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Installed New Video Card, Lost Sound?


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7 replies to this topic

#1 jrandall

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Posted 14 August 2007 - 02:46 PM

Basically, I had an integrated video card (ATI Radeon Xpress 200) and decided to upgrade it to something useful. Because it was an onboard video, I went into the BIOS and set my primary display for the pci-e. I installed a geforce 7200gs. Now my sound has stopped. There is no audio device recognized, even after installing the correct drivers (Realtek audio 97) that came with my computer.

There are no conflicts/warnings in my device manager, everything is "fine". After installing the sound drivers, my computer restarts as if nothing happened. This one has me stumped as I can usually find out everything on my own.

My question is, are the onboard sound and video connected, as in, you need to run the video for the sound? If so, do I have to buy a sound card to get sound back because I'm not using the onboard video? It seems pretty lame to me that I can't use my onboard sound with different (good) video card. I've been searching for days and it seems NO ONE else has had this problem.

Thanks for any insight you could give me.


windows xp sp2
amd sempron 3500+

Edited by jrandall, 14 August 2007 - 02:53 PM.


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#2 Sneakycyber

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Posted 14 August 2007 - 02:55 PM

Did you disable anything in the bios for the on board video? You may have turned off the audio by mistake check the settings in the BIOS and we can go from there.

~Chad Mockensturm~
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#3 jrandall

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Posted 14 August 2007 - 03:02 PM

I feel like an idiot. I was very reluctant to post here because I knew I would figure it out. I decided to check the BIOS again (even though I thought I had before, extensively) and BAM onboard audio was disabled. And then I come back a minute later to check the thread and you say the same thing! ;)

Heh, thanks man. Works great now. Very quick reply.

#4 Sneakycyber

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Posted 15 August 2007 - 04:49 AM

Glad you got it working :thumbsup: No worries on figuring it out on your own it happens allot on here. It helps us is in the future solve similar problems for people who arent as computer savy as you are :flowers: . Thanks for posting the solution.

~Chad Mockensturm~
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#5 funkygreenthing

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Posted 04 May 2009 - 09:15 PM

Ok, so I've been searching the web for a few hours now and finally found a description that matches my problem exactly. I cannot even see my audio device either (times have changed though; this is after installing an ATI HD 4770). I did not mess with the BIOS for either but if that is the fix how can I toggle with them? Sorry to bump this but I would be very grateful to receive an answer as I am exhausted from searching.

#6 Sneakycyber

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Posted 05 May 2009 - 04:49 AM

After installing your new video card you now have no audio is this correct?

~Chad Mockensturm~
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#7 funkygreenthing

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Posted 05 May 2009 - 11:22 AM

yes, no audio. my computer wasn't even recognizing an audio device until recently. i then dl'd the drivers for the realized device and rebooted and had sound but no image. it's like the card can be either a sound or video card.

the problem was exactly the same as the original posters though. what do i need to do with the BIOS?


ok so on dxdiag now that it recognizes a device the error is no drivers. like i said above though when i install the drivers i get no video. can anyone reccomend the correct drivers.

device is: realteck hda hdmi out.

thanks,
will

Edited by funkygreenthing, 05 May 2009 - 11:25 AM.


#8 Sneakycyber

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Posted 05 May 2009 - 03:02 PM

Please list the Make and model of your Motherboard and your new video card, and what operating system you are using.

~Chad Mockensturm~
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