Loading PBR for Descriptor 2... done.
Posted 26 January 2009 - 09:43 PM
I have done a fair amount of searching on this topic and am at a loss. My PC is a DELL Dimension E310 desktop. I was removing some unneeded programs using the add/remove programs utility and the computer needed to restart. Upon restarting, the DELL screen came up, followed by a black screen with a blue band that says "www.dell.com." Below this, there is a line that says, "Loading PBR for descriptor 2... done." Below this there is a line that says, "A disk read error occurred," and below this, there is a line that says, "Press Ctrl+Alt+Del to restart." Upon doing so, the computer goes back to the 1st Dell screen, then back to the last screen mentioned.
Can someone please help me get through this so I can at least recover the files that are one the hard drive? I am afraid to take any of the advice on various forums and websites because I have a lot of files that have not been backed up. Any help is greatly appreciated!
Thank you in advance!
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Posted 26 January 2009 - 11:28 PM
Posted 27 January 2009 - 01:31 AM
Note: You may need to change the boot order in the BIOS so that the CD-ROM is the first device in the boot order to be able to boot from the Windows installation disk.
To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, follow these steps:
1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.
2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
3. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the]Recovery Console.
4. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.
5. At the command prompt, type fixmbr , and then press ENTER.
6. To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.
Posted 27 January 2009 - 07:21 AM
If I run Recovery Console, will that wipe out my existing files and data on my computer. Again, I do not have backups of everything. There are some files that I must get off of the hard drive. I have read in several posts (elsewhere) that running Recovery Console may wipe everything out. Is this true?
I have gone into the BIOS and my computer does recognize the hard drive and is also set to boot from the hard drive.
I am just very hesitant to try something without fully knowing that my files will be safe...
Posted 27 January 2009 - 07:33 AM