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Internet Explorer opens wrong webpage


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#1 suziq277

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Posted 26 March 2009 - 09:56 AM

Here is my problem: when I open Internet Explorer, it opens to the correct home page, which is the google search page. If I search for something, it takes me to the list of website. But then if I click on one of those links, it takes me to a different site. If I copy and paste the address directly into the address bar, it will go to the right website. I have run my antivirus software (Trend Micro Antivirus) and I have run Malwarebytes Anti-Malware. They found some bad things and deleted them, but the problem is the same. I have downloaded spybot, but when I tried to run it, it wouldn't open. I don't know what to do at this point, so I thought I'd try here. Any help would be appreciated.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Tom at 9:47:21.68 on Thu 03/26/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.91 [GMT -5:00]

AV: Trend Micro AntiVirus *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Skype\Plugin Manager\SkypePM.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Documents and Settings\Tom\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = localhost
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\progra~1\skype\phone\ieplugin\SKYPEI~1.DLL
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [LDM] c:\program files\logitech\desktop messenger\8876480\program\BackWeb-8876480.exe
mRun: [SigmaTel StacMon] c:\program files\sigmatel\sigmatel ac97 audio drivers\stacmon.exe
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [LVCOMSX] c:\windows\system32\LVCOMSX.EXE
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\progra~1\skype\phone\ieplugin\SKYPEI~1.DLL
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: audible.com\www
DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} - hxxp://www1.snapfish.com/SnapfishOutlookImport.cab
DPF: {254AA86E-5655-4518-AA87-185D7CC41801} - hxxps://secure.logmeinrescue.com/TechConsole/RescueControl.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1167759454071
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
AppInit_DLLs: sockspy.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\tom\applic~1\mozilla\firefox\profiles\luokq48w.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

============= SERVICES / DRIVERS ===============

R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2007-12-9 52240]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2007-9-18 36368]
R3 tmproxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2007-12-9 648456]
S0 ntcdrdrv;ntcdrdrv;c:\windows\system32\drivers\ntcdrdrv.sys --> c:\windows\system32\drivers\ntcdrdrv.sys [?]
S2 windev-2bc-2b1;windev-2bc-2b1;\??\c:\windows\system32\windev-2bc-2b1.sys --> c:\windows\system32\windev-2bc-2b1.sys [?]
S3 ICDUSB2;Sony IC Recorder (P);c:\windows\system32\drivers\IcdUsb2.sys [2006-12-24 39048]

=============== Created Last 30 ================

2009-03-25 11:57 <DIR> --d----- c:\docume~1\tom\applic~1\Malwarebytes
2009-03-25 11:28 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-25 11:28 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-25 11:28 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-03-25 11:28 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-03-24 20:19 <DIR> --d----- c:\docume~1\tom\applic~1\HouseCall 6.6
2009-03-24 19:13 <DIR> --d----- c:\windows\system32\appmgmt
2009-03-24 17:15 81,984 a------- c:\windows\system32\bdod.bin
2009-03-24 17:07 <DIR> --d----- c:\program files\common files\Softwin
2009-03-24 16:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Grisoft
2009-03-16 19:03 <DIR> --d----- c:\program files\New York Times
2009-03-16 10:34 <DIR> --d----- c:\windows\system32\XPSViewer
2009-03-16 10:30 14,048 -------- c:\windows\system32\spmsg2.dll
2009-03-07 17:43 54,156 a---h--- c:\windows\QTFont.qfn
2009-03-07 17:43 1,409 a------- c:\windows\QTFont.for
2009-03-03 11:31 <DIR> --d----- c:\program files\CCleaner
2009-03-03 03:24 <DIR> --d----- c:\windows\system32\log
2009-03-02 14:29 <DIR> --d----- c:\docume~1\tom\applic~1\BitZipper
2009-03-02 14:28 <DIR> --d----- c:\program files\BitZipper

==================== Find3M ====================

2009-03-25 20:13 20,328 ac------ c:\docume~1\tom\applic~1\GDIPFONTCACHEV1.DAT
2009-03-22 19:53 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-09 06:13 1,846,784 a------- c:\windows\system32\win32k.sys
2008-09-13 17:37 61,224 a------- c:\documents and settings\tom\GoToAssistDownloadHelper.exe
2008-07-18 15:19 0 a------- c:\documents and settings\tom\jagex_runescape_preferences.dat
2008-11-02 19:08 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008110220081103\index.dat

============= FINISH: 9:48:02.01 ===============

Attached Files



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#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 04 April 2009 - 06:51 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:

Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript


#3 suziq277

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Posted 06 April 2009 - 09:24 AM

I've already solved my problem. Thx anyway!

#4 Orange Blossom

Orange Blossom

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Posted 06 April 2009 - 08:32 PM

Hello suziq277,

Thank you for posting back. I'm glad that your computer problems have been fixed. Since this issue seems to be resolved, this thread will now be closed.

In case you experience any problems with the computer, please Start a new topic.

Happy computing,

Orange Blossom :thumbup2:

Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript





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