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Incredimail NOT sending out e-mail


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#1 Nudeman

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Posted 31 October 2008 - 03:49 AM

For the last 2 months I have NOT been able to send out any e-mails using the Incredimail program...I have sent several e-mails to the tech support at Incredimail.com and they have NOT been able to help me out....I have un-installed and re-installed the program several times, I have also cleaned my registry....I have also done a full format and re-load of Windows 2000 Professional, and I keep on getting the same ERROR which is as follows:
Socket Error: -2146885628 , Port: 465, Protocol: SMTP.Cannot find object or property......
My ISP is ATT.Yahoo.com.....
I have contacted ATT and they can NOT fix the problem either...
So does anybody out there on this board have any suggestions on how I can fix this problem??
Please Advise...
And THANKS in ADVANCE for any ASSISTANCE anybody gives me....

Warmly,


Nudeman

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#2 Queen-Evie

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Posted 31 October 2008 - 06:54 PM

Apparently you are not the only one having this issue.
Instead of giving you a long response here, I'll direct you to DSL Reports
where this problem is discussed.
You may find the solution mentioned there.

DSL Reports-Incredimail

#3 Nudeman

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Posted 03 November 2008 - 03:04 AM

Fix to the Incredimail Problem 'Socket Error:'
I found the follow instructions on fixing Incredimail to correct the ERROR that we all (or most of us) were getting...
Socket Error: -2146885628 , Port: 465, Protocol: SMTP.Cannot find object or property
And this fix works (so far)....

Simply follow these steps:
Open IncrediMail.
Click the ‘Tools’ menu and select ‘Accounts’.

In the window that opens, select your Yahoo account or the account
that you are having problems sending from and do the following:
Click ‘Properties’.
Click the ‘Advanced’ tab and make the following changes:
Uncheck the ‘This server requires a secure connection (SSL)‘
checkbox below the ‘Outgoing Mail (SMTP)’ field.
Change the port in the ‘Outgoing Mail (SMTP)’ field to 25 <<This SSL # is the only one that works..>>>
(no adjustments should be made in the ‘Incoming mail (POP3)
field or checkbox).

If you are a Yahoo! Plus user you will also need to make sure your
outgoing server is set to ‘plus.smtp.mail.yahoo.com’ <<This is IMPORTANT and must be done>>>>
Click ‘Servers’.
Change your outgoing server name to ‘plus.smtp.mail.yahoo.com

Anybody who has ATT as their ISP is automatically a Yahoo! Plus user...
Especially if your a DSL user...

Note: Once you make these changes in your account configuration, you may receive a message from Yahoo! indicating that you are not using the secured connection option. We are aware of this and assure you that it is only a temporary solution. We assure you that we will make all the necessary changes to provide you with a full solution. In the near future you will be able to send emails via IncrediMail using Yahoo’s new connection without any problems at all.

#4 geek007

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Posted 26 December 2013 - 03:11 PM

Please call @ Phone-1855-663-4731 (United States)
Phone- 0-808-189-1341 (United Kingdom)

 

incredimail technical support






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