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Application Hang- Excel


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#1 s-mots

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Posted 12 August 2009 - 08:42 PM

Hello all- I am new to this, so plz bear with me. . and please help!!

Whenever I use Excel, it hangs- it will either freeze when
trying to OPEN an existing spreadsheet, or sometimes the file will open and
when I try to SAVE modifications it will freeze and all my edits are lost.
This only happens with Excel- no other office programs. Each time this
happens, the event log has 2 errors:

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/12/2009
Time: 8:54:11 PM
User: N/A
Computer: MOTS79
Description:
Hanging application EXCEL.EXE, version 11.0.8307.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 45 58 43 45 4c 2e EXCEL.
0018: 45 58 45 20 31 31 2e 30 EXE 11.0
0020: 2e 38 33 30 37 2e 30 20 .8307.0
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000


Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 8/12/2009
Time: 8:54:13 PM
User: N/A
Computer: MOTS79
Description:
Fault bucket 1311534839.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 33 31 31 35 33 34 38 13115348
0010: 33 39 0d 0a 39..

I have run and rerun all virus protection and spyware programs with no
success. I also used the Detect and Repair on Excel with no luck.
I am so frustrated. . does anyone have any suggestions as to how to repair?

Thank You.

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#2 hamluis

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Posted 13 August 2009 - 11:17 AM

The general fix for MS Office program hanging...is either an uninstall/reinstall, followed by installation of any SPs or other updates for that version of Office.

Have you tried such?

Louis




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