I was wondering if anyone knows how you can block users from sending emails. Let me explain. I work for a call center. We want to give our reps the ability to use outlook but we don't want them emailing everyone and their brother. Is there a way to set up their email accounts so they can only email certain people? We also want to avoid them emailing each other all night while they should be working. Any thoughts?

Which Outlook do they have Outlook Express or Outlook.

The first thing is to (in my opinion) develop a company policy stating users are not allowed to email outside or email each other. (If that is what you want to do.) Then develop the consequences for breaking the policy, and be sure to enforce it.

Do you use Exchange? I think this could be done fairly easily through group policy.