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Multimedia Audio Controller Driver Missing


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#1 shadow13

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Posted 20 July 2008 - 12:14 AM

Can any one help me, my computer don't have a sound or the file did'nt play when i play an audio or movie file. Do you know what can i do, the system said that the Multimedia Audio Controller Driver are missing or not yet installed along with the audio devices.

This are my computer summary

Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
VIA Technologies, Inc. P4M266A-8235
Enclosure Type: Desktop

Processor a
2.40 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache

Main Circuit Board b
Board: P4M266A-8235
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/22/2004

Drives
20.00 Gigabytes Usable Hard Drive Capacity
2.59 Gigabytes Hard Drive Free Space

ATAPI DVD C DH52C2P [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST320413A [Hard drive] (20.02 GB) -- drive 0

Memory Modules c,d
224 Megabytes Installed Memory

Slot 'A0' has 128 MB
Slot 'A1' has 128 MB

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller

Display
S3 Graphics ProSavageDDR (Microsoft Corporation) [Display adapter]
Samsung SyncMaster [Monitor] (13.8"vis, s/n HMAP207569, February 2007)

Bus Adapters
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller

Multimedia
None detected

Communications
SoftV92 Data Fax Modem


VIA PCI 10/100Mb Fast Ethernet Adapter
primary Auto IP Address: 192.168.251.251 / 19
Gateway: 192.168.224.1
Dhcp Server: 192.168.224.1
Physical Address: 00:11:5B:94:F5:CD

Networking Dns Servers: 203.84.191.216
121.1.3.208
121.1.3.199
121.1.3.250

Other Devices
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)

Hope someone can help me

Edited by shadow13, 20 July 2008 - 12:16 AM.


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#2 mme

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Posted 20 July 2008 - 01:58 AM

http://www.viaarena.com/downloads/drivers/...oCode_v600a.zip

try that it should be the one

#3 shadow13

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Posted 20 July 2008 - 09:43 PM

Thank You I already downloaded the file. What will I do next?

#4 mme

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Posted 20 July 2008 - 09:59 PM

right click on the file/download and install it
follow the prompts and you may have to restart

check to see that system restore has been turned on
start/control panel/system/system restore tab/make sure theres no check in the box
click ok to close..........

if you want to create a restore point

start /all programs/accessories/system tools/system restore
choose create a restore point

should you have any problems you can go to safemode and use system restore if you need too

other than that you should be ok to go ahead and install the sound driver you need

Edited by mme, 20 July 2008 - 10:00 PM.


#5 shadow13

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Posted 24 July 2008 - 08:54 PM

I can't install it the file was a .zip and I can only extract it. I'm sorry but can you tell me the exact procedure, this was my first time at computer and I don't know very much about it.

#6 Adamsappleone

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Posted 25 July 2008 - 01:24 AM

it's probably an .inf file, you can update the driver from device manager. double click the Multimedia Audio Controller Driver, go to the driver tab, click on update driver
click on "no" to let windows contact windows update, then click next, then click on "install from a list or specific location" click next, un-check search removable media, and then check the box for the search path,
then click browse, then browse to the location where the inf file is and click on ok.

Edited by Adamsappleone, 25 July 2008 - 01:25 AM.

Multi-Boot, Vista Ultimate x64, Windows 7 x64 & Windows 8 Pro x64

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#7 shadow13

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Posted 03 August 2008 - 12:22 AM

The system still can't find the program, what am I going to do?

#8 usasma

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Posted 03 August 2008 - 06:26 AM

There's 2 ways to do this IME:

1) Give us the exact make and model of your system and we'll see if we can locate the driver.

2) Right click on the Multimedia Audio Controller Driver in Device Manager and select "Properties"
Click on the Details tab, and then select Hardware ID from the dropdown box in that window.

There will be a string of letters and numbers there. You'll want the 4 characters immediately after the VEN_ (the Vendor ID), and the 4 characters immediately after the DEV_ (the Device ID).

Then, go to http://www.pcidatabase.com and enter the 4 characters for the Vendor ID in the Vendor ID box and click on the Search button.
It should list a company (with a clickable link) on the results page. Click on that link and search the next page for the Device ID. Let us know what it says and we should be able to locate a driver from there.
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

#9 shadow13

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Posted 04 August 2008 - 12:27 AM

Heres the result, hope you can help me
Chip Number: VT8237
Chip Description: AC97 Enhanced Audio Controller - the 8251 controller is different
Notes: http://averatec.com/customercare/support/d...14.0.1.3890.exe

Am'I going to download from the site?

Edited by shadow13, 04 August 2008 - 12:29 AM.


#10 usasma

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Posted 04 August 2008 - 04:01 PM

I recall using this driver recently for another VIA chipset/AC97 sound card issue and it worked.
Download the file and double click on it - then follow the prompts to install it.
Let us know how it works out.
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

#11 shadow13

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Posted 04 August 2008 - 07:48 PM

It work, thanks a lot




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