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Setup.exe Has Stopped Working
Posted 05 September 2008 - 05:25 AM
I hope that I may find one from one of you guys!
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Posted 05 September 2008 - 05:59 AM
Posted 05 September 2008 - 06:03 AM
And try REVO Uninstaller to remove all traces which Add/Remove quite often does not do.
Edited by rowal5555, 05 September 2008 - 06:06 AM.
Posted 05 September 2008 - 06:27 AM
Yes, all the webcam software I have tried was supposed to be Vista compatible. I downloaded the latest for the Logitech direct from Logitech website rather than from the installation disks. It installs fine as does the Logitech Webcam desktop application. It is only when Skype tries to connect that it fails. But this happens with each of the webcams. I have run a diagnostic and sent results to Skype and am awaiting their reply. I suspect they will say "it's a Vista problem!"
I ran the installations as Administrator but I will now try REVO uninstaller as suggested.
Posted 05 September 2008 - 10:45 AM
After getting rid of all the traces of all 4 webcams, I uninstalled Skype, then (after rebooting) downloaded the latest Logitech software for my Fusion webcam and installed it, then downloaded Skype again. First time the audio driver would not install, so I reinstalled. Then the cam seemed to install ok but as soon as I tried the Audio/video test call in Skype, as soon as the video started to capture, it froze , the sound became distorted and video broke up. Needless to say it failed to play back properly. This is exactly what has been happening all the time with tests and live calls with each of the webcams I've tried. I used both latest Skype 3.8 and 4.0 Beta with same result.
Posted 06 September 2008 - 05:27 AM
1) The Problem Reports and Solutions applet in Control Panel
2) The Reliability Monitor (in the Performance Monitor tool)
3) Running "perfmon /report" (without the quotes) from the Start menu
4) Checking Event Viewer for errors - particularly in the Windows Logs - Application and System logfiles.
- John Microsoft MVP - Windows Experience ( http://www.carrona.org/ )
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Posted 08 September 2008 - 11:58 AM
Posted 08 September 2008 - 11:41 PM
Ok, does your cam working with any other programs?(like Windows Live Messenger, ICQ etc.) If yes, Skype does not support you cam, or your Skype settings needs to be resetted..If no download Camtasia studio 5 trial and check, if it working or not..Again, if yes, your connection could be weak for instant cams,if no, then your cam not working-change it
Thanks. I will work through those. Vista tends to get blamed for everything even when it is a 3rd party's fault. I have run a diagnostic for Skype who say they normally respond within 72 hours but that was nearly 2 weeks and 2 reminders ago! Still no reply.
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