Hi, I just recieved my free Vista upgrade today. I have a laptop which is an Acer Aspire 5610 series. I've done the Acer Upgrade Wizard which deleted all the Acer programmes and ran through all the system requirements then I loaded the Vista setup and I downloaded Upgrade advisor and that said everything was fine. I then continued to Install Vista. It all went fine untill the last step (I can't remember what it was something like completing upgrade) I saw it up to around 50% and then my laptop resarted and it had to reinstall XP. I repeated the install and the same happened.

Does anyone have any idea what is wrong?

Thank-you

Is your laptop still under waranty? If so give the company a call with your problem. It could just be that it might need to be configured or replaced.

-Steve

Yes it is I brought it in Jan/Feb of this year. Who should I contact, the make of the laptop or the place I brought it from?

Thanks for your help

Try where you bought it from first. They'll let you know
Mark

Call the manufactuer of your laptop. (i.e. Dell, HP, etc.)

-Steve

I've recently seen a lot of these problems. Some (very few) are solved by doing a "clean" install - but the majority require a lot of "wrestling" for a tech to get them to work.

I'd suggest contacting the company who manufactured the laptop and see if they have any advice.