Print Server 2003 access denied
Posted 04 March 2009 - 08:57 AM
Server 2003 with XP work stations and HP printers.
Admins and Users are able to print from all my printers, my problem is that the printers say "access denied" and jobs do not show up in the spooler for the users. So far I have,
1. Deleted printers from local machines and re-added them.
2. ensured the drivers are from the OEM and reinstalled them.
3. Removed the printers and drivers from the server and reinstalled them.
4. Checked group policy and ensured that users have rights to add printers, even gave users the rights to install drivers.
5. verified that it is only some user accounts/ or some machines are haveing this issue.
6. Ensured that the machines are recieving Group policy.
7. verified the Domain users AD groups are included with the print operators group.
8. verified the printers are being shared, and that users should be able to access the shared printer.
9. Pulled out a few hairs,,, hit my head againts the wall, and punched the printers like Fonzy and said "HEYyy" with the thumbs up and no help,
any one out there that might have a clue please let me know. And if you think it maybe something I have tried please speak up and tell me what ya think I m doing wrong.
on a side note I have noticed that recently for some unexplained reason my print spooler has also grown from a typical 3K to over 40K mem usage.
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Posted 05 March 2009 - 04:45 AM
Hi, access denied may mean that the user/users do not have enough permissions to print. So do the users that are having problems have something in common e.g. belonging to a certain group. Can an admin log onto one of the XP machines and print? If so then it has to be a policy from the server side.
Posted 10 March 2009 - 01:43 AM
Well I would have to agree with you on it being a server side permission.
But I am unable to figure which permission in Group Policy.
According to the MMC group policy management module in which I ran shows that all systems have the right to print.
I quadriple checked the groups in which the users are in and there is nothing abnormal, but I could be missing something.
Yes the Admin has not problems on any of the work stations.
Posted 22 December 2009 - 04:05 PM
My environment has 1 x 2003 Print Server, 200 printers (using HP Universal Print Driver ver 4.5) and 1200 Win XP Clients. Some users receive “Access Denied” to some printers whereas other users have no problem connecting to the same printers. The problem has been an intermittent over the past year. Deleting all printers and the drivers on client computer and re-adding them after a few days of encountering the issue, resolves the problem but is obviously not a solution as we seem to hit this same issue every few months for some users. Below did the trick for me.
1 - On your 2003 Print Server, select the printer the user can’t access: properties>security settings and add the name of the domain user who can’t access the device and apply.
2 – On the XP computer with the problem - Logon using the users credentials who has the “Access Denied” message. Delete only the printer that cannot access the server.
3 – Logoff and Logon as the same user and you should be able add this printer without problem.
If the above resolves the problem then create another AD Group and add all users with appropriate print permissions. Then add this new group to the security settings on each printer on the server. I can’t explain why this works apart from assuming that users now have explicit permissions to print.
Researching forums, other users (mostly Vista) are adding a local TCP/IP Port and connecting to the printer. Whilst this works for individual users or small groups, it would be a pain for a large group of users and defeats the purpose of a print server and it’s obvious benefits.
Good luck and I would be interested to know how you get on.
Posted 12 January 2010 - 11:50 AM
Posted 01 February 2010 - 04:29 AM
Posted 01 February 2010 - 08:13 AM
Posted 01 February 2010 - 09:26 AM
All users (Except Admin) are in the same AD groups.
Some users have no issues at all.
Some users see a "access denied" under the printers Icon in printers and faxes.
Some systems not all require an admin to localy install the drivers in order for a user to map a printer. (even though I have allowed users in Group policy to add printers and install printer drivers.) This comes up with an Access denied popup. then they usually ask me to come install the printer drivers and sometimes there is no access denied under their printer Icons and for some users there is.
Some users are not able to delete a printer once added.
Since I have started this Post I have setup completely new workstations for all the users but I am still recieving this issue. The Systems and users seem to be random in a sense that two users could be on the same machine with different issues e.g it works for one and not the other, then they can go to another machine and achieve the opposite results.
People are still able to print, but when they recieve the access denied they are sometimes unable to delete a printer or view the spooler. and it has happened that some people cannot view the printer properties.
Edited by bleepingnetwork, 01 February 2010 - 09:29 AM.
Posted 01 February 2010 - 11:21 AM
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