Jump to content
Posted 02 February 2005 - 09:56 PM
Posted 04 February 2005 - 05:32 PM
Posted 05 February 2005 - 02:39 PM
Posted 05 February 2005 - 03:07 PM
Thank you. I have a quick question. I am now running SpySubtract 2.60 from Intermute. It is not listed on the review website you listed. Have you heard of SpySubtract? Also, I have install Firefox instead of IE. That took care of my problems.
Hello again kieffer5. After reviewing your log I see a few items that need to be cleaned up. Please follow these steps in order:
Step # 1
Run both of the following on-line virus scans:
Trend Micro Housecall and
BitDefender On-Line Virus Scan
Make sure that you choose "fix" or "clean".
Please download and run the following adware scanning applications:
Spybot Search & Destroy and
AdAware SE Personal.
Then follow the instructions in the links below to make sure that you have the most current updates and the proper settings to run each one.
Step # 3
Next, let's clean up the temporary directories:
*Point to Programs
*Point to Accessories
*Point to System Tools
*Click Disk Cleanup.
*Select all items shown and click the OK button.
Step # 4
Start HijackThis and perform a new scan. Post your new log file back here as a relpy to this topic and I will review it.
DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS SOME OF THE FILES ARE LEGITIMATE AND VITAL TO THE FUNCTION OF YOUR COMPUTER
I see that you have SpyKiller installed on your computer. This product is questionable in it's effectiveness and we do not recommend it. See this link for more information: http://www.adwarereport.com/mt/archives/000024.html. We recommend using Spybot Search and Destroy with the Resident Helper and TeaTimer. The choice is yours.
Posted 07 February 2005 - 02:35 PM
Edited by OldTimer, 07 February 2005 - 02:42 PM.
Posted 07 February 2005 - 05:54 PM
Hello OT. Here is my new HT log. Thanks for your help! Here are a few issues also that have not been resolved:
You also have some dialers on your system that showed up in your log and that could raise your phone bill considerably.
So please continue with the steps outlined above and please post a new log so we can make sure you are clean. No matter how many antispyware, antivurs and other removal applications you run, no combination is going to remove everything--ususally more will show up in a HJT log.
Posted 09 February 2005 - 12:14 AM
Posted 09 February 2005 - 02:58 AM
Thanks OT. I will try your suggestions tomorrow.
Hey Keith. As far as your log goes, it looks pretty good. It might be that the trojan deleted some of the system files but sfc should have picked that up. I've got a couple of things for you to try.
To begin, press Ctlr-Alt-Del and click on the Task Manager button. Click on the Processes tab and find SpySubtract. Select it and click the Kill Process button. This isn't a bad program but it might interfere with some of the changes we will be making.
OK. Now let's see if we can fix IE. I'm not sure what methods you used but if you have not done this then follow these directions:
If you don't still have all hidden/system files showing repeat the steps in my previous post to show all files. Have your XP CD ready for this part in case we need to replace some lost files. Start Windows Explorer and navigate to c:\windows\inf. Look for the ie.inf file. Right-click on it and choose Install from the menu.
Next, follow the steps outlined here to fix your java issue: http://support.microsoft.com/default.aspx?scid=kb;en-us;q168806 .
If this doesn't work we can try and use a previous registry but that could reintroduce a number of registry entries that we will have to repair again and I would like to avoid that.
Test you system and post a new log back here with any comments regarding its operation that aren't correct yet.
Posted 09 February 2005 - 01:50 PM
Posted 09 February 2005 - 03:57 PM
0 members, 0 guests, 0 anonymous users