Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Clicking on Google links goes to wrong sites


  • Please log in to reply
8 replies to this topic

#1 machrj

machrj

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:02 PM

Posted 12 January 2009 - 08:44 PM

Here is the scenario. I ask Google to search for something. It returns lots of results.
I click on one of the links and get taken to a totaly different Ad related site.
I click the back button to return to the Google resluts page.
I click on the same link again and this time it goes to the proper place.

I am running Windows XP - The following is from the Help - About in the Control Panel: Microsoft Windows Version 5.1 Build 260.xpsp_sp3_gdr.080814_1236: Service Pack 3

I have McAfee Security Center installed - last updated 1/12/09 - last scan 1/11/09
I have used Lavasofts Adaware and CCleaner.

The problem has been here for about a week and running the above software has not changed anything.

Please advise as to my next step.

Thanks

Rich Mach

BC AdBot (Login to Remove)

 


#2 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:02:02 PM

Posted 12 January 2009 - 09:21 PM

Hi and welcome to BleepingComputer :thumbsup:

Two procedures to run...

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 machrj

machrj
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:02 PM

Posted 16 January 2009 - 08:04 PM

I ran MalwareBytes - found several items and deleted them. It seems to have fixed the problem. Should I run the SDFix anyway?
Here is the log.

Malwarebytes' Anti-Malware 1.32
Database version: 1647
Windows 5.1.2600 Service Pack 3

1/12/2009 9:11:15 PM
mbam-log-2009-01-12 (21-11-15).txt

Scan type: Quick Scan
Objects scanned: 89394
Time elapsed: 14 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\wtx71580.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c8876d6c-3501-3d55-959a-7b557b73c84f} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c8876d6c-3501-3d55-959a-7b557b73c84f} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{bbe75c68-ab0c-3f14-94e6-02be68cca221} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7499565e-bd6d-36dc-944b-0c897fd7d95d} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c8876d6c-3501-3d55-959a-7b557b73c84f} (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\wtx71580.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\tx71580.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Program Files\KB51574.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\RECYCLER\ADAPT_Installer.exe (Heuristics.Malware) -> Quarantined and deleted successfully.

#4 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:02:02 PM

Posted 17 January 2009 - 10:45 AM

Yes please. The two work very well together.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 machrj

machrj
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:02 PM

Posted 18 January 2009 - 12:35 PM

Okay - I ran SDFix. Here is the log.

SDFix: Version 1.240
Run by Administrator on Sun 01/18/2009 at 12:06 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\sdfix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\WINDOWS\system32\eventmgr.exe - Deleted





Removing Temp Files

ADS Check :

Thanks for the HElp

Rich Mach

#6 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:02:02 PM

Posted 18 January 2009 - 12:49 PM

Our next step...
Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 machrj

machrj
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:02 PM

Posted 20 January 2009 - 05:20 PM

I ran both the ATF Cleaner and the Super Anti-Spyware. Nothing was found.
Super Anti-Spyware displayed a message that nothing was found. No log file was created.
Clicking on Preferences then Statistics/Logs shows a screen with no logs listed.
The "Keep Detailed Logs" checkbox is checked.

What does each of these programs do and why are they run in this order?

Thanks for the help and the info.

Rich Mach

#8 machrj

machrj
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:02 PM

Posted 20 January 2009 - 05:22 PM

Just to be more specific - I ran ATF Cleaner and Super Anti-Spyware in Safe mode as Administrator. Super Anti-Spyware ran over-night (I started it at 6 PM and it still had a long way to go at 10 PM.

Rich Mach

#9 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:02 PM

Posted 20 January 2009 - 05:48 PM

Hello.

It seems this is another one of those sysaudio.sys infection.

I need to confirm if it is that though. Please perform the following steps. First backup the registry because we are going to export a key so I can look at. If something goes wrong we have a backup in place to let us be safe when searching.

Backup Registry with ERUNT

This tool will create a complete backup of your registry. A backup is created to ensure we have backup so encase anything goes wrong we can deal with it. Do not delete these backups until we are finished.
  • Please download erunt-setup.exe to your desktop.
  • Double click erunt-setup.exe. Follow the prompts and allow ERUNT to be installed with the settings at default. If you do not want a Desktop icon, feel free to uncheck that. When asked if you want to create an ERUNT entry in the startup folder, answer Yes. You can delete the installation file after use.
  • Erunt will open when the installation is finished. Check all items to be backed up in the default location and click OK.
You can find a complete guide to using the program here:
http://www.larshederer.homepage.t-online.de/erunt/erunt.txt


How to Restore from the ERUNT Backup
Only restore from the backups if instructed to, or you need to do so. You need it if after doing something, your computer will only boot in Safe Mode and you are unable to contact us (or anyone else) for help by other means, or if your computer will not boot into Windows at all.

To restore if you can boot, navigate to C:\WINDOWS\erdnt, choose the folder with the most recent date, and double click ERDNT.EXE. Check all boxes in the restoration options.

To restore from the Recovery Console using the Windows CD:
  • Turn on your machine with the disk in the drive.
  • Type in the number of the Windows installation you want to repair (usually 1), then press Enter.
  • Type in the Administrator password (leave blank if you are unsure what it is or if you do not have one) and press Enter.
  • Type without quotes "cd erdnt" followed by Enter.
  • Type without quotes "dir" followed by Enter. This will list out the available folders, whose names are the date on which the backup was taken in (M)M-DD-YYYY format. Try the most recent dates first.
  • Type without quotes "cd **name of the folder**" followed by Enter.
  • Type without quotes "batch erdnt.con" followed by Enter.
  • Type without quotes "exit" followed by Enter.
  • Remove your CD from the drive and reboot your computer into the restored registry. If you still cannot boot, try again with an earlier restore date.

Create and Run batch script
  • Copy the following into a notepad (Start>Run>"notepad"). Do not copy the word "quote".

    @Echo off

    If exist "C:\looking.txt" Del /q /s "C:\looking.txt"
    reg query "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\drivers32" >> C:\looking.txt
    Notepad C:\looking.txt

    Exit

    Del %0

  • Click File, then Save As... .
  • Click Desktop on the left.
  • Under the Save as type dropdown, select All Files.
  • In the box File Name, input peek.bat.
  • Hit OK.
When done properly, the icon should look like Posted Image for the .bat file.

Double click on peek.bat, and Black DOS window shall appear and then notepad will soon open. This is normal please do not panic. Once it's complete copy and paste the contents of notepad in your next reply.

Note: If you closed notepad accidentally, it can also be found at C:\looking.txt

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users