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I Can't Gey My Computer To Recognize My Speakers!


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10 replies to this topic

#1 iRdchr

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Posted 12 June 2008 - 07:32 PM

Hi, i'm not terribly tech savvy but I really need some help. I have a pair of "Creative" speakers and an XFI Sound Blaster Audio Card and I have installed the card and everything and plugged in the speakers but I can't get the computer to recognize them. I took the Audio Card material off of my computer and reloaded it in hopes that that was the problem but it wasn't. I use a Gateway MIDWAY X68 Desktop PC with Windows XP. Any help would be more than appreciated, thanks everyone!

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#2 garmanma

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Posted 12 June 2008 - 07:55 PM

Is the speaker jack plugged into the green jack on the sound card? Is the speaker power cord plugged in? Does the sound icon show in the system tray.without a red X?
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#3 iRdchr

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Posted 12 June 2008 - 07:59 PM

Yes they are plugged into the green jack on the sound card, the speakers are properly plugged in, the sound icon does not show in the system tray at all.

#4 garmanma

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Posted 13 June 2008 - 01:50 PM

Did you disable the onboard sound and load the driver for the Sound blaster card?
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#5 iRdchr

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Posted 13 June 2008 - 04:38 PM

How would I go about disabling the onboard sound?

#6 garmanma

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Posted 13 June 2008 - 06:08 PM

There might be an option in the BIOS or you can do it in Device Manager
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#7 Queen-Evie

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Posted 13 June 2008 - 09:35 PM

To put the speaker icon in the system tray:

Start menu/Control Panel
Open Sounds and Audio Devices.
Volume tab.
Under Device volume, check the box Place volume icon in the taskbar.
Click Apply.

IF you installed the drivers for your SB card:

Something to check.

Start/Control Panel.

Open Sound and Audio Devices.

Volume tab, click on Properties in Device Volume.

Play control should open.

Click on Options/Properties. Place a checkmark by everything, click OK.
Back to Options/Advanced Controls.

If under any of the categories, you see Advanced click on that, if a box opens that has
OTHER CONTROLS/1 Digital Output Only check if it's unchecked.
OR UNCHECK if checked.

Try playing a cd or music file.
If you have sound, wonderful. If not, more troubleshooting.

(This worked for another model number Sound Blaster card, it may work for you)

#8 mraz123

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Posted 14 June 2008 - 05:30 AM

I think you should install the correct driver for that sound card... or update it to the latest version of your sound card driver....

#9 iRdchr

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Posted 15 June 2008 - 03:33 PM

When I open "Sound and Audio Devices" it tells me that there is no device connected. I don't know hot to upgrade to the newest drivers. I installed the drivers that came with the sound card. It's an XFI Sound Blaster Xtreme Audio.

#10 Queen-Evie

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Posted 16 June 2008 - 03:55 PM

Start over from the beginning. Turn off your computer, open it up, and check to see if the card is firmly seated in the slot.
You may want to take it out, and then put it back in. Make sure you unhook the speakers BEFORE removing the card.
After confirming that it is firmly seated, install the drivers from the cd that came with the card.
The message you receive about no audio device connected is usually because the drivers are not installed.

#11 garmanma

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Posted 16 June 2008 - 05:06 PM

Read this service white page
http://support.creative.com/kb/
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