Hello, This is my first post, so I hope I do it correctly. I have a virus/adware that my BitDefender v10. cannot remove. After every scan this comes up -- cannot disinfect Adware.Altnetbde.A. I have had this problem for about a year. I use SpyBot and Adaware to clean spyware, but it doesn't recognize it . What is this and how can I remove it? My antivirus is up for renewal in June 2007 and I am thinking about getting another antivirus, any reccomendations? Thank you, Teachtom

Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Post a Hijack This log in the Hijack This Forum by following the directions in the link below if the programs above have not removed ALL malware. DO NOT post the log in this forum.
http://www.bleepingcomputer.com/forums/topic34773.html
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How To start Windows in Safe Mode
http://www.bleepingcomputer.com/tutorials/tutorial61.html

Hi Buddy, I downloaded the SAS and ran in safe mode. It found and quarantined 13 registry and 12 cookies and were removed. I thought everything was great. But I just finished deep scan with BitDefender v10 and The Adware.Altnetbde.A still shows to be there and again could not be disinfected. So I guess my next step is run Hijack this and post my results. Thanks alot for helping me. teachtom

That would be best---posting a HJT log. Looking around on the web, that piece of malware is associated with using P2P programs.

I have two teenagers that use Limewire ,My Space, and Facebook. Do you think it could have came from one of those? How dangerous is this adware , what does it do, and how (when I get rid of it) do I keep it from re-infecting my pc?

Using any P2P program is high risk. You don't know what it is you are downloading. If you continue to use Limewire, it is best to scan the download before opening it to view or install. Scan it with a good antispyware and antivirus that is updated regularly.
MySpace is loaded with malware. When clicking on ads, links, etc. posted on that site you never know what will happen.
I don't know how much info the dataminer is collecting. Not familiar with Facebook.

You may also be putting yourself at risk.
Most of what gets downloaded from p2ps is done illegally. There are a lot of lawyers making a good living off suing end users for the recording and film industry.
http://www.2600.com/news/view/article/1372
http://www.d-silence.com/headlines/P2P%20Piracy/23882
http://club.cdfreaks.com/showthread.php?t=208946

I downloaded HiJack this to my desktop OK, but when I tried to unzip it I got this error message. WinZip self-extractor header corrupt. Possible from a bad file or disk. Is there a way to repair this? thanks, teachtom

try to re download the file, but when saving it use a different name, such as merijn.exe here is another link to the SFX: http://www.majorgeeks.com/download.php?det=3155 thanks to Fozzie

Thanks, Old Fort, That worked. I got the HiJack this log posted, but I forgot to give a description or explanation of my problem. What should I do about this? Is there a way to go to this log and add this or just leave it alone. Also do you just wait until someone emails information about your log? About how long does this take? Thanks for all the help. Teachtom

Leave the log alone until one of the team members posts a reply, or if you dont have an answer in five days go here: http://www.bleepingcomputer.com/forums/topic14717.html please make no further changes to your computer unless told to by one of the hijack this team members. Changing anything may delay or hinder the fix. Youhave enough information