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Windows Installer..can't Install Adobe Reader Into My Computer


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8 replies to this topic

#1 1sw33tgirl

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Posted 08 December 2007 - 05:00 PM

Please Help :thumbsup:

Whenever I install Adoble Acrobat Reader into my computer it gives my a message:

"Windows Installer is not accessable, this happen for one of the two reasons, 1. window is in safe mode, or 2. windows installer is installed incorrectly or incomplete"


I can install other programs into the computer, like microsoft office or something else, HOWEVER, WHEN I INSTALL ADOBE READER IT DOESN'T GO THROUGH.

Please help.

Thank you

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#2 hamluis

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Posted 08 December 2007 - 05:40 PM

What version of Adobe Reader are you trying to install?

And from what location (Adobe website, your system, etc.)?

Louis

#3 1sw33tgirl

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Posted 08 December 2007 - 06:05 PM

I'm trying to install adobe reader 8.1. After I got it down from the website. I already have adobe reader 7.0 on my computer but it doesn't work because it gives me a message saying:

"the windows installer service could not be accessed"

#4 syunichi

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Posted 08 December 2007 - 06:40 PM

Ok, this is maybe because the Windows Installer service is disabled. Do this steps:

a)Go to RUN> type services.msc
b. It will open a Windows Service window (Services Local), scroll down to find Windows Installer.
c) Double click on it and view the label saying startup type. There are options of Manual, Automatic and Disabled.
d) Change it to Manual and and apply. If the service status shows Stoped, click Start to get it started.

That should do it I think, good luck. :thumbsup:
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#5 hamluis

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Posted 08 December 2007 - 07:44 PM

I believe that Version 7 must be uninstalled before attempting to install 8, but I cannot remember.

Louis

#6 garmanma

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Posted 08 December 2007 - 07:54 PM

You also might want to try this utility
http://support.microsoft.com/kb/290301
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#7 Jazzgirl

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Posted 08 December 2007 - 07:55 PM

I believe Luis is correct. I had trouble installing version 8 and had to uninstall version 7 to get it to work.

#8 1sw33tgirl

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Posted 09 December 2007 - 01:51 PM

Ok, this is maybe because the Windows Installer service is disabled. Do this steps:

a)Go to RUN> type services.msc
b. It will open a Windows Service window (Services Local), scroll down to find Windows Installer.
c) Double click on it and view the label saying startup type. There are options of Manual, Automatic and Disabled.
d) Change it to Manual and and apply. If the service status shows Stoped, click Start to get it started.

That should do it I think, good luck. :flowers:



Thank you very much, it works. :thumbsup:

Thank you for all of your (all the people that replied) helps.

#9 syunichi

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Posted 09 December 2007 - 07:25 PM

Glad it helps. Feel free to drop by again next time. :thumbsup:
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