Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

My Computer Will Not Let Me Download Anything


  • Please log in to reply
2 replies to this topic

#1 cindysells

cindysells

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:27 AM

Posted 15 September 2008 - 04:24 PM

HI...

I need some help with my computer not letting me download anything... including not being able to update windows.. I keep getting the following message...

Security Alert!
Your current security settings do not allow this file to be downloaded!!

I have tried to go to the security controls and change the security level... but it changes back on its own.

Thank you for any help you can offer... I sure I have a bug.

Cindy

BC AdBot (Login to Remove)

 


#2 cindysells

cindysells
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:27 AM

Posted 15 September 2008 - 06:04 PM

Windows XP operating.... emachine

I really need some help... I don't know alot about computers... enough to be dangerous...

My computer will not let me download anything and the security controls in internet options seems to not save any changes..

Anyone have any idea how to help me.

Thank you in adance

#3 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:06:27 AM

Posted 15 September 2008 - 07:12 PM

Hi Cindy,

Try following the procedure below. If you cannot dowload to your current computer, try downloading Malwarebytes - and it's updates - to another computer and then move them via flash drive or cd to your computer.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users