Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Can not install Malwarebytes' Anti-Malware software


  • Please log in to reply
1 reply to this topic

#1 RDBUSH

RDBUSH

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:11:27 PM

Posted 02 February 2009 - 12:47 AM

I have been infected with the XP Antispyware 2009 program and am unable to get the Malwarebytes' Anti-Malware program to load in order to clean it. I have down-loaded the MBAN removal program from this site and saved to my desktop (as instructed). When I double click on the launch Icon nothing hapens, when I right click and Open nothing happens, when I right click and choose run as .... I get the screen Account user screen and choose current user .... no program launch occures. It seems as if the MS Antispyware 2009 program interfers and stops the install. Can you advise please

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 61,365 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:12:27 AM

Posted 02 February 2009 - 11:05 AM

Hi and welcome.. let'see if you can get it with these.

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.



If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.

Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook Have you seen..Select Real Security




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users