the girl, updmgr. need to be taken off your PC. Carefully, with others, too. Please follow these directions to help us to help you. We use a program that shows us likely places bad files exist, and from it we can guide you through the steps needed to clean your machine.
First create a new folder. A folder like c:\HJT. You can do it in about seven clicks(-->). Use your desktop -->
StartButton-->My Computer-->Hard Disk Drive C:\-->File-->New-->Folder and name it HJT.
Next download HijackThis from:
HijackThis Download Site. You should "save to disk".
Open the .zip folder and choose
extract. Use the 'browse" and extract to the C:\HJT folder you made.
Doing it this way will let you use the backup/restore features that we may need later on.
Now, with the unzipped folder open, (double)click the icon hijackthis.exe to
Run the program.
Next click on the
Scan button and when it is finished click on the same button, which is now called
Save Log.
A Notepad window will open with the contents of this log. Use the notepad toolbar --> Edit --> Select all --> Edit --> Copy.
The log will be saved until you right-click again.
Create a reply to this post by clicking "new topic button"
at this link location. Right click in message area and select "paste" to paste the log into the post. When you see the log, then type in your comments to us about your particular problem. Please be patient with us, we are volunteers. We need time to study your individual log before we recommend doing a "fix procedure". Thanks for your cooperation.
Someone will reply to you after reading this post.
DO NOT fix any entries unless you understand what you are doing.
To see a tutorial with screenshots on using HijackThis you can click on the link below:
How to use HijackThis to remove Browser Hijackers, Malware, & Spyware