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Suspected Infection: Suspicious Stllssvr Windows Service


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#1 ZigKY

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Posted 13 April 2008 - 04:58 PM

Hello,
First posting..
I am a network tech and have my own problem it seems.
Research it seems to be as:
http://www.bleepingcomputer.com/forums/t/137449/suspected-infection-suspicious-stllssvr-windows-service/
&
http://www.tutorials-win.com/WindowsXP/Des...oolbars-1882744

Very weird effect that is the same in both safe mode and regular mode.
Icons and desktop blink on and off up to 3 or 4 times, then you get a blank desktop.

You can push the power button (XP) to shutdown my Dell, but that is it.

If you hurry, you can get on internet or other function. I checked control panel/users for example, and I am still admin, but task manager is locked out. The pattern is the same on a visitor login I have setup (low rights), but I can ctl-alt-del where I cannot on my login. I am seeing weird .exe's running, but stopping them has no effect.

I have run different online scans (Kaspersky, Trend, Nortons (a joke), etc. Each finds and cleans different malware, but it has not effect on my problem. I have Spyware Doctor (updated OK) & AVAST Pro installed.

Need some help on this one, and it is my own! ;-)
Randy

CHFS IT
Network Analyst III
Kentucky

BC AdBot (Login to Remove)

 


#2 ZigKY

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Posted 13 April 2008 - 05:11 PM

Well, that is not it, so keep searching:

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

Related to SureThing_CD_Labeler from MicroVision Development, Inc. designed for MP3 and DVD buffs Note: Located in C:\Program Files\Common Files\SureThing Shared\

#3 boopme

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Posted 13 April 2008 - 09:20 PM

I not sure what is going on eitheryet. The SureThing_CD,is legot and prperly located.
Let's run this scan and get a log.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?
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