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Compaq Presario Disk Boot Failure F10 system recovery not working


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#1 Luchipboo

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Posted 09 October 2008 - 10:44 PM

Got the infamous "DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER" on my mom's compaq presario desktop sr1900nx. It appears on a black screen after the red/white compaq screen. It takes about 30 seconds for the error to appear. There is a blinking underscore the line below it. I have done several hours of searching and have tried several things to get to at least to the system recovery area, but I can not even do that. When I cut power to it and try at least starting the boot process, I do get the COMPAQ red/white screen with 3 options on it. ESC to enter boot menu, F1 for setup, F10 for system recovery. The ESC & F1 work, but that's about it. I can not access the system recovery. It does NOT have a floppy drive, nor did the PC come with any recovery disks and of course I do not have any. I am just looking at this point to recover some pictures/documents from it...then as far as I am concerned it is trash. It was running windows XP. Is this even possible without spending a ton of cash on recovery cd's or for file recovery? I have also tried F8, Pause/Break and have hunted the setup/boot menu for anything that could help - and found nothing.

Thank you.

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#2 dc3

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Posted 10 October 2008 - 12:21 AM

Hi Luchipboo, and welcome to BleepingComputer.

That Compaq has a recovery partition, this is why it didn't come with the discs. If you have the user's manual it should explain how to use it.

If you wish to backup the files that are on there first, you can alway install that hdd in another desktop as a slave drive. This will required setting the jumper on the rear of the drive in the slave position, and connect to the IDE data connector in the middle location. You should be able to access your files from there.
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#3 Luchipboo

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Posted 10 October 2008 - 06:32 AM

I did consult the manual, but it didn't seem to cover the problem of not being able to access anything beyond the COMPAQ login screen. I believe it did give me steps to follow if windows is not responding, but to no avail. I am not sure what you mean by the other solution, but I have a friend who may. Wish me luck.
Thank you.

#4 usasma

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Posted 10 October 2008 - 03:16 PM

For about $20 US you can usually get copies of the Compaq recovery disks in 4 or 5 days.
Call 1-800-HPINVENT
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **




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