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Rootkit.TDSS


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2 replies to this topic

#1 BetaMan

BetaMan

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  • 2 posts
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  • Local time:02:39 AM

Posted 03 September 2009 - 09:14 AM

I scanned the computer with MaleWareBytes and found 14 files that malewarebytes calls "Rootkit.TDSS" files and it removed them after a reboot, However, when I scanned the computer again after reboot, it found this in the registry:

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\kbiwkmuxusnfts (Rootkit.TDSS) -> Quarantined and deleted successfully.

After rebooting and scanning AGAIN, it found the same thing! I tried to manually remove the entry in the registry with no success. Even if I gave administrator permissions to the key in regedit, I could not remove it. I have attached the appropriate log files from DDS and RootRepeal as the instructions requested.

PLEASE HELP!

DDS.TXT Log:
DDS (Ver_09-07-30.01) - NTFSx86
Run by Jim at 8:36:06.71 on Thu 09/03/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.338 [GMT -5:00]

AV: Charter Security Suite 8.02 *On-access scanning enabled* (Updated) {E7512ED5-4245-4B4D-AF3A-382D3F313F15}
FW: Charter Security Suite 8.02 *enabled* {D4747503-0346-49EB-9262-997542F79BF4}

============== Running Processes ===============

C:\Program Files\USB Safely Remove\USBSRService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\idt\intelxpv_v103\wdm\STacSV.exe
svchost.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\Charter Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Charter Security Suite\Common\FSMB32.EXE
C:\WINDOWS\system32\IoctlSvc.exe
C:\Program Files\Sling Media\SlingAgent\SlingAgentService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Charter Security Suite\Common\FCH32.EXE
C:\Program Files\Charter Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter Security Suite\Anti-Virus\fsqh.exe
C:\Program Files\Charter Security Suite\FSAUA\program\fsaua.exe
C:\Program Files\Charter Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter Security Suite\FSPC\fspc.exe
C:\Program Files\Charter Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Charter Security Suite\FSAUA\program\fsus.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Charter Security Suite\Anti-Virus\fsav32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Charter Security Suite\Common\FSM32.EXE
C:\Program Files\Adobe\Distillr\Acrotray.exe
C:\Program Files\Charter Security Suite\FSGUI\fsguidll.exe
C:\SCANJET\PrecisionScanPro\HPLamp.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Citrix\GoToAssist Express Expert\185\g2ax_start.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\USB Safely Remove\USBSafelyRemove.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\DynDNS Updater\DynDNS.exe
c:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\Citrix\GoToAssist Express Expert\185\g2ax_comm_expert.exe
C:\Program Files\Citrix\GoToAssist Express Expert\185\g2ax_user_expert.exe
C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\TechSmith\SnagIt 8\TSCHelp.exe
C:\Program Files\TechSmith\SnagIt 8\SnagPriv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jim\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.cnet.com/
uSearch Bar = hxxp://www.google.com/ie
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 8\SnagItIEAddin.dll
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\nero\lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
uRun: [GoToAssist Express Expert] "c:\program files\citrix\gotoassist express expert\185\g2ax_start.exe" "/Trigger RunAtLogon"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [USB Safely Remove] c:\program files\usb safely remove\USBSafelyRemove.exe /startup
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\Wcescomm.exe"
uRun: [DynDNS Updater] "c:\program files\dyndns updater\DynDNS.exe"
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [F-Secure Manager] "c:\program files\charter security suite\common\FSM32.EXE" /splash
mRun: [F-Secure TNB] "c:\program files\charter security suite\fsgui\TNBUtil.exe" /CHECKALL /WAITFORSW
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\distillr\Acrotray.exe"
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [NBKeyScan] "c:\program files\nero\nero8\nero backitup\NBKeyScan.exe"
mRun: [HP Lamp] c:\scanjet\precisionscanpro\HPLamp.exe
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-ba7e-100000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\snagit~1.lnk - c:\program files\techsmith\snagit 8\SnagIt32.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {200DB664-75B5-47c0-8B45-A44ACCF73C00} - {D68926FD-18FD-4B0E-A1C7-917D13FAB760} - c:\program files\charter security suite\fspc\fspcmsie.dll
IE: {200DB664-75B5-47c0-8B45-A44ACCF73F01} - {D68926FD-18FD-4B0E-A1C7-917D13FAB760} - c:\program files\charter security suite\fspc\fspcmsie.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
LSP: c:\program files\charter security suite\fsps\program\FSLSP.DLL
Trusted Zone: asilpc.com\mail
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
DPF: {E5ABEB00-B357-4884-9949-77B2C71A7EE3} - hxxp://www.intel.com/design/motherbd/boardid/BoardID.cab
TCP: {597629E0-CFD1-42D9-BEAE-786244597D53} = 24.177.176.38,24.178.80.36
Notify: PCANotify - PCANotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jim\applic~1\mozilla\firefox\profiles\v3f6jn2s.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.geocaching.com/seek/nearest.aspx?state_id=60
FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=101757&gct=&gc=1&q=
FF - plugin: c:\program files\adobe\acrobat\browser\nppdf32.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R0 fsbts;fsbts;c:\windows\system32\drivers\fsbts.sys [2009-7-17 33920]
R0 FSFW;F-Secure Firewall Driver;c:\windows\system32\drivers\fsdfw.sys [2009-7-17 79872]
R1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2009-7-18 4064]
R1 AW_HOST;AW_HOST;c:\windows\system32\drivers\AW_HOST5.sys [2001-10-22 31192]
R1 awlegacy;awlegacy;c:\windows\system32\drivers\AWLEGACY.SYS [2000-9-11 10816]
R1 F-Secure HIPS;F-Secure HIPS Driver;c:\program files\charter security suite\hips\drivers\fshs.sys [2009-7-17 67808]
R2 awhost32;pcAnywhere Host Service;c:\program files\symantec\pcanywhere\AWHOST32.EXE [2001-11-2 110651]
R2 F-Secure Gatekeeper Handler Starter;FSGKHS;c:\program files\charter security suite\anti-virus\fsgk32st.exe [2009-7-17 215648]
R2 SlingAgentService;SlingAgentService;c:\program files\sling media\slingagent\SlingAgentService.exe [2009-4-27 93960]
R2 USBSafelyRemoveService;USB Safely Remove Assistant;c:\program files\usb safely remove\USBSRService.exe [2009-7-19 213776]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper;c:\program files\charter security suite\anti-virus\minifilter\fsgk.sys [2009-7-17 100472]
R3 FSORSPClient;F-Secure ORSP Client;c:\program files\charter security suite\orsp client\fsorsp.exe [2009-7-17 55904]
S3 qcmdmxp;HTC Proprietary USB Driver (PID 0B03);c:\windows\system32\drivers\qcmdmxp.sys [2009-8-5 92800]
S3 qcserxp;HTC Diagnostic Port (PID 0B03);c:\windows\system32\drivers\qcserxp.sys [2009-8-5 92800]
S4 F-Secure Filter;F-Secure File System Filter;c:\program files\charter security suite\anti-virus\win2k\fsfilter.sys [2009-7-17 39776]
S4 F-Secure Recognizer;F-Secure File System Recognizer;c:\program files\charter security suite\anti-virus\win2k\fsrec.sys [2009-7-17 25184]

=============== Created Last 30 ================

2009-09-03 00:21 <DIR> --d----- C:\Windows XP CD
2009-09-03 00:06 <DIR> --d----- C:\UBCD4Win
2009-08-29 20:46 10,752 a------- c:\windows\DCEBoot.exe
2009-08-29 20:43 157,712 a------- c:\windows\system32\drivers\tmcomm.sys
2009-08-26 06:34 0 a--sh--- C:\744126225
2009-08-22 23:34 <DIR> --d----- c:\docume~1\jim\applic~1\Sunbelt
2009-08-20 09:43 3,247 a------- c:\windows\system32\wbem\Outlook_01ca21a49df6ce92.mof
2009-08-18 12:41 <DIR> --dshr-- C:\_Backup.RC
2009-08-18 12:38 <DIR> --d----- c:\program files\Avanquest update
2009-08-18 12:37 <DIR> --d----- c:\program files\Avanquest
2009-08-18 12:33 <DIR> --d-h--- C:\_Backup
2009-08-18 12:33 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avanquest
2009-08-18 12:33 <DIR> --d----- c:\docume~1\jim\applic~1\Avanquest
2009-08-18 11:23 <DIR> --d----- c:\program files\InterMute
2009-08-17 13:19 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SecTaskMan
2009-08-17 12:58 <DIR> --d----- c:\windows\ie8updates
2009-08-17 12:58 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-08-17 12:58 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-08-17 12:56 <DIR> --dsh--- c:\documents and settings\jim\IECompatCache
2009-08-17 12:56 <DIR> --dsh--- c:\documents and settings\jim\PrivacIE
2009-08-17 12:54 <DIR> --dsh--- c:\documents and settings\jim\IETldCache
2009-08-17 12:47 <DIR> -cd-h--- c:\windows\ie8
2009-08-05 10:13 <DIR> --d----- c:\program files\QPST
2009-08-05 10:12 92,800 a------- c:\windows\system32\drivers\qcserxp.sys
2009-08-05 10:12 92,800 a------- c:\windows\system32\drivers\qcmdmxp.sys
2009-08-05 10:11 <DIR> --d----- c:\program files\HTC
2009-08-04 11:50 1,687,625 a------- c:\windows\system32\InetClnt.dll
2009-08-04 11:50 225,280 a------- c:\windows\system32\AWRTL30.DLL
2009-08-04 11:50 111,616 a------- c:\windows\system32\LTIH30TB.DLL
2009-08-04 11:50 <DIR> --d----- c:\program files\common files\WexTech Shared
2009-08-04 11:50 <DIR> --d----- c:\program files\common files\LHSPF
2009-08-04 11:48 <DIR> --d----- c:\program files\common files\Intuit
2009-08-04 11:48 244,232 a------- c:\windows\system32\Msflxgrd.ocx
2009-08-04 11:48 209,608 a------- c:\windows\system32\TABCTL32.OCX
2009-08-04 11:48 200,704 a------- c:\windows\system32\THREED32.OCX
2009-08-04 11:48 140,288 a------- c:\windows\system32\comdlg32.ocx
2009-08-04 11:48 1,009,136 a------- c:\windows\system32\Mschrt20.ocx
2009-08-04 11:48 25,088 a------- c:\windows\system32\msxml3a.dll
2009-08-04 11:48 1,694,992 a------- c:\windows\system32\vba6.dll
2009-08-04 11:45 <DIR> --d----- c:\windows\Intuit

==================== Find3M ====================

2009-09-03 00:48 1,529,241 a------- C:\SDFix.exe
2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-03 13:36 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 13:36 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-24 02:31 17,381 a------- c:\docume~1\alluse~1\applic~1\qynotalez.com
2009-07-24 02:31 16,919 a------- c:\windows\qahypojogi.pif
2009-07-24 02:31 12,197 a------- c:\windows\uryvi.bin
2009-07-24 02:31 17,560 a------- c:\windows\ewikegyz.sys
2009-07-24 02:31 12,712 a------- c:\windows\system32\acacyqyxu.com
2009-07-24 02:31 10,703 a------- c:\program files\common files\byzigarob.sys
2009-07-24 01:44 57,968 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-07-24 01:44 36,864 a------- c:\windows\system32\S32EVNT1.DLL
2009-07-24 01:44 4,032 a------- c:\windows\system32\SYMEVNT1.DLL
2009-07-18 10:03 1,409 a------- c:\windows\fonts\MPRR____.FOT
2009-07-18 10:03 1,409 a------- c:\windows\fonts\MPLV____.FOT
2009-07-18 10:03 1,409 a------- c:\windows\fonts\MPLST___.FOT
2009-07-18 10:03 1,409 a------- c:\windows\fonts\MPLEV___.FOT
2009-07-18 10:03 1,409 a------- c:\windows\fonts\MPLED___.FOT
2009-07-18 10:03 1,409 a------- c:\windows\fonts\MPLC____.FOT
2009-07-18 10:03 1,409 a------- c:\windows\fonts\MPC_____.FOT
2009-07-18 10:03 1,409 a------- c:\windows\fonts\MPAJ____.FOT
2009-07-18 09:51 5,623,216 a------- C:\Opera_964_en_Setup.exe
2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-17 00:45 33,920 a------- c:\windows\system32\drivers\fsbts.sys
2009-07-16 22:15 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-08 16:34 53,248 a------- c:\windows\system32\CSVer.dll
2009-07-03 12:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-29 11:12 78,336 -------- c:\windows\system32\ieencode.dll
2009-06-25 03:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 03:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 03:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 03:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 03:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 03:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-21 08:46 485,920 a------- c:\windows\system32\NVUNINST.EXE
2009-06-16 09:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 09:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-12 07:31 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 07:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 09:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 08:28 3,510,272 a------- c:\windows\system32\nvgames.dll
2009-06-10 08:28 4,022,272 a------- c:\windows\system32\nvdisps.dll
2009-06-10 08:28 13,758,464 a------- c:\windows\system32\nvcpl.dll
2009-06-10 08:28 168,004 a------- c:\windows\system32\nvsvc32.exe
2009-06-10 08:28 143,360 a------- c:\windows\system32\nvcolor.exe
2009-06-10 08:28 86,016 a------- c:\windows\system32\nvmctray.dll
2009-06-10 08:28 229,376 a------- c:\windows\system32\nvmccs.dll
2009-06-10 06:03 9,998,336 a------- c:\windows\system32\nvoglnt.dll
2009-06-10 06:03 5,908,608 a------- c:\windows\system32\nv4_disp.dll
2009-06-10 06:03 1,720,320 a------- c:\windows\system32\nvcuda.dll
2009-06-10 06:03 1,580,550 a------- c:\windows\system32\nvdata.bin
2009-06-10 06:03 1,310,720 a------- c:\windows\system32\nvcuvenc.dll
2009-06-10 06:03 815,104 a------- c:\windows\system32\nvapi.dll
2009-06-10 06:03 671,744 a------- c:\windows\system32\nvcuvid.dll
2009-06-10 06:03 457,248 a------- c:\windows\system32\nvudisp.exe
2009-06-10 06:03 151,552 a------- c:\windows\system32\nvcodins.dll
2009-06-10 06:03 151,552 a------- c:\windows\system32\nvcod.dll
2009-06-10 01:14 132,096 a------- c:\windows\system32\wkssvc.dll
2004-07-30 09:56 90,112 a------- c:\program files\common files\PCSBclean.exe
2004-07-26 15:30 291,840 a------- c:\program files\common files\PCSBoff.exe

============= FINISH: 8:37:03.90 ===============


RootRepeal Log:
ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/09/03 08:25
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xF3382000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7A50000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB73DE000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\WINDOWS\Config\Config
Status: Locked to the Windows API!

Path: C:\WINDOWS\Connection Wizard\Connection Wizard
Status: Locked to the Windows API!

Path: C:\WINDOWS\addins\addins
Status: Locked to the Windows API!

Path: c:\program files\charter security suite\anti-virus\fsbts.bin
Status: Allocation size mismatch (API: 10063872, Raw: 0)

Path: C:\System Volume Information\_restore{27CFC3CB-F178-4551-8519-010A1B4C8B08}\RP27\A0002840.ini
Status: Could not get file information (Error 0xc0000008)

Path: C:\WINDOWS\msapps\msinfo\msinfo
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\EventCache\EventCache
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\1025\1025
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\1028\1028
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\1031\1031
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\1037\1037
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\1041\1041
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\1042\1042
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\1054\1054
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\2052\2052
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\3076\3076
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\3com_dmi\3com_dmi
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\dhcp\dhcp
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\wins\wins
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\xircom\xircom
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\ShellExt\ShellExt
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\inetsrv\inetsrv
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\export\export
Status: Locked to the Windows API!

Path: C:\WINDOWS\Temp\CitrixLogs\CitrixLogs
Status: Locked to the Windows API!

Path: C:\WINDOWS\Registration\CRMLog\CRMLog
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\imejp98\imejp98
Status: Locked to the Windows API!

Path: C:\WINDOWS\java\classes\classes
Status: Locked to the Windows API!

Path: C:\WINDOWS\java\trustlib\trustlib
Status: Locked to the Windows API!

Path: C:\WINDOWS\WinSxS\InstallTemp\InstallTemp
Status: Locked to the Windows API!

Path: C:\WINDOWS\CSC\d1\d1
Status: Locked to the Windows API!

Path: C:\WINDOWS\CSC\d2\d2
Status: Locked to the Windows API!

Path: C:\WINDOWS\CSC\d3\d3
Status: Locked to the Windows API!

Path: C:\WINDOWS\CSC\d4\d4
Status: Locked to the Windows API!

Path: C:\WINDOWS\CSC\d5\d5
Status: Locked to the Windows API!

Path: C:\WINDOWS\CSC\d6\d6
Status: Locked to the Windows API!

Path: C:\WINDOWS\CSC\d7\d7
Status: Locked to the Windows API!

Path: C:\WINDOWS\CSC\d8\d8
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\temp\temp
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\tmp\tmp
Status: Locked to the Windows API!

Path: c:\documents and settings\jim\local settings\temp\~df5b0c.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\BATCH\BATCH
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\Temp\Temp
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\appmgmt\MACHINE\MACHINE
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\appmgmt\S-1-5-21-1659004503-1326574676-1417001333-1003\S-1-5-21-1659004503-1326574676-1417001333-1003
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\drivers\disdn\disdn
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\oobe\sample\sample
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\wbem\snmp\snmp
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\mui\dispspec\dispspec
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\spool\PRINTERS\PRINTERS
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\LogFiles\WUDF\WUDF
Status: Locked to the Windows API!

Path: C:\WINDOWS\Temp\F-Secure\Anti-Virus\Anti-Virus
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\chsime\applets\applets
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\CHTIME\Applets\Applets
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\imejp\applets\applets
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\imjp8_1\applets\applets
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\imkr6_1\applets\applets
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\imkr6_1\dicts\dicts
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\shared\res\res
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\Download\07a96de176867bc25b7dc839d22b07e2\backup\backup
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\Download\0dd0244816ffb4b094c1caba4c3b1178\backup\backup
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\Download\555558d2c7916b118ad5baef62b18136\backup\backup
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\Download\6913c676e5d33978934caa46c49fdc75\backup\backup
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\Download\b7f0b2892b21211a5630518d058f48d9\backup\backup
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\Download\cfdf673d5f64980a67e3f1a551949306\backup\backup
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\Download\d48a3b967ba5709df048e8f2a49cf8a6\backup\backup
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\oobe\html\oemcust\oemcust
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\oobe\html\oemhw\oemhw
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\oobe\html\oemreg\oemreg
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\wbem\mof\bad\bad
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\wbem\mof\good\good
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\config\systemprofile\Desktop\Desktop
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\config\systemprofile\Favorites\Favorites
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\config\systemprofile\My Documents\My Documents
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\config\systemprofile\Recent\Recent
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP4EF.tmp\ZAP4EF.tmp
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP5D9.tmp\ZAP5D9.tmp
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP602.tmp\ZAP602.tmp
Status: Locked to the Windows API!

Path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\Microsoft\Crypto\RSA\MachineKeys\MachineKeys
Status: Locked to the Windows API!

Path: C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729
Status: Locked to the Windows API!

Path: C:\WINDOWS\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0
Status: Locked to the Windows API!

Path: C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729
Status: Locked to the Windows API!

Path: C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Media Player\Media Player
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\config\systemprofile\Local Settings\Temp\F-Secure\Anti-Virus\Anti-Virus
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs
Status: Locked to the Windows API!

SSDT
-------------------
#: 047 Function Name: NtCreateProcess
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf7630c44

#: 048 Function Name: NtCreateProcessEx
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf7630c5e

#: 053 Function Name: NtCreateThread
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf762fe02

#: 097 Function Name: NtLoadDriver
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf763012a

#: 108 Function Name: NtMapViewOfSection
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf762fb4e

#: 125 Function Name: NtOpenSection
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf763055c

#: 192 Function Name: NtRenameKey
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf76317fa

#: 240 Function Name: NtSetSystemInformation
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf76303ac

#: 253 Function Name: NtSuspendProcess
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf762f9d4

#: 254 Function Name: NtSuspendThread
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf762fe36

#: 255 Function Name: NtSystemDebugControl
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf762ffb0

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf762f934

#: 258 Function Name: NtTerminateThread
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf762fa8a

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf762fefa

Shadow SSDT
-------------------
#: 549 Function Name: NtUserSetWindowsHookEx
Status: Hooked by "C:\Program Files\Charter Security Suite\HIPS\drivers\fshs.sys" at address 0xf76325ac

==EOF==


Contents of MaleWareBytes Logfile:
Malwarebytes' Anti-Malware 1.40
Database version: 2734
Windows 5.1.2600 Service Pack 3

9/2/2009 10:03:56 PM
mbam-log-2009-09-02 (22-03-56).txt

Scan type: Quick Scan
Objects scanned: 101804
Time elapsed: 3 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 14

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\terrapof32 (Backdoor.Bot) -> Quarantined and deleted successfully.

Files Infected:
C:\lcbckjms.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\sdlb.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wisdstr.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kbiwkmlutimifv.dll (Rootkit.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\kbiwkmuabhqfil.dll (Rootkit.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\drivers\kbiwkmxoouhsrd.sys (Rootkit.TDSS) -> Delete on reboot.
C:\Documents and Settings\Jim\Local Settings\Temp\~.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jim\Local Settings\Temporary Internet Files\3990.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\terrapof32\efwef23.gds (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\terrapof32\g45hged.gdp (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Program Files\Shared\lib.sig (Adware.Deepdive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\~.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kbiwkmndghrmme.dat (Rootkit.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\kbiwkmwuxthesp.dat (Rootkit.TDSS) -> Delete on reboot.

Attached Files



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#2 Net_Surfer

Net_Surfer

  • Banned
  • 2,154 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:39 AM

Posted 19 September 2009 - 05:07 PM

Hello and :( to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

*If you have since resolved the original problem you were having, we would appreciate you letting us know.

*If not please perform the following steps below so we can have a look at the current condition of your machine.

*If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

**If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.

----------------------------*-------------------------------

We need to see some information about what is happening in your machine.

Please perform the following scan:


Posted Image
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:(

#3 teacup61

teacup61

    Bleepin' Texan!


  • Malware Response Team
  • 17,075 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Wills Point, Texas
  • Local time:02:39 AM

Posted 26 September 2009 - 08:53 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?




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