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Ccc.exe Error


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#1 jjjdempsey

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Posted 23 May 2008 - 04:02 PM

Need some advice on how to solve a shutdown problem. When I shutdown I recieve an error the the file ccc.exe has stopped responding. Any suggestions on how to solve this issue?

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#2 extremeboy

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Posted 23 May 2008 - 04:15 PM

Hi and welcome to BC.
When you shutdown your computer you get the ccc.exe error, but does your computer still shut down or does it just stop there? Where is your ccc.exe file located?

ccc.exe is short for Catalyst Control Centre: Host application it belongs to the software Catalyst Control Centre by ATI Technologies Inc.

With Regards,
Extremeboy
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#3 extremeboy

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Posted 23 May 2008 - 07:03 PM

Hi,
Also Try to download and install the most recent ATI drivers/software:
http://ati.amd.com/support/driver.html
please answer the above questions as well

Regards,
Extremeboy
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#4 jjjdempsey

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Posted 23 May 2008 - 09:21 PM

Ok, bear with me I am going to try and answer all your questions.

I get the error on shut down and have to manually close the file because it is not responding.

I have search for the file and as far as i can tell it is located as follows: c:\programfiles\ATI Technolgies\ATI.ACE\Core-Implementation

I have tried to download the most recent driver and i am not certain which file i need. Any suggestions??

I appreciate all the help.

#5 extremeboy

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Posted 23 May 2008 - 09:37 PM

Hi,
Great, c:\programfiles\ATI Technolgies\ATI.ACE\Core-Implementation should be located in Program Files which is good, just making sure.

I get the error on shut down and have to manually close the file because it is not responding

When you said close do you mean terminate it by using Task managment?

I have tried to download the most recent driver and i am not certain which file i need. Any suggestions??

Can you show me the link that you don't know which file to download?
Also read here, it may help you: http://www.pronetworks.org/forum/about91247.html

Regards,
Extremeboy

Edited by extremeboy, 23 May 2008 - 09:39 PM.

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#6 usasma

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Posted 24 May 2008 - 07:16 AM

To identify the driver needed, go to Start...Run...and type in "devmgmt.msc" (without the quotes) and press Enter
Click on the + sign next to Display Adaptors - that'll expand the heading and you can read the info about your video card.
You can use that at the ATI website to download the appropriate drivers - or you can post that info here and we'll recommend a link for you to use.

Prior to installing the new drivers (but after downloading them), I'd recommend that first uninstall the ATI software from the Add/Remove Programs applet in Control Panel. Then reboot, dismiss the "Found New Hardware" dialog, and then install the new drivers.
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#7 garmanma

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Posted 24 May 2008 - 08:43 AM

The Catalyst Control Center is a program not a driver. You don't even have to have it installed if you don't want to. You can simply remove it in Add/Remove Programs and redownload it from ATI's support site ATI Support

Edited by garmanma, 24 May 2008 - 08:47 AM.

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#8 extremeboy

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Posted 24 May 2008 - 10:03 AM

The Catalyst Control Center is a program not a driver. You don't even have to have it installed if you don't want to. You can simply remove it in Add/Remove Programs and redownload it from ATI's support site ATI Support


Agreed you should remove it form add/remove. If you read that link I gave you it tells you that you should remove it by using add/remove. Then reinstall it, if you like.
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