Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Browser hijacked? - wormradar.com


  • Please log in to reply
12 replies to this topic

#1 xingxang

xingxang

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:12:43 PM

Posted 03 March 2009 - 04:04 PM

Hi. First post on this forum, I hope this is the correct place to post this question. Please let me know if it isn't.

My employer's laptop has been acting up recently, most noticeably his browser seems to be redirecting whenever a Google Search is done, or a link is pasted into the address bar. So he asked me to look into it, and after running Spybot, I noticed something odd- a listing for "wormradar.com iesiteblocker.navfilter"

Some vitals about his laptop:
WinXP, SP3
Dell Inspiron 9300
AVG 8.0.237
IE 7.0.5730

Any advice would be greatly appreciated.

BC AdBot (Login to Remove)

 


#2 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:43 PM

Posted 03 March 2009 - 06:27 PM

Hi and welcome to BleepingComputer :thumbsup:

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 xingxang

xingxang
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:12:43 PM

Posted 04 March 2009 - 09:13 AM

rigel-
Thanks for getting back to me.

It looks like MB did not find anything. But funny thing is, the browser is still redirecting, especially when clicking on Google Search results (haven't tried other search engines yet). When redirecting, it takes the user to sites like this one or other similar sites (after searching for hijackthis):

http://xxw.icityfind.com/jump2/?affiliate=...erms=hijackthis
(I disabled the link so nobody would follow it)

Sometimes instead of redirecting, the browser window changes to one of those smaller popup Scareware windows that say that "Warning! Your PC is at Risk Of Virus & Malware Attack! Your system requires immediate check! system security will perform a quick and free scan of your pc for viruses and malicious programs.

So something's still going on, though MB didn't find it. Anyway, here's MB's log:

Malwarebytes' Anti-Malware 1.34
Database version: 1815
Windows 5.1.2600 Service Pack 3

3/4/2009 8:48:08 AM
mbam-log-2009-03-04 (08-48-08).txt

Scan type: Quick Scan
Objects scanned: 73706
Time elapsed: 3 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:43 PM

Posted 04 March 2009 - 07:22 PM

Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Double-click GooredFix.exe to run it.
  • Select 1. Find Goored (no fix) by typing 1 and pressing Enter.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called GooredLog.txt).
Note: Do not run Option #2 yet.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 xingxang

xingxang
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:12:43 PM

Posted 05 March 2009 - 07:40 AM

rigel-
Here's the log:

GooredFix v1.91 by jpshortstuff
Log created at 07:34 on 05/03/2009 running Option #1 (rc)
Firefox version [Unable to determine]

=====Suspect Goored Entries=====

=====Dumping Registry Values=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"[email protected]"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff"

#6 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:43 PM

Posted 05 March 2009 - 08:29 AM

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 xingxang

xingxang
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:12:43 PM

Posted 10 March 2009 - 10:49 AM

rigel-
Sorry for the delay, our office is currently working odd hours, so I am not here Friday-Monday.

Anyway, I tried to run SDFix, but am having problems. Here's what I did-

Downloaded SDFix.exe to my desktop,
Double-Clicked the icon
SDFix appears to have extracted fine to C:\SDFix
Notepad opened with further instructions
Per instructions, I rebooted into Safe Mode
Here is where odd things happened-
Start menu, I could not find the RUN command (maybe due to screen aspect change not allowing room in Start Menu for the Run Line?)
So I typed Windows-R to bring up the Run Command window.
Typed in C:\SDFix\RunThis.bat, but nothing happened.
So I navigated to the SDFix folder, and tried to run the .bat file from there, but again nothing happened.
Tried to open Command Prompt from Start/Accessories, but again nothing.

Seems like DOS mode may be disabled on this machine, is that possible?

Now the pc in question is becoming unresponsive after 15-20 minutes of use, and requires hard reboot. Things seem to be rapidly deteriorating.

Edited by xingxang, 10 March 2009 - 10:52 AM.


#8 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:43 PM

Posted 10 March 2009 - 08:27 PM

Let's put SDFix on hold for the moment. We will return to it after another scan. Let's see if we can stop the deterioration.

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 xingxang

xingxang
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:12:43 PM

Posted 11 March 2009 - 02:08 PM

Here is SUPERAntiSpyware log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/11/2009 at 02:29 PM

Application Version : 4.25.1014

Core Rules Database Version : 3791
Trace Rules Database Version: 1747

Scan type : Complete Scan
Total Scan Time : 02:01:00

Memory items scanned : 249
Memory threats detected : 0
Registry items scanned : 6644
Registry threats detected : 0
File items scanned : 90009
File threats detected : 0

#10 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:43 PM

Posted 12 March 2009 - 11:14 AM

Let continue with ESET
Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start. (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)[/color]
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn\ them back on after you are finished.


After you finish ESET, please retry SDFix

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 xingxang

xingxang
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:12:43 PM

Posted 13 March 2009 - 10:32 AM

Eset results:

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3931 (20090312)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=d4f7b04f4be1a44296a1af0968e6fdc5
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2009-03-12 09:27:46
# local_time=2009-03-12 05:27:46 (-0500, Eastern Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=330690
# found=0
# scan_time=3178

#12 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:43 PM

Posted 13 March 2009 - 11:40 AM

Please retry the SDFix procedure. How are the redirects now?

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#13 xingxang

xingxang
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:12:43 PM

Posted 13 March 2009 - 02:33 PM

Redirects no longer occurring... tried SDfix but had problems, something like "directory does not exist" message or similar.
PC seems to be running much faster now, though...
Will try to run SDfix but it may be early next week before I can get to it, other things coming up...
thank you much for your patience and help, rigel.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users