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Windows XP reinstall - blue screen of death


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#1 xiro8877

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Posted 22 May 2009 - 12:09 AM

Hello all and thank you so much for your time. I've visited these forums many many times to help me out however this is the only time I've ever had to actually post a thread.

The issues:

To get started I'll explain the issue. The other day I tried to reinstall Internet Explorer, after most of the installation it attempted to restart Windows and complete the installation after startup. However after the restart Internet Explorer did not start up and instead I was greeted with three error messages upon logging in to windows. One of which was dealing with a "Missing Ordinal 421" in UrlMon.dll. The other two was dealing with .dll's but it mentioned sdra64.exe which I later found out was a virus. Anyway...now my Windows Explorer doesn't open up and the only way I can access anything is by cntrl + alt + del and using the "run new task" option.

I spent a few hours trying to solve the issue by replacing some missing dll's and such but nothing really helped (except I got a rid of a few startup errors after deleting sdra64.exe). I figure that it's been several years since I've had an issue this tough that I couldn't fix it within a few days so I'm dead set on starting back up with a nice, clean Windows install. I have everything that I need backed up so I don't mind.

The problem:

So now I've been trying to reinstall windows using my Windows XP boot up disc. But everytime I boot up with the disc after it loads up the drivers and files right after it shows "Windows is starting up..." it gives me the blue screen of death. To make things as simple as possible I'm willing to go to the lengths of reformating my hard drive and completely deleting the windows partition I have now. However NOTHING I've tried has allowed me to do it inspite of countless hours at the command prompt screen and/or rebooting the system.

To clarify things I can STILL access windows although Windows Explorer doesn't start up (nor can I manually browse to it and start up the .exe) so the only way I can operate is by using the cntrl +alt +del command. Everytime I try to boot up with my boot up disc I get the blue screen of death. I've run check disk and repair disc and they've both checked the hard drive with no issues the only time it crashes is when it tries to start windows up after.

I'm out of ideas really and any help you guys can give me would be great. I'll try to check this thread everyday but I know you guys get busy so I'll try not to sound impatient. If you need me to clarify symptoms or anything of the such just say so.

Oh and on a side note Malwarebytes does pick up like 5 things (two of which are registry errors I believe) however it doesn't fix them for some reason once again due to a missing file of some sort. Anyway hit me up with some detailed instructions when ya get the chance I know my way around a computer but this has got me stumped. :thumbsup:

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#2 hamluis

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Posted 22 May 2009 - 11:54 AM

I suggest that you try a couple of these free online scanners to see if anything has slipped by your protection:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://www.pandasecurity.com/homeusers/solutions/activescan/
http://us.mcafee.com/root/mfs/default.asp
http://housecall.trendmicro.com
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

http://www.kaspersky.com/virusscanner Scan Only - no removal


If you find that you're infected (or the scan doesn't complete or closes unexpectedly), post in the Am I Infected forum located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

Louis

#3 xiro8877

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Posted 22 May 2009 - 01:16 PM

Unfortunately I can't get on the internet since the problems all started while I was installing a new version of Internet Explorer. And since it all happened at restart before the installer could finish, everytime I try to reinstall IE it errors out and closes.

The online scanners were a smart idea though if I could have gotten on the internet >.< (I'm on a friends computer).

I think we might try manually removing my hard drive and formatting it on HIS computer since it won't let me on mine due to it being in use. I'm welcome to trying something else if you guys can think of something though.

#4 fairjoeblue

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Posted 22 May 2009 - 02:54 PM

If you booted a XP dosk & it blue screened after starting to load you need to narrow down the problem.

The first thing I'd try is to simply wash the XP disk with luke warm water & a little mild dis soap.
Rinse well & gently dry from the center out in a straight line [don't go around the disk].
I've had a fingerprint on a XP disk cause problems.

If that doesn't help download Memtest86 ,

http://dw.com.com/redir?edId=3&siteId=...575eb5207e5d7a2

Unzip the file
Use a program , like Nero , that has the Burn image to disk feature to make a CD.
If you don't have a program with that feature download ISO Recorder & install it.
[You can then right click on the ISO file & burn a disk.]

http://isorecorder.alexfeinman.com/downloa...corderV2RC1.msi

If Memtest86 finds no errors with the memory I would suspect the CD drive of being defective.
I have seen several that would appear to work properly when started but soon show a error.

Edited by fairjoeblue, 22 May 2009 - 02:58 PM.

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#5 xiro8877

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Posted 22 May 2009 - 03:36 PM

If Memtest86 finds no errors with the memory I would suspect the CD drive of being defective.
I have seen several that would appear to work properly when started but soon show a error.


Ya I ran it but no errors. I mean I ran like three different memory checks from the command prompt and all came out clean. I took my hard drive and stuck it in my friends comp. We formatted it to wipe it clean. Stuck it back in my comp with clean partitions and I still can't get to the Windows Setup screen...it blue screens on me everytime. Cleaned the XP disc and such as well. I guess I'm just screwed and I'm going to need to go buy a new hard drive. To think all this crap happened because Internet Explorer errored out during installation. /sigh

Thanks for the help anyway guys. T_T

Edited by xiro8877, 22 May 2009 - 03:37 PM.


#6 fairjoeblue

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Posted 22 May 2009 - 03:49 PM

" I guess I'm just screwed and I'm going to need to go buy a new hard drive. "

If you put your hard drive in another computer & formatted it with no problems there is nothing wrong with your hard drive.
What you need is a new CD drive.

Since it sounds like you have a friend that is willing to help you see if your friend will let you use his CD drive long enough to install XP.
If XP installs with no problem go to newegg.com & get a new DVD burner.
They're pretty darn reasonable !
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