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Click.w3i appears on search window


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#1 comphelp1

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Posted 03 August 2009 - 03:40 PM

I cannot search the web because every time a type in the web site i want,
http://click.w3i.com?Programid=Elementname=ErrorPage&q=
after the '=' sign i see the web site i typed in.
The Screen says "Internet Explorer cannot display the webpage"
I tried changing the home page and still the click.w3i shows again in the search window.
Please advise?!!! I'm lost.

Edited by comphelp1, 03 August 2009 - 04:03 PM.


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#2 Budapest

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Posted 03 August 2009 - 04:55 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 comphelp1

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Posted 03 August 2009 - 05:05 PM

How do I download any spyware if I can not sign on to the internet?

#4 Budapest

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Posted 03 August 2009 - 05:15 PM

Download these two files and copy them over to the problem computer.

http://malwarebytes.gt500.org/mbam-setup.exe
http://malwarebytes.gt500.org/mbam-rules.exe

Double-click the first file to install Malwarebytes.
Double-click the second file to update the definitions.

Then run a quick-scan following my previous instructions. Post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Swimmer0

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Posted 05 October 2009 - 11:23 PM

i have done this and removed all "risks" and it has still not been removed




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