Device manager looks like this:
A further look shows this:
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
A few more pictures:
This is the USB 2.0, I believe
What I've tried so far:
- Uninstalling them and then scanning for hardware changes - "Found new hardware" "A problem occurred during hardware installation. Your new hardware might not work properly."
- Updating the drivers - "The wizard could not find a better match for your hardware than the software you currently have installed", when choosing the online search option
- Rolling back the drivers - "No driver files have been backed up for this device."
- System restore - Always fails no matter what date.
The USB keyboard does work in the BIOS. So I can go around and change whatever options there that I want to.
I made sure that both USB 1.0 and 2.0 were enabled.
It's when the Windows XP screen comes on that the USB keyboard stops responding. I found this out by hitting the caps lock, num lock, scroll lock, when booting, and seeing when the lights on the keyboard stopped turning on and off.
So it's definitely an operating system issue.
But just to make sure, I installed my USB card that I had lying around, into a PCI slot. None of those ports worked either.
So right now I've got a USB to PS/2 adapter for the mouse, and just today I purchased a PS/2 keyboard.
I really want my USB ports back, and without having to clean install if possible. That's why I'm here.
Some other notes:
Everything else works fine. Firewire, DVD-Drive, PCI slots, Ethernet, PS/2, etc
Windows XP Pro with SP2 (OEM)
Thank you in advance.
Edited by Joe XP, 14 December 2007 - 08:30 PM.