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Windows Freezes At Logo


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#1 Adamsappleone

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Posted 14 May 2008 - 12:12 PM

Hello all;

I have been reading some posts here with similar issues, mine however, has got me stumped.
You can view my system specs in my profile.
I have a very clean running machine and never had any issues with viruses, malware, spyware, etc:
My event viewer shows no warnings/errors
I do not receive any error codes/messages
I have done a "chkdsk /r", "chkdsk /f" and "chkdsk /p" all results were clean
I have also done "fixboot" "fixmbr" didn't resolve the issue
My system will, after being off for 5 hours or more, freeze at the Windows Logo (the bar) and I have to do a hard restart and choose "last known configuration that worked" which 8 of 10 times will work, the 2 times it doesn't I choose "start windows normally" and all is fine and at that point I can restart anytime without problems, it's the sitting off for 5 hours or so that's got me stumped.
I am just wondering if it might be my video card, I have heard that video cards do sometimes cause boot hangs, random reboots and restart loops.
It's a Diamond Stealth S120 ATI Radeon 9550 256mb
I know I cannot use the most current driver for it as an ati2mag error shows up in my event viewer.

Any thoughts or suggestions will be greatly appreciated
Thanks to all in advance

Multi-Boot, Vista Ultimate x64, Windows 7 x64 & Windows 8 Pro x64

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#2 ruby1

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Posted 14 May 2008 - 01:41 PM

please advise
in your signature you list zone alarms
which version of zone alarms do you have

http://www.zonealarm.com/store/content/home.jsp

also
avast antivirus;

http://www.avast.com/

and threatfire

http://www.threatfire.com/



you MAY have THREE antivirus programs installed?

and if so you are really running UN protected;

please clarify which ARE installed?

#3 Adamsappleone

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Posted 14 May 2008 - 02:34 PM

please advise
in your signature you list zone alarms
which version of zone alarms do you have

http://www.zonealarm.com/store/content/home.jsp

also
avast antivirus;

http://www.avast.com/

and threatfire

http://www.threatfire.com/



you MAY have THREE antivirus programs installed?

and if so you are really running UN protected;

please clarify which ARE installed?


I have them all installed and running and protecting with no issues.
Zone Alarm Firewall
All are the free home versions, which all can be obtained thru the links or Majorgeeks.com
"ThreatFire's ActiveDefense technology does, and has proven to provide up to 243% more protection when combined with traditional AntiVirus products"
Read the entire article from the link.
Sorry for any confusion, I have updated my sig to reflect the proper downloads

Edited by Adamsappleone, 14 May 2008 - 02:45 PM.

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#4 ruby1

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Posted 14 May 2008 - 02:43 PM

maybe others will disagree with me; but the way I for one 'read ' this you have TWO antivirus protection programs installed

avast and threatfire

this is NOT recommended computer practice and you may well BE infected without actually knowing it

#5 Adamsappleone

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Posted 14 May 2008 - 03:10 PM

maybe others will disagree with me; but the way I for one 'read ' this you have TWO antivirus protection programs installed

avast and threatfire

this is NOT recommended computer practice and you may well BE infected without actually knowing it


I have had a HJT Log reviewed by Juliet and my system was clean as I have stated and this was running the same programs and that was done due to having some program scan my system from a search result looking for an answer to my boot issue.

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#6 ruby1

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Posted 14 May 2008 - 03:17 PM

maybe others will disagree with me; but the way I for one 'read ' this you have TWO antivirus protection programs installed

avast and threatfire

this is NOT recommended computer practice and you may well BE infected without actually knowing it


I have had a HJT Log reviewed by Juliet and my system was clean as I have stated and this was running the same programs and that was done due to having some program scan my system from a search result looking for an answer to my boot issue.

for clarity, would you kindly give a link TO that log which I presume is on an HJT log section on a forum?

#7 hamluis

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Posted 14 May 2008 - 04:10 PM

I have to agree with Ruby about the feasability of running Threatfire and Avast AV...one or the other should be sufficient and eliminate the possibility of conflicts between the two.

It's the same situation as having 2 firewalls attempting to do one job at the same time...not recommended.

Louis

#8 Adamsappleone

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Posted 14 May 2008 - 04:54 PM

maybe others will disagree with me; but the way I for one 'read ' this you have TWO antivirus protection programs installed

avast and threatfire

this is NOT recommended computer practice and you may well BE infected without actually knowing it


I have had a HJT Log reviewed by Juliet and my system was clean as I have stated and this was running the same programs and that was done due to having some program scan my system from a search result looking for an answer to my boot issue.

for clarity, would you kindly give a link TO that log which I presume is on an HJT log section on a forum?


Here ya go;
http://forums.pcpitstop.com/index.php?showtopic=153680

Please note that I was not running Avast at the time which I have been using for over a year. I wanted to try out McAfee again as I had used it years ago with AOL and shortly after this log was taken I switched back to Avast.

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#9 ruby1

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Posted 14 May 2008 - 05:13 PM

thanks;
please also clarify

you have Zone alarms firewall ; have you turned OFF the XP firewall?

which NOW is your installed antivirus program and how did you remove the others?

also; who is your ISP and by what method do you connect to the internet, ( you could even have an antivirus protection method in that connection )

#10 garmanma

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Posted 14 May 2008 - 05:38 PM

Did you check the Event Viewer for anything strange looking that happens at about the same time as your problem
Mark
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#11 Budapest

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Posted 14 May 2008 - 05:53 PM

If your motherboard has on-board video you could try pulling the video card out and see if that solves the problem.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 Adamsappleone

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Posted 14 May 2008 - 11:48 PM

thanks;
please also clarify

you have Zone alarms firewall ; have you turned OFF the XP firewall?

which NOW is your installed antivirus program and how did you remove the others?

also; who is your ISP and by what method do you connect to the internet, ( you could even have an antivirus protection method in that connection )


XP Firewall is disabled in services
My programs are removed thru add/remove or program uninstall, any left over files are removed manually, then I perform a system clean, defrag and restart, then checked in safemode.
I have MSN Premium thru Qwest/DSL which has available Spysweeper by Webroot and McAfee Security Center, but I do not use them.

The MOBO does not have on board video.

As stated in original post, Event Viewer shows no warnings/errors

Edited by Adamsappleone, 14 May 2008 - 11:52 PM.

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#13 hamluis

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Posted 15 May 2008 - 09:16 AM

Generally speaking, freezing can be a sign of heat problems (although I cannot say that's a good suspect, based on what you have provided).

It would not hurt to check the status of fans and CPU temp. Fans can be checked visually, CPU temp can be monitored in BIOS.

The fact that you maintain there are no error messages of any sort...but that freezes occur...leads me to suggest this direction.

Louis

#14 Adamsappleone

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Posted 15 May 2008 - 01:22 PM

Thanks Louis, I'm pretty sure it's not a heat issue. I clean the inside on a regular basis. I have my CPU Fan, 3 Case Fans, Dual Fans in the PSU and Dual Fans on each Hard Drive.
Here are the temps;

CPUID Hardware Monitor 1.0.8.0
-----------------------------------------------------

Mainboard Vendor ASUSTeK Computer Inc.
Mainboard Model P4P800S/SE (0x286 - 0x1679AD08)

LPCIO
-----------------------------------------------------
Vendor Winbond
Model W83627THF
Vendor ID 0x5CA3
Chip ID 0x82
Revision ID 0x84
Config Mode I/O address 0x2E

Hardware monitor
-----------------------------------------------------

Winbond W83627THF hardware monitor

Voltage sensor 0 1.58 Volts [0x63] (CPU VCore)
Voltage sensor 1 11.98 Volts [0xC5] (+12V)
Voltage sensor 2 3.30 Volts [0xCE] (+3.3V)
Voltage sensor 3 5.04 Volts [0xBD] (+5V)
Voltage sensor 4 2.99 Volts [0xBB] (VIN2)
Temperature sensor 0 29C (84F) [0x1D] (SYSTIN)
Temperature sensor 1 35C (94F) [0x45] (CPUTIN)
Temperature sensor 2 48C (118F) [0x1A0] (VTIN)
Fan sensor 0 2596 RPM [0x82] (FANIN0)
Fan sensor 1 2813 RPM [0x78] (FANIN1)

Dump hardware monitor

Hardware monitor
-----------------------------------------------------
Maxtor 6 G160E0 hardware monitor

Temperature sensor 0 31C (87F) [0x1F] (HDD)

Hardware monitor
-----------------------------------------------------
MAXTOR S TM3160812AS hardware monitor

Temperature sensor 0 31C (87F) [0x1F] (HDD)

Multi-Boot, Vista Ultimate x64, Windows 7 x64 & Windows 8 Pro x64

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#15 Adamsappleone

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Posted 15 May 2008 - 01:35 PM

I know this might take up some space and I'm sorry if it does, but here is a copy of my event log which was just done.
Please note that when I turned my system on this morning, it froze as I described.

5/15/2008 11:01:12 AM Service Control Manager Information None 7036 N/A ASUSP4P800SSE The Windows Image Acquisition (WIA) service entered the running state.
5/15/2008 11:01:11 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM ASUSP4P800SSE The Windows Image Acquisition (WIA) service was successfully sent a start control.
5/15/2008 11:00:01 AM Service Control Manager Information None 7035 ASUSP4P800SSE\Adamsappleone ASUSP4P800SSE The cpuz129 service was successfully sent a start control.
5/15/2008 10:24:24 AM Service Control Manager Information None 7036 N/A ASUSP4P800SSE The Messenger Sharing Folders USN Journal Reader service service entered the running state.
5/15/2008 10:24:24 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM ASUSP4P800SSE The Messenger Sharing Folders USN Journal Reader service service was successfully sent a start control.
5/15/2008 10:18:00 AM Service Control Manager Information None 7036 N/A ASUSP4P800SSE The avast! Mail Scanner service entered the running state.
5/15/2008 10:17:59 AM Service Control Manager Information None 7036 N/A ASUSP4P800SSE The IMAPI CD-Burning COM Service service entered the stopped state.
5/15/2008 10:17:58 AM Service Control Manager Information None 7036 N/A ASUSP4P800SSE The HTTP SSL service entered the running state.
5/15/2008 10:17:58 AM Service Control Manager Information None 7035 NT AUTHORITY\LOCAL SERVICE ASUSP4P800SSE The HTTP SSL service was successfully sent a start control.
5/15/2008 10:17:55 AM Service Control Manager Information None 7035 ASUSP4P800SSE\Adamsappleone ASUSP4P800SSE The SASENUM service was successfully sent a start control.
5/15/2008 10:17:53 AM Service Control Manager Information None 7036 N/A ASUSP4P800SSE The SSDP Discovery Service service entered the running state.
5/15/2008 10:17:53 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM ASUSP4P800SSE The TfNetMon service was successfully sent a start control.
5/15/2008 10:17:53 AM Service Control Manager Information None 7036 N/A ASUSP4P800SSE The Network Location Awareness (NLA) service entered the running state.
5/15/2008 10:17:53 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM ASUSP4P800SSE The Network Location Awareness (NLA) service was successfully sent a start control.
5/15/2008 10:17:53 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM ASUSP4P800SSE The SSDP Discovery Service service was successfully sent a start control.
5/15/2008 10:17:53 AM Service Control Manager Information None 7036 N/A ASUSP4P800SSE The IMAPI CD-Burning COM Service service entered the running state.
5/15/2008 10:17:53 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM ASUSP4P800SSE The aswRdr service was successfully sent a start control.
5/15/2008 10:17:53 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM ASUSP4P800SSE The IMAPI CD-Burning COM Service service was successfully sent a start control.
5/15/2008 10:17:52 AM Service Control Manager Information None 7036 N/A ASUSP4P800SSE The Remote Access Connection Manager service entered the running state.
5/15/2008 10:17:52 AM Service Control Manager Information None 7036 N/A ASUSP4P800SSE The Network Connections service entered the running state.
5/15/2008 10:17:52 AM Service Control Manager Information None 7036 N/A ASUSP4P800SSE The avast! Web Scanner service entered the running state.
5/15/2008 10:17:52 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM ASUSP4P800SSE The Network Connections service was successfully sent a start control.
5/15/2008 10:17:52 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM ASUSP4P800SSE The avast! Web Scanner service was successfully sent a start control.
5/15/2008 10:17:52 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM ASUSP4P800SSE The avast! Mail Scanner service was successfully sent a start control.
5/15/2008 10:17:52 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM ASUSP4P800SSE The Remote Access Connection Manager service was successfully sent a start control.
5/15/2008 10:17:52 AM Service Control Manager Information None 7036 N/A ASUSP4P800SSE The Telephony service entered the running state.
5/15/2008 10:17:16 AM Tcpip Information None 4201 N/A ASUSP4P800SSE The system detected that network adapter \DEVICE\TCPIP_{BDCF8565-0018-40C8-B998-B41158448724} was connected to the network, and has initiated normal operation over the network adapter.
5/15/2008 10:17:26 AM EventLog Information None 6005 N/A ASUSP4P800SSE The Event log service was started.
5/15/2008 10:17:26 AM EventLog Information None 6009 N/A ASUSP4P800SSE Microsoft ® Windows ® 5.01. 2600 Service Pack 3 Multiprocessor Free.
5/15/2008 2:21:53 AM EventLog Information None 6006 N/A ASUSP4P800SSE The Event log service was stopped.

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