Unable To Run Avast Antivirus

Hello,

a few days ago I realized all of a sudden that my Avast Antivirus wasn't working anymore. So I tried several times to delete the programme and insall it again but I always get the same error message: CAN'T FIND ASHAVAST.EXE FILE.
I also tried to install another antivirus after deleting Avast - but NO OTHER ANTIVIRUS WORKS!!!

Please find below my log file.
Please help me. Thank you



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23.53.59, on 16/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\FreePOPs\freepopsservice.exe
C:\Programmi\FreePOPs\freepopsd.exe
C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\SPEEDB~1\VideoAcceleratorEngine.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Programmi\Analog Devices\SoundMAX\Smax4.exe
C:\BITWARE\NT\bwprnmon.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Programmi\digicomt\Michelangelo USB ADSL\CnxDslTb.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\SPEEDB~1\VideoAccelerator.exe
C:\Programmi\Uniblue\RegistryBooster 2\RegistryBooster.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Documents and Settings\piccipius\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tele2.it/redirect/dial_up
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Ask Toolbar BHO - {F4D76F01-7896-458a-890F-E1F05C46069F} - C:\Programmi\AskPBar\bar\1.bin\ASKPBAR.DLL
O3 - Toolbar: SlipStream Web Accelerator - {8B79EE88-E62D-4AA8-B530-CC357BA112B7} - C:\Programmi\SlipStream Web Accelerator\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar3.dll
O3 - Toolbar: Ask Toolbar - {F4D76F09-7896-458a-890F-E1F05C46069F} - C:\Programmi\AskPBar\bar\1.bin\ASKPBAR.DLL
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Programmi\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Programmi\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [bwprnmon.exe] C:\BITWARE\NT\bwprnmon.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\FILECO~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [CnxDslTaskBar] "C:\Programmi\digicomt\Michelangelo USB ADSL\CnxDslTb.exe"
O4 - HKLM\..\Run: [SmartSync - ScheduleSync] C:\PROGRA~1\MOBILE~1\SMARTS~1\SCHEDU~1.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Download &Flash Movies - C:\Programmi\Flash2X\Flash Hunter\save.htm
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Programmi\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Programmi\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Organizzatore ricerche - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Programmi\File comuni\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra button: Flash2X Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\Programmi\Flash2X\Flash Hunter\save.htm (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: &Launch Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\Programmi\Flash2X\Flash Hunter\save.htm (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.tele2.it/redirect/dial_up
O15 - Trusted Zone: www.sumiko.biz
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1115840105781
O16 - DPF: {8F48147B-78D9-40F9-ACC0-BDDE59B246F4} (AccountHelper Class) - https://safe.tele2.com/inc/accounthelper.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://80.21.49.14/activex/AxisCamControl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{03C801A6-7D68-4B1D-BFAF-389FDF254C3C}: NameServer = 193.12.150.2 212.247.152.2
O17 - HKLM\System\CS1\Services\Tcpip\..\{03C801A6-7D68-4B1D-BFAF-389FDF254C3C}: NameServer = 193.12.150.2 212.247.152.2
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe (file missing)
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashServ.exe (file missing)
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe (file missing)
O23 - Service: FreePOPs - Unknown owner - C:\Programmi\FreePOPs\freepopsservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LEC TranslateDotNet Server - Language Engineering Corporation, LLC - C:\Programmi\Power Translator\LogoMedia TranslateDotNet Server.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Programmi\WinPcap\rpcapd.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: STI Simulator - Unknown owner - C:\WINDOWS\System32\PAStiSvc.exe
O23 - Service: VideoAcceleratorEngine - Speedbit Ltd. - C:\PROGRA~1\SPEEDB~1\VideoAcceleratorEngine.exe

--
End of file - 7555 bytes

Hello mary,

I am SifuMike and I will be helping you. Sorry for the delay. We have many logs backed up.

but I always get the same error message: CAN'T FIND ASHAVAST.EXE FILE.
I also tried to install another antivirus after deleting Avast - but NO OTHER ANTIVIRUS WORKS!!!

You should not be deleting AVAST, but uninstalling it.

Try uninstalling Avast and then reinstalling it.
Click on start, then control panel, and then double-click on add/remove programs.
From within add/remove program uninstall the following (if they exist) by double-clicking on the following entry:
AVAST


If AVAST still does not work, then download the HostsXpert Here
http://www.funkytoad.com/download/HostsXpert.zip

Unzip HostsXpert to your desktop

Open up the HostsXpert program.

* Make sure that the "make hosts writable?" button in the upper left corner is enabled.
* Click back up Host files
* then click "Restore MS Hosts File"
* close program


Now try downloading and installing AVAST.

If you still can get AVAST to work then download the free
AVG antivirus or
AntiVir

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact me or a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.