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Printer Subspooler Problem


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#1 hisuka2001

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Posted 30 November 2007 - 08:53 AM

I'm using HP Deskjet D2460 which was newly installed just 2 months ago. The printer was working perfectly until problem appeared about a week ago. The problem involves whenever I try (usually on the first try) to print pages were the first message displays as follows:
Posted Image then followed by this message Posted Image
The HP Cue Status Root message appears everytime I boot my computer regardless if will use the printer or not, while the Spooler Subsystem Application message appears only after I try to print a page.
I tried to google for some solutions wherein I found this... http://support.microsoft.com/kb/324757. I followed the instructions by microsoft help and support and it was able to fix the problem for a few days. However, the problem resurface after several days and again used the microsoft help and support manual. It was again fixed for a few minutes were I was only able to print 5 pages before the spooler susbsystem application message appeared, and again I was not able to print any documents.
Any help is gladly accepted :thumbsup:

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#2 garmanma

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Posted 30 November 2007 - 02:23 PM

I would remove everything and do a fresh install. Maybe even try doing it in safemode
Mark
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why won't my laptop work?

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#3 gamelamal

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Posted 03 January 2008 - 10:08 PM

Hello! I'm a new member and like the format and content of bleepingcomputer. I'm fairly computer literate having rebuilt a computer on my own back in the 90's but I need a little help now.

I'm having a similar problem to hisuka2001. On bootup I get the "HP Cue Status Root has encountered a problem and needs to close" error message. I've installed, completely uninstalled and reinstalled a new HP Deskjet 2445 and I still get the boot up error. The printer works fine, all other apps seem to work just fine, I just keep getting that annoying error message. Any thoughts?

#4 garmanma

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Posted 03 January 2008 - 10:38 PM

Check Device Manager for any yellow exclamation points. Also haave a look in Event Viewer for any errors that occured at the same time
http://ask-leo.com/what_is_the_event_viewe...uld_i_care.html
hp cue status root error
Mark
Mark
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why won't my laptop work?

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#5 oceanwaves

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Posted 11 January 2008 - 11:12 AM

My problem is similar. I have an HP7200 All-in-One. Printer works fine. After start-up I am presented with a message that says my printer is ready. Click ok. Nothing happens. Box opens which says HP cue status root (not responding). after waiting try and close again. will not go away. click X and yippee! A few seconds later IT'S BACK. After four or five rounds of this it finally goes away until the next start-up. I do not know what to delete, remove, or throw. I guess a complete HP removal of software and do over is next?

#6 hisuka2001

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Posted 18 February 2008 - 01:12 PM

well, I'd never did able to fix that "subspooler" problem of mine, I've tried posted suggestions such as uninstall and installing the printer, adding a printer option in the printer set-up using a local port and even uninstalling adobe distiller since perhaps maybe it was the 3rd party printer. But still that message still pops up and I've used up several pages of bond paper, tsk tsk tsk...
the only solution I'd found is to buy a new printer that is not HP :thumbsup:

#7 Bierminister

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Posted 29 March 2009 - 01:44 PM

Problem:
"HP CUE Status Root hat ein Problem festgestellt und muss beendet werden."
"HP CUE Status Root has encountered and needs to close."

Solution:
1. Click on 'Start'.
2. Click on 'Run'.
3. Type 'MSCONFIG'.
4. Click 'OK'.
5. Click on 'General' tab.
6. Choose 'Selective Start Up'.
7. Click on 'Start Up' tab.
8. Uncheck 'HP Digital Imaging Monitor'.
9. Restart your computer.

When you restart your computer, a box will appear telling you, you have chosen a way of start up etc. Just choose 'Don't show again' and then close. That's it.

Edited by Bierminister, 29 March 2009 - 01:48 PM.





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