISHED 252
[jusched.exe]

TCP 127.0.0.1:30606 127.0.0.1:1089 ESTABLISHED 612
[ekrn.exe]

TCP 192.168.0.3:1090 90.223.233.8:80 ESTABLISHED 612
[ekrn.exe]

TCP 127.0.0.1:30606 127.0.0.1:1111 FIN_WAIT_2 612
[ekrn.exe]

TCP 127.0.0.1:1111 127.0.0.1:30606 CLOSE_WAIT 3196
[SINO.exe]

TCP 127.0.0.1:5152 127.0.0.1:1106 CLOSE_WAIT 716
[jqs.exe]

TCP 192.168.0.3:1112 67.205.44.129:80 CLOSE_WAIT 612
[ekrn.exe]

UDP 0.0.0.0:500 *:* 828
[lsass.exe]

UDP 0.0.0.0:4500 *:* 828
[lsass.exe]

UDP 0.0.0.0:445 *:* 4
[System]

UDP 127.0.0.1:1039 *:* 1192
c:\windows\system32\WS2_32.dll
C:\WINDOWS\System32\WINHTTP.dll
C:\WINDOWS\System32\upnp.dll
C:\WINDOWS\system32\RPCRT4.dll
C:\WINDOWS\system32\ole32.dll
-- unknown component(s) --
[svchost.exe]

UDP 127.0.0.1:123 *:* 1192
c:\windows\system32\WS2_32.dll
c:\windows\system32\w32time.dll
ntdll.dll
C:\WINDOWS\system32\kernel32.dll
[svchost.exe]

UDP 127.0.0.1:1059 *:* 2164
[msimn.exe]

UDP 127.0.0.1:1900 *:* 1564
c:\windows\system32\WS2_32.dll
c:\windows\system32\ssdpsrv.dll
C:\WINDOWS\system32\ADVAPI32.dll
C:\WINDOWS\system32\kernel32.dll
[svchost.exe]

UDP 127.0.0.1:1070 *:* 1180
[IEXPLORE.EXE]

UDP 192.168.0.3:1900 *:* 1564
c:\windows\system32\WS2_32.dll
c:\windows\system32\ssdpsrv.dll
C:\WINDOWS\system32\ADVAPI32.dll
C:\WINDOWS\system32\kernel32.dll
[svchost.exe]

UDP 192.168.0.3:138 *:* 4
[System]

UDP 192.168.0.3:137 *:* 4
[System]

UDP 192.168.0.3:123 *:* 1192
c:\windows\system32\WS2_32.dll
c:\windows\system32\w32time.dll
ntdll.dll
C:\WINDOWS\system32\kernel32.dll
[svchost.exe]


<<<< Routing Table >>>>

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 e0 18 d1 18 34 ...... ASUSTeK/Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.3 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.3 192.168.0.3 20
192.168.0.3 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.0.255 255.255.255.255 192.168.0.3 192.168.0.3 20
224.0.0.0 240.0.0.0 192.168.0.3 192.168.0.3 20
255.255.255.255 255.255.255.255 192.168.0.3 192.168.0.3 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None

Route Table

<<<< Hosts File >>>>

The HOSTS file is 27 Bytes in size.

There were 0 lines not pointing to 127.0.0.1

<<<< Active Shares >>>>

Share: IPC$ - Path:


END OF LOG FILE, Date of Completion: 0655_05-10-2009 ----------

#4 garmanma

garmanma

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Posted 05 October 2009 - 07:30 PM

I see nothing wrong operating-wise
Try a few quick scans




ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox
    Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

    Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

    Scan with Dr.Web CureIt as follows:
    • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
    • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
    • The Express scan will automatically begin.
      (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
    • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
    • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
    • When complete, click Select All, then choose Cure > Move incurable.
      (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
    • Now put a check next to Complete scan to scan all local disks and removable media.
    • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
    • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
    • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
    • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
    • In the top menu, click file and choose save report list.
    • Save the DrWeb.csv report to your desktop.
    • Exit Dr.Web Cureit when done.
    • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
    • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
    To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".
    [/i]

    ------------------------------------

    SAS, may take a long time to scan
    Please download and scan with SUPERAntiSpyware Free
    • Double-click SUPERAntiSypware.exe and use the default settings for installation.
    • An icon will be created on your desktop. Double-click that icon to launch the program.
    • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
    • In the Main Menu, click the Preferences... button.
    • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
    • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):[list]
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
    First
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click [b]Close to exit the program.
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

------------------------------------------------------------------------------
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 MACKEM20

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Posted 07 October 2009 - 01:59 PM

Have ran Seagate tools for DOS to check the hard drive and it is reporting 7 errors so it would appear that the problem may be hardware related . See below for the results of SAS, I've rebooted after removal of offending items but the hard drive continues to be accessed almost constantly. I'd be grateful for your thoughts

Cheers
fred


Results of SAS

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/07/2009 at 07:47 PM

Application Version : 4.29.1002

Core Rules Database Version : 4147
Trace Rules Database Version: 2077

Scan type : Complete Scan
Total Scan Time : 01:19:52

Memory items scanned : 204
Memory threats detected : 0
Registry items scanned : 7037
Registry threats detected : 6
File items scanned : 23464
File threats detected : 4

Adware.Tracking Cookie
C:\Documents and Settings\David\Cookies\[email protected][2].txt
C:\Documents and Settings\David\Cookies\david@collective-media[2].txt
C:\Documents and Settings\David\Cookies\[email protected][1].txt
C:\Documents and Settings\David\Cookies\david@collective-media[1].txt

Rogue.Component/Trace
HKLM\Software\Microsoft\B85C25D0
HKLM\Software\Microsoft\B85C25D0#b85c25d0
HKLM\Software\Microsoft\B85C25D0#Version
HKLM\Software\Microsoft\B85C25D0#b85c8850
HKLM\Software\Microsoft\B85C25D0#b85ce1b5
HKU\S-1-5-21-725345543-507921405-682003330-1004\Software\Microsoft\FIAS4018

#6 garmanma

garmanma

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Posted 07 October 2009 - 06:32 PM

I'm leaning more towards a hard drive getting ready to go south

Try one more scan

Some types of malware will disable Malwarebytes Anti-Malware and other security tools. If MBAM will not install, try renaming it first.
  • Right-click on the mbam-setup.exe file file and rename it to mysetup.exe.
  • Double-click on mysetup.exe to start the installation.
  • If that did not work, then try renaming and changing the file extension. <- click this link if you do not see the file extension
  • Right-click on the mbam-setup.exe file, rename it to mysetup and change the .exe extension to .scr, .com, .pif, or .bat.
  • Then double-click on mysetup.scr (or whatever extension you renamed it) to begin installation.
If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.
  • Right-click on mbam.exe, rename it to myscan.exe.
  • Double-click on myscan.exe to launch the program.
  • If that did not work, then try renaming and change the .exe extension in the same way as noted above.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.
If using Windows Vista, refer to How to Change a File Extension in Windows Vista.

Be sure to update MBAM through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install. Then perform a Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the report in your next reply.

Note: MBAM uses Inno Setup instead of the Windows Installer Service to install the program. If installation fails in normal mode, try installing in safe mode. Doing this is usually not advised as MBAM is designed to be at full power when running in normal mode and loses some effectiveness for detection & removal when used in safe mode. For optimal removal, normal mode is recommended so it does not limit the abilities of MBAM. Therefore, after completing a scan it is recommended to uninstall MBAM, then reinstall it in normal mode and perform another Quick Scan.



------------------------------------

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.


alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
---------------------------
Be sure to re-enable your AV and malware scan tools if they were disabled
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#7 MACKEM20

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Posted 08 October 2009 - 01:19 PM

Looks like it's a hardware issue ??

Results of scan below - it looks like a trip out at the week-end for a new hard drive

Cheers
Fred

Malwarebytes' Anti-Malware 1.41
Database version: 2904
Windows 5.1.2600 Service Pack 3

08/10/2009 19:16:54
mbam-log-2009-10-08 (19-16-54).txt

Scan type: Quick Scan
Objects scanned: 111816
Time elapsed: 8 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 garmanma

garmanma

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Posted 08 October 2009 - 07:07 PM

Looks like it's a hardware issue ??

I'm afraid so
You're clean as far as I can see
I would use your computer as little as possible until you save what you want to keep
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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