Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

How To Remove Xp Cleaner (removal Instructions)


  • Please log in to reply
No replies to this topic

#1 Grinler

Grinler

    Bleep Bleep!


  • Admin
  • 40,147 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:05:38 AM

Posted 18 February 2008 - 02:00 PM


How to remove XPCleaner (Removal Instructions)

What this programs does: XPCleaner advertises itself as program that protects your privacy by scanning your computer for risks and alerting you to them. The problem with this program is that when it scans your computer it will display false and exaggerated security risks and will only remove these so-called risks if you first purchase XPCleaner. This method of displaying exaggerated or false results, and then requiring you to purchase the program before you can fix anything, is a scam and places this program into the category of rogue security programs.

A screenshot of XPCleaner can be found below.
XPCleaner Screenshot
XPCleaner Screenshot

This guide will walk you through removing the XPCleaner program and malware that may typically be installed with it.

Tools Needed for this fix: Symptoms in a HijackThis Log:

O4 - HKCU\..\Run: [XP Cleaner] C:\Program Files\XP Cleaner\xpc.exe

Guide Updates: 02/18/08 - Initial guide creation.


Automated Removal Instructions for XPCleaner:
  1. Print out these instructions as we will need to close every window that is open later in the fix.

  2. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:

    Malwarebytes' Anti-Malware Download Link

  3. Once downloaded, close all programs and Windows on your computer, including this one.

  4. Double-click on the icon on your desktop named Download_mbam-setup.exe. This will start the installation of MBAM onto your computer.

  5. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.

  6. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.


    MalwareBytes Anti-Malware Screen

  7. On the Scanner tab, make sure the the Perform quick scan option is selected and then click on the Scan button to start scanning your computer for XPCleaner related files.

  8. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.


    MalwareBytes Anti-Malware Scanning Screen

  9. When the scan is finished a message box will appear as shown in the image below.


    MalwareBytes Anti-Malware Scan Finished Screen

    You should click on the OK button to close the message box and continue with the XPCleaner removal process.

  10. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

  11. A screen displaying all the malware that the program found will be shown as seen in the image below.


    MalwareBytes Anti-Malware Scan Results Screen


    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine.

  12. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

  13. You can now exit the MBAM program.
Your computer should now be free of the XPCleaner program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:
Preparation Guide For Use Before Posting A Hijackthis Log


This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can post a HijackThis log in our HijackThis Logs and Analysis forum.

If you have any questions about this self-help guide then please post those questions in our AntiVirus, Firewall and Privacy Products and Protection Methods forum and someone will help you.


BC AdBot (Login to Remove)

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users