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Help! I Can't Login To Anything!


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#1 allison87

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Posted 05 January 2008 - 03:44 PM

For the past couple days I haven't been able to log into my yahoo mail, my facebook account and my hsbc account. I've looked up everything for this and can't seem to resolve this problem..... Everytime I go to log into these places I get this message....

"The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

--------------------------------------------------------------------------------

Please try the following:

Click the Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting).
Click the Tools menu, and then click Internet Options.
On the Connections tab, click LAN Settings.
Select Automatically detect settings, and then click OK.
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the Back button to try another link.



Cannot find server or DNS Error
Internet Explorer"



If you could help me with this I would greatly appreciate it as it is getting to be very annoying!! =)

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#2 ruby1

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Posted 05 January 2008 - 03:50 PM

can you open this url for bt

http://edit.europe.yahoo.com/config/login?...t.yahoo.com/%3f

or this for yahoo


https://login.yahoo.com/config/mail?.intl=us??

#3 allison87

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Posted 05 January 2008 - 03:53 PM

I can open the first one but not the second

#4 ruby1

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Posted 05 January 2008 - 03:57 PM

the second link goes to a' secure' site

what does your browser say when you try to go there?do you get a pop up windows asking about going TO such a site?

#5 allison87

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Posted 05 January 2008 - 03:59 PM

Nope, no pop up. I just get the long "page cannot be displayed" message.

#6 ruby1

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Posted 05 January 2008 - 04:13 PM

try this

go to
tools/internet options/general tab/delete cookies/ delete files/clear history


delete everything and see if you can then view the second link

#7 allison87

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Posted 05 January 2008 - 04:18 PM

Still the same message came up after I did that.

#8 ruby1

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Posted 05 January 2008 - 04:51 PM

is this

https://login.yahoo.com/config/mail?.intl=us? the only site you cannot access?

who is your ISP , windows version and what antivirus and firewall do you have ?



can you open this link?

https://www.hsbc.co.uk/1/2/HSBCINTEGRATION/...BZNZy:11j7a92s0

or this ?
http://www.facebook.com/login.php

Edited by ruby1, 05 January 2008 - 04:53 PM.


#9 allison87

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Posted 05 January 2008 - 04:57 PM

i can't open any type of login from yahoo...even when i go to yahoo mail to log in it doesn't let me... I can't access that hsbc link and as for facebook...i can get into that login page but when i put all my info in and press enter it goes to the page cannot be displayed page...

i have windows xp....i have norton antivirus...i have windows firewall and as for ISP i'm not sure what you mean. I'm sorry.

#10 ruby1

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Posted 05 January 2008 - 05:05 PM

for starters; have you updated your XP with sp2? do you have all necessary windows updates installed and are you using the Internet explorer browser? if so is it the IE6 or IE7 version?

Norton antivirus comes I beleive WITH a firewall, have you installed that firewall?

your ISP; who supplies your internet? if you have only one email address what is the ENDING of it ; the bit after the' @ 'sign :thumbsup:

#11 allison87

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Posted 05 January 2008 - 05:13 PM

I feel really dumb right now but I'm honestly not sure if I have sp2... I use internet explorer with ie6... i recently updated to ie7 but my internet wouldn't work with it so I restored my settings so it would go back to ie6... however this problem with the logging in happened before i installed 7... I do have the firewall installed but I have so many problems with norton that I don't even think it works.

as for the end of my e-mail its yahoo.com

#12 ruby1

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Posted 05 January 2008 - 05:23 PM

go to this link and see what the on screan display says ; you may not even have service pack one on there

http://www.microsoft.com/windowsxp/sp2/default.mspx

I have a suspcious feeling you may be infected if you think that Norton is not working

can you try running each of these on a full deep scan after first fully updating them

spybot ( but do NOT get the teatimer part)

http://www.spybot.info/en/download/index.html
superantispyware blue box free for home users
http://www.superantispyware.com/
asquared free;
http://www.emsisoft.com/en/software/free/


and , if it will let you , do an on line scan from trend

http://housecall.trendmicro.com/


this lot may take awhile with the scans so give them a try and let us know what they report as wrong

(and P.S. welcom to this forum :thumbsup: )

#13 allison87

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Posted 05 January 2008 - 06:39 PM

Thank you! Well I tried updating microsoft but some sort of error kept occuring.. So I went on to do the spyware search and came up with a lot of stuff but when i removed all of it and tried logging in again it still doesn't work..

#14 Queen-Evie

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Posted 05 January 2008 - 07:59 PM

Are there any other user accounts set up on your computer?
If so, try going to the sites from someone else's desktop.
And if there are no other accounts, create one from Control Panel/User Accounts.
I had a similar issue with web pages not opening in November, at least they wouldn't open
when I was on my desktop. After a few very frustrating days, I got on my daughters desktop,
tried the sites, and they immediately opened.
At this point, you are probably willing to try almost anything to resolve the issue. And this is
something to try.
Please let us know what happens if you try this. If everything works as it should from another desktop, there is something you can do, but it is a bit extreme. I'll wait until I hear from you before I post my solution.

#15 allison87

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Posted 05 January 2008 - 08:14 PM

There weren't any other accounts besides mine but I tried setting up another one just now and it still had the same problem.




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