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Viewpointservice.exe


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#1 Roadblock

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Posted 14 December 2007 - 02:39 PM

Hey guys i just realized when looking at my processes a process called ViewpointService.exe which i than followed and realized there was a new media player called Viewpoint media player in which i never installed. Its in the program files. I googled this process and it comes up with all negative comments, possible malware, virus. I don't even know how it got there.

Is there a special way i should uninstall this? or should i just try from add remove programs, since a lot of the comments say that even after removing it the viewpoint service still runs and theres traces left of this. Supposely it also reinstalls itself after uninstalling it, so i'm quite worried about this.

Please let me know ASAP since i don't know whether this is dangerous to my pc or not

Thanks
~RB

Edited by Roadblock, 14 December 2007 - 02:42 PM.


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#2 quietman7

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Posted 14 December 2007 - 04:36 PM

Viewpoint Media Player is a web browser plug-in that enables users to view 3D content and other media. It is bundled with AOL, AIM, versions of Netscape, certain Adobe products and sometimes not mentioned in the license agreement. Viewpoint is also bundled with Adobe Atmosphere and hardware manufacturers pre-install some of these applications.

Viewpoint Manager is used by various products of Viewpoint Corporation and is responsible for managing and updating Viewpoint Media Player’s components. Viewpoint Manager will access the internet and check for updates periodically. If it detects an update, it will automatically download and install the change. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting "Disable auto-updating for the Viewpoint Manager" -- the player will no longer attempt to check for updates. Although, Viewpoint is not technically malware it is considered to be foistware since it is often installed without a user's knowledge or approval.

If you want to remove it, please follow the following steps:

Go to Start > Run and copy/paste or type: taskmgr
  • Under the Processes tab find the following tasks or processes:
    ViewpointService.exe
    ViewMgr.exe
  • Highlight and click "End Process".
  • Exit Task Manager.
Click on Start > Run and type: services.msc
  • Press "OK".
  • Click the "Extended tab".
  • Scroll down the list and find the service called "Viewpoint Manager Service"
  • When you find the service, double-click on it.
  • In the Properties Window > General Tab that opens, click the "Stop" button.
  • From the drop-down menu next to "Startup Type", click on "Disabled".
  • Now click "Apply", then "OK" and close any open windows.
Click on Start > Settings > Control Panel > Add/Remove Programs > highlight and remove all references to Viewpoint - i.e. Viewpoint, Viewpoint Manager, Viewpoint Media Player.

Finally, delete the following folders if they still exist:
C:\Program Files\ViewManager\ <-- and delete this folder
C:\Program Files\Viewpoint\ <-- and delete this folder
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#3 Roadblock

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Posted 14 December 2007 - 04:51 PM

Thank you much appreciated :thumbsup:

#4 quietman7

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Posted 14 December 2007 - 06:20 PM

Your welcome. :thumbsup:
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#5 Johneeo

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Posted 10 May 2012 - 07:30 AM



Finally, delete the following folders if they still exist:
C:\Program Files\ViewManager\ <-- and delete this folder
C:\Program Files\Viewpoint\ <-- and delete this folder


Before I could delete the progroam file from the C: drive, I had to reboot.

#6 quietman7

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Posted 10 May 2012 - 09:42 AM

Hello Johneeo

You replied to a topic over five years old so the above instructions may be slightly different for new versions of Viewpoint. Having said that, in some cases it is necessary to reboot after removing a program in order to clean up the leftovers.
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